We stayed at this place in April 2012. It has a good location, you can easily visit all the attractions - the rainforest, the volcanic mud bath, botanic garden etc. If you arent lazy, you can take a walk to the beautiful beach - Anse Chastanet. There you can even take a guided tour of the breathtaking Jade Mountain hotel (it is worth!)
The rooms were clean, the staff cleaned them every day. They even decorate the room + bathroom with flowers, it is nice.
However, the walls are thin so you might hear people from the next room talking, walking...in case you are sensitive to these things. We were not, but we noticed it.
The hotel bar is cute, they serve good drinks and the bartenders are very nice, too.
What we did not really like was the surroundings of the hotel, but they are rebuilding the area, they are building some park there, if I understood it right. The beach in front of the hotel wasnt very nice either, but well, if you wish to take a swim in the morning, you can do so.
We also had 2 or 3 meals at the hotel restaurant and they were delicious - I especially liked the seafood curry.