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“Great Scuba Diving and incredible food !!!” 4 of 5 stars
Review of Anse Chastanet

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Anse Chastanet
4.0 of 5 Resort   |   Old French Road | PO Box 7000, Soufriere, St. Lucia   |  
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Ranked #8 of 12 hotels in Soufriere
Temecula
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Scuba Diving and incredible food !!!”
4 of 5 stars Reviewed November 5, 2012

This is a beautiful resort nestled in the jungle of St. Lucia. All rooms are beautiful and very clean. We were first placed in a room several steps above the restaurant. It was a big hike but had a beautiful view. We were there in late October, weather was hot & humid. Upper rooms have great views but no air conditioning, only ceiling fans. Most Europeans didn't mind the heat but us California residents got too hot and were able to move to an Ocean Room. We did not have the view but had air conditioning which was much better for us. Wear comfortable shoes because there is alot of walking up and down steep stairs to get around the resort. Food was beyond excellent!! Chef Jonnathan and his crew prepared gourmet meals for lunch and dinner. We had the semi-inclusive meal plan (did not include beverages). Be aware, beverages are expensive, $6.49 us dollars for a soft drink.
Scuba Center was outstanding. Crew was very organized, well trained, helpful, professional as well as friendly. Diving was beautiful.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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771 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

Like another reviewer said...Wow! This place is amazing! We had an open air room with a view of the Pitons that was simply incredible. You could just sit there all day and take in the view if there weren't so many other things to do. We tried most of them. Biking the trails through the forest was a highlight as was snorkeling right off the beach. I'm a diver and the snorkeling here is better than many dives I've been on. My wife spent time in the spa and loved it. We walked over to the second beach, Anse Mamin, and felt like we were on our own tropical island. We were the only ones there other than the bartender and the cook who served us the best burgers we've ever had. And speaking of food, we tried all the restaurants and found the food and the service to be outstanding. We especially liked the Indian Restaurant down on the beach which served some very unique and tasty dishes. It's a bit of a walk up a hill and some stairs to and from the beach but we found this to be no problem. It made for a nice walk down in the morning and there was always a shuttle waiting to take us back at night if we didn't feel like walking. If you do walk you may be tempted to stop at the bar on the way up for a refreshment or just to take in the amazing view or watch the sunset. The staff at this property is what really made our holiday though. Everyone has a smile on their face and they are always there to take care of you. All in all this was one of the best holidays we've ever been on...we'll be back.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 3, 2012

My wife and I had a fantastic stay here and we are already looking for an excuse to return. One of the reasons we had such a good time was because we researched our holiday carefuly and there are a few things to be aware of if you are planning on coming here. A few headlines:

- Food and drink is expensive if you are not on a 'meal deal'. Some might say shockingly so. The all-inclusive option for a week+ stay is an absolute must and we felt it was excellent value.
- As you have probably gathered from other reviews by now - the hillside location of the resort means you will get very familiar with climbing steps. We quite liked this though as it helped keep the calories off.
- As the sun goes in, the biting insects come out. Obtain some strong repellent for when you are in the bar or restaurant. The room is fine thanks to good mosquito nets around the bed and anti-bug burners.
- No air con. Not an issue if you are up in Jade Mountain with a private pool, but the heat can become oppressive at times.

The food was excellent, varied, fresh, cooked to perfection and interesting. Service was (nearly) always conducted with a smile and was attentive and effecient. You can order wine by the glass (a choice of 3 reds, 3 whites) if you are on the all inclusive plan which are quite pleasant. Breakfast comes in the form of a buffet which was always an excellent start to the day. We were both very impressed with the quality of food on offer.

There is a truly awful road to be traversed if you are entering or leaving the resort, which makes you seriously think twice about any excursions unless it is via boat. This is a surprising feature considering attention to detail in the rest of the resort. Two beautiful beaches are available with thankfully only a bare mimimum of pestering from a couple of the locals which the hotel obviously tolerates. We didn't use the scuba centre but the snorkelling was excellent - you only need to travel a few meters from the beach to find teeming varietes of sealife.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Miami
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 3, 2012

After the horrible drive to the hotel along a very bumpy, long and dangerous road we arrived at a tired looking hotel.
The room we was given was sub-standard and we had to climb up an extremely steep hill to get to it.
The walk to the beach was a joke, 100's of steps! When we finally got there rude staff and sales people approached us.
We had lunch at the beach restaurant, the menu wasn't good and neither was the food. Over cooked and salty.

We had dinner at both the Indian restaurant and the main restaurant during our stay. I can honestly say we were disgusted with the food. Small portions, badly executed, lack of flavour... Can anybody cook fish at this hotel? Dry is an understatement.

My husband and I had booked 1 week at Anse Chastanet. after 2 nights we decided to go back to Jalousie Hotel which we had stayed the previous year. Jalousie Hotel is far superior in every way. Anse chastanet is like a prison. WARNING DONT STAY HERE!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pawleys Island, South Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 2, 2012 via mobile

All I can say is Wow! This place is spectacular. From the rooms to the food and last but not least, the staff, I cannot tell you have perfect this place is. We had the opportunity to stay in room 7F "Royal Palm" and without question this room is absolutely spectacular. The view of the Pitons and ocean is breathtaking. All of the meals were five star quality and made from fresh local ingredients. This was thebvacation of a lifetime, and would highly recommend this hotel as a place to get away from it all and just relax. If you are looking for some adventure, The jungle biking and tour of the tropical gardens are fantastic excursions. The trek up Tinker's Trail is challenging, but the view from the top is worth the hike. I would highly recommend this hotel to anyone and can't wait to go back.

Stayed October 2012, traveled as a couple
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hornchurch
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

Spent 8 days in Anse Chastanet from 9th October. We had a hillside room facing the pitons (to the left) and the beautiful caribbean sea. Such a relaxing holiday and yet plenty to do if you want to. Food was first class in the evening, and even lunch time there was a good choice in the beach bar. Anse Mamin beach (the next beach along- only short walk) was stunning, and the steak burgers are delicious.
We have been to St Lucia before (staying at the more busy part of the island - Rodney Bay), also other caribbean islands, but this is by far one of the best hotels we have stayed in.
We will definately consider coming back to this resort.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Grand Rapids, MI
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed October 25, 2012

We stayed at Anse Chastanet for 1 week in early October, 2012 and loved it!

We had a Hillside Deluxe room which had an open wall/balcony facing the jungle with a small ocean view. The room itself was large and had a nice-sized bathroom, sitting/reading area, cafe table, in-room fridge, and plenty of closet/drawer space. The hotel is just remote enough that you feel removed from cities/towns, but not so far away that you couldn't get a cab or water taxi in and experience the local life. The island itself is obviously a tourist destination but doesn't have a busy feel or the overly aggressive souvenir vendors that other islands we have visited had.

Pros:
- Large, clean, comfortable rooms
- Beds all had mosquito nets and ceiling fans
- Snorkeling at the beach was *awesome*. Seriously, the best snorkeling we had ever seen in the Caribbean, probably second worldwide only to our snorkeling at the Great Barrier Reef
- Food was excellent and varied. We are vegetarians and when there wasn't an option that suited us the chef was extremely happy to make us something special.
- Beach was clean and well-maintained. The secondary beach (Anse Mamin, a 10 minute walk) was probably even nicer.
- Lots of on-site activities (biking, hiking, birdwatching, snorkeling, lounging, scuba diving...probably some more that we missed!) (note that some of these are not free)
- Staff was very friendly and helpful for the most part
- Afternoon tea has some really wonderful "desserty" items, make sure you check it out!
- Evening turn-down service was nice when it happened during our dinner
- The beach is a wonderful soft volcanic sand

Cons
- The resort is situated up the side of a mountain, so there is quite a bit of walking up and down stairs -- to the beach, to hotels, to your room, etc.
- Unless you get one of the Meal Plans the restaurants and drinks (even water) are very pricey
- Taxis to/from town are $20 USD, and water taxis are $40 -- making on-site dining even more necessary
- The road to the hotel is in a state of extreme disrepair. I was told this was due to a dispute between Anse Chastanet and the few homeowners that lived on the road
- Shuttles labor up and down the "resort hill" from 5am - 11pm, which can be loud if your room is near the road
- A few of the wait staff did seem overly busy or annoyed when we interacted with them, but this was not the norm

Misc
- Seating at the beach restaurant is pretty limited, so be sure to get there early if you want a nice table
- Locals all seemed to accept both EC and USD, so money changing isn't necessary if you are from the US
- Be sure to bargain down prices with any of the beach vendors/guides
- Believe the "Extreme" sign if you are going to hike or bike Tinker's Trail. It is very steep, rocky, and exhausting -- but the view at the top is incredible!
- Get a tour of Jade Mountain while you are there -- it is amazing
- Bugs were not a huge issue. We did get a few bites when hiking, but nothing too bad
- Tropical Storm Rafael sucks!

Shout-outs!
- Dave the bartender is a great guy, and made our stay even more enjoyable
- Sous Chef Sator did a wonderful job making us a custom vegetarian meal one night - amazing!

All in all we are very much looking forward to going back, and would highly recommend Anse Chastanet to others looking to travel to the Caribbean.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anse Chastanet

Address: Old French Road | PO Box 7000, Soufriere, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#4 Family Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#5 Spa Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#8 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Anse Chastanet 4*
Official Description (provided by the hotel):
Tranquility, Romance, Adventure: What were Caribbean hotels like when you sat watching the sunset instead of cable TV? You can still find that Classic Caribbean at Anse Chastanet on St. Lucia’s quiet southwestern coast where two magical peaks, the Pitons, leap from the sea and the mountains are covered with luminous greenery.Architect owner Nick Troubetzkoy believes passionately in nature. So he created a hotel that makes the foliage and the flowers, the perfumes and the peaks, the sea and the bird song an integral part of your vacation experience. The estate encompasses 600 lush tropical acres bordering two soft sand beaches. The resort’s two crystal-clear bays are part of a designated marine reserve protecting miles of colorful coral reefs teeming with tropical fish.With such a unique setting as his canvas, Nick Troubetzkoy was inspired to design a one -of-a-kind resort. A dozen rooms are tucked in behind the coconut palms that line the beach and the remainder tip toe up a flower decked hillside, taking advantage of the captivating scenery all around. Anse Chastanet’s ever growing art collection provides a visual feast of its own. There are impressive wooden sculptures and plaques, earthy burlap compositions, painted “sky ceilings” and vibrant acrylic paintings invoking memories of Matisse and Picasso.And while the sensuous seclusion of the rooms provides some guests with the perfect excuse for lolling away the day on the balcony, others head out to partake in the many activities on offer; yoga, snorkeling, scuba diving, tennis, sunset sailing, sea kayaking or jungle biking, hiking and bird-watching among the ruins of an 18th century colonial plantation. ... more   less 
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Also Known As:
Anse Chastanet Hotel Soufrière
Anse Chastanet St. Lucia/Soufriere
Anse Chastenet

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