The property and beach are gorgeous. The service on the other hand is awful at best! We tried calling the front desk, concierge, and room service for almost an hour to get in room dining and could not get anyone to answer! The service at the beach club is not any better. This resort gives "island time" a whole new meaning! If we ever come back to st Lucia we will be staying at sandals. The best word to describe this resort is disappointing!