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“A Great Shame!” 2 of 5 stars
Review of Anse Chastanet

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Anse Chastanet
4.0 of 5 Resort   |   1000 Anse Chastanet Road | PO Box 7000, Soufriere, St. Lucia   |  
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SWEET SUMMER
Ranked #7 of 12 Hotels in Soufriere
Certificate of Excellence 2014
A TripAdvisor Member
“A Great Shame!”
2 of 5 stars Reviewed March 31, 2006

Amazing location, one decent member of management called Peter John Paul. Be warned the superior hillside have mosquito nets on the windows, many others do not and you will pay for it! We started off in 8C and were moved, after complaining you could hear the person walking around on the floorboards above you at night, to Florison. Some rooms are very dated with cracked sanitry ware. First of all if you see Executive Chef printed on the menu and his name, then you know if you are British what 'Gordon' would think! Salmon presented at table mine cooked my partners raw inside, complained to waiter who came back and told us the chef does it pink! I said "well take mine back as overcooked" nothing happened. People on other tables complaining about food and wrong wine orders. We did to be fair have one course taken back because a bug started to move, waiter told us it had flown in due to the lights in the restuarant. My partner noticed it straght away as was under steak she was lifting off pile of vegtables. The kitchen not having light would explain some of the food.

The last night of our stay we had to walk back to reception ( no phones )as someone was walking under our balcony; The polite guy on reception when he came out of his cupboard and dressed called security and told us he had seen someone on site earlier who should not of been there. We slept with security guards outside our room, very comforting!!!!!

You will see mixed reviews on this site, a lot does depend on the room you get; I think mostly it depends on if you have stayed somewhere far better and know not to believe that having Executive Chef stamped all over the menu must mean the food is good. I am off to The Coral Reef, Barbados, next week; I agree to be fair the beach is not quite as lovely as the cove at Anse Chastanet but that was created by God not the management. How we wish that Anse Chastanet was owned and managed by the O'Haras of The Coral Reef.

Please be assured if they sort out the food and I am ensured a decent room; I would go back, A great shame!

  • Stayed March 2006
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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857 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watford
Top Contributor
156 reviews 156 reviews
72 hotel reviews
Reviews in 86 cities Reviews in 86 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed March 28, 2006

Having read some of the reviews we were a little concerned about our choice but we had a lovely holiday here. These are our thoughts:

-The superior hillside rooms have fabulous views, we were in 6A and the view is wonderful. The resort is built into the hillside so there are lots of steps but it said that in our brochure. The rooms were exceptionally clean. The lack of AC didn’t matter as there was a good sea breeze at night helped by the ceiling fan. The décor is charming and Caribbean rather than posh which we liked.
-There are mossies. Leave the perfume at home and use a repellant spray instead. It’s a tropical island!
-The beach was well attended to and clean. The service on the beach was good. We didn’t miss a pool because of this. We didn’t find it over-crowded, there was always a bed for us at anytime of the day.
-The food is good but not excellent. We enjoyed everything we were given. It certainly won’t spoil your holiday!
-The staff were friendly and helpful without exception. The service was good overall, occasionally on Caribbean time!
-There are lots of excursions, easily bookable and the resort is well placed to access all the main sights.
-The snorkelling was excellent, just off the beach and I’d recommend the snorkelling trips too.

We would recommend the resort and would return to it. It is a very beautiful place. Can’t say more than that!

  • Stayed March 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Top Contributor
53 reviews 53 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed February 28, 2006

Just returned from anse 21st feb to 26th feb. This was our second visit and therefor we were slightly aprehensive as it had been 8 years since our last. But everything was just as good if not better than our last visit. We spent the first 3 nights in a superior room on the hill overlooking the pitons and the sea and the last 2 in a deluxe room on the beach. Both are great but the latter was fabulous with even its own hammock and it also ment we avoided all those steps for a couple of days. We were on half board and the food was good although the chef appeared to have a strange liking to wasabi on his menu!! The beach is great with drink service and food service being brought to you at your beck and call. Snorkelling directly off the beach is a great bonus and the reason for our return. There is building work above the resort but we did not hear anything during our 5 night stay. This will be finished in sept/oct. There are plenty off trips to chose from if you feel like being a bit adventourous, but as this was our 3rd visit to st lucia we just enjoyed the sea sand and sun. I highly recommend a visit and hopefully will return again in the future.

  • Stayed February 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 11, 2006

My wife and I just returned from Anse Chastenet (2/2/06-2/9/06) and had a terrific, romantic getaway.

Setting: Unforgettable. Chiseled into a hillside (be prepared to climb many steps). The views from everywhere are magnificent. The island is volcanic and provides many dramatic and lushly forested mountains both on the coast and inland.

Service: Some of the friendliest people I've met. The St. Lucian's are pretty laid-back and that may be misinterpreted as indifferent. Plus, if your traveling expectations profile the demanding "Ugly American," you'll probably be disappointed.

Beach: Great! Although a steep climb via steps cut into the cliffs (unless you opt for the beachfront rooms). Not intimidating (I'm 61) but may leave you briefly out of breath. Don't understand the negative comments. The beach was never crowded; plenty of privacy and a beautiful setting.

Rooms: We had a hillside deluxe room which was as charming and romantic as we could have wished for. Open, cantilevered walls on three sides, spacious deck overlooking the Caribbean and shower, partially open to the forest.

Food: Good to very good, not great. The menu changed every night and, again, the setting was incredible.

Overall: A beatifully set, full-service resort, on a magnificently lush and dramatic island, that's probably not for everyone. Small, invitingly comfortable spa. There's no pool (never missed it) and the steep climb may not be for everyone. Great scuba and snorkeling (right from the beach), sailing and hiking excursions. Not inexpensive and not for those who need to be pampered. We did not find anything in poor repair as some have complained.

  • Stayed February 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 7, 2006

We have recently had the pleasure of staying at Anse Chastanet in St.Lucia! What a truly unique - and intriguing! - place. We have found Anse Chastanet to be everything we wanted it to be, with the possible exception of the weather!
There were a number of rainy days which seemed a bit unusual for this time of the year. We had a problem with our luggage and we were very impressed with the efficiency the reception staff took over and followed up on our behalf. There are a number of duty managers who were delightful to speak to, our favorite was Peter John Paul. We try to never compare the various hotels we have stayed in as clearly every hotel usually has its strengths and its weaknesses. The same goes for entire destinations. For us,St.Lucia and Anse Chastanet were a most
satisfactory choice of destination and hotel- and - we might even return once again (which is unusual for us). We enjoyed the food and felt that a great effort was undertaken to produce a good variety. We appreciated the vegetarian choices. There is a British chef and there also is an Indian chef called Hemant whom we happened to meet. He told us that the hotel will soon introduce an Indian theme menu in one of their restaurants for the evenings and it sounded all very enticing. We did not know of the historical connection between India and St.Lucia. Our room was at beach level. Even though these rooms do not have an oceanview, we enjoyed the location so near the beach very much and would choose it over the hillside accommodation even though we heard the views were marvelous. Again, likes and dislikes are a highly individual matter! Our room was very spacious and had interesting works of art. In the mornings, we just sat on the verandah for a while reading. There are various activities on offer but we ended up relaxing mostly. We did go on the sunset cruise which was a very nice diversion. We heard the diving school was excellent. We did not dive but snorkeled the reef right off the beach - very enjoyable. I frequented the spa quite a bit and found every treatment professional and above all relaxing. The spa is near the beach and it has a no frills approach just like the rest of the resort. All in all, the beautiful surroundings, attention to detail and level of service we experienced made this one of the more memorable vacation experiences. We would not hesitate to recommend the island and Anse Chastanet to our friends and have done so already.

  • Stayed January 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter Florida
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 5, 2006

This is probably the most beautiful place we have stayed in our extensive travels. The 2 bedroom suite overlooked the Pitons and the Bay, with finches visiting the Open Air living area from the treetops. Absence of A/C not a problem this time of year. Incredible diving, excellent spa service, friendly, gracious, happy (but slow) staff. On the downside, the climb from the beach to the resort will be a challenge to those who aren't fit, and this resort is not for those who like to explore surrounding areas with ease; roads are treacherous for rental cars and cab transport off the resort must be arranged by the hotel. This left few options for dining off-site, and the options on site were delicious, but pricey.

Stayed January 2006
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed February 3, 2006

Visited Anse Chastanet in late January 2006. Given that this resort is supposed to be at the level of Peter Island, Biras Creek and Curtain Bluff, we were very disappointed. The food was mediocre and the service slow and passive. Our room and bathroom really needed renovation - especially the bathroom! We could not believe the condition of that room given the reputation of this hotel.
The common areas were badly in need of repair - a form letter from the manager was distributed, explaining that renovations were under way sometime "soon" but in the meantime we noticed that they were busy building a new wing to the hotel. No pool, no fitness room, one tennis court, small spa... and really average or below average cuisine - all made us feel we had made a terrible mistake picking this all inclusive over the other 3 mentioned above.

Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anse Chastanet

Address: 1000 Anse Chastanet Road | PO Box 7000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 On the Beach Hotel in Soufriere
#3 Family Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#7 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Anse Chastanet 4*
Number of rooms: 49
Official Description (provided by the hotel):
Tranquility, Romance, Adventure: What were Caribbean hotels like when you sat watching the sunset instead of cable TV? You can still find that Classic Caribbean at Anse Chastanet on St. Lucia’s quiet southwestern coast where two magical peaks, the Pitons, leap from the sea and the mountains are covered with luminous greenery.Architect owner Nick Troubetzkoy believes passionately in nature. So he created a hotel that makes the foliage and the flowers, the perfumes and the peaks, the sea and the bird song an integral part of your vacation experience. The estate encompasses 600 lush tropical acres bordering two soft sand beaches. The resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colorful coral reefs teeming with tropical fish.With such a unique setting as his canvas, Nick Troubetzkoy was inspired to design a one -of-a-kind resort. A dozen rooms are tucked in behind the coconut palms that line the beach and the remainder tip toe up a flower decked hillside, taking advantage of the captivating scenery all around. Anse Chastanet’s ever growing art collection provides a visual feast of its own. There are impressive wooden sculptures and plaques, earthy burlap compositions, painted “sky ceilings” and vibrant acrylic paintings invoking memories of Matisse and Picasso.And while the sensuous seclusion of the rooms provides some guests with the perfect excuse for lolling away the day on the balcony, others head out to partake in the many activities on offer; yoga, snorkeling, scuba diving, tennis, sunset sailing, sea kayaking or jungle biking, hiking and bird-watching among the ruins of an 18th century colonial plantation. ... more   less 
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Also Known As:
Anse Chastanet Hotel Soufrière
Anse Chastanet St. Lucia/Soufriere
Anse Chastenet

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