We only stayed for one night during our vacation and i'm pleased it wasn't any longer. The staff, however, cannot be faulted. Waddy the manager has only been there for 2 and half months and i hope he can make the changes necessary as his diligent and friendly staff deserve it.

The rooms offer beautiful views of Soufriere but sadly that is the only good thing i could say about it. The bed was solid and incredibly noisy. The wooden frame was on it's last legs and certainly not suitable for couples wanting a private night. The fan was extremely noisy and ineffective as it wasn't over the bed so we were forced to sleep the wrong way around to try and feel the effect in a non air conditioned room.

The swimming pools were very small and uninviting. The water was cloudy and a lot of debris floating. Need a good clean! The beach is not walk-able so even more disappointing.

We were going to eat in the restaurant but the menu had only 3 main course options. A starter choice was a mango salad and it wasn't mango season - quite off putting.

If you want a night on a budget in a unique place with very basic facilities Mago is for you just be prepared for a very average hotel in need of some TLC.

This is a great place to really get to know St Lucia and get a real taste of the Caribbean. It was such fun......Stayed two days at the end of two weeks holiday and had a great time. Its only 45 minutes from the airport by taxis. The staff were fantastic they just could do enough for me, my room had the most amazing view and if you want a real taste of the Caribbean, then eat in the hotel. Real locally cooked food. LOVELY.The market in Soufriere is worth a visit as are the lovely beaches you can reach around the coast by water taxis. If you are looking for the perfect estate spa etc where you dont go out of the compound then Mago is not for you but if you really want to stay in the rainforest, meet the local people and experience the real Caribbean . Give it a go...... The Hotel is under new managemant and they are really making a difference.They cant do enough for you.

I pretty much agree with the previous reviews. Mago has a fantastic location and is so unique. Too bad more attention isn't being paid to details. There are workers around there but they just don't seem to be accomplishing anything. What a shame! We paid less than $200US/night, so for us the price was right. Our worst complaint was the mattress. It was thin and hard, obviously hadn't ever been replaced since the hotel was built. I always take earplugs when I travel so I did have to pop them in when the sounds of Soufriere rolled up the mountainside. Be ready to hike when you go to your room and take a flashlight. Except for the views, do NOT believe any of the photos you see on their brochure. You won't find that white sand beach anywhere on St. Lucia. Maybe it was taken on Anguilla or a more northern island.
Positives: The views can't be beat. We ended up having dinner there 2 nights and were quite impressed though breakfast was the exact same every day. The price we paid was right, we had privacy. The staff was very friendly and accommodating. Unfortunately, if more attention had been paid to details, we wouldn't have had to ask the staff for anything.
If we had a comfortable mattress, we'd go back since we do like to stay away from all-inclusives and busy hotels.
This is NOT the place for a honeymoon!

Stunning location and really friendly staff. The view from our room was amazing. Do not pay full price as you will be extremely disappointed, but if you want a few nights with a beautiful view then go for it. The manager was very helpful with our complaints and seems to recognise that some serious investment is needed to help Mago get back its former glory that the marketing literature promotes. If this happens, I would go back so check it out fully in advance.