We stayed at the Landings in 2013 and based on that experience decided to return to St Lucia and the Landings this year. I find it hard to believe that anyone would rate this place less than a 4. Some people must just like to complain, and once you read what some of the complaints are, you have to wonder what really would make them happy. For example, a recent review complained about a sink draining slowly and that the wifi only worked in the room and in the Lobby and the Beach Bar areas. Personally, I would rate the hotel more on how they respond to a report of a sink that drains slowly. We had this happen this year and they fixed it within a half hour. When I am on vacation, I don't need wifi everywhere on the grounds, the room and the lobby and the Beach bar areas more than suffice. In fact, the in room wifi was added since our last visit.
The staff was quick to greet us and were quite friendly, from the front desk to the wait staff to the grounds crew. A special mention about Canisius is warranted. He helped us with our bags upon arrival and when we left, and was very friendly and accommodating. A couple of days into our stay when we told him that we did not have a can opener in our room, he got us one within about 5 minutes.
The beach is one of the better ones we have seen on St Lucia, and there are more than enough chairs and space for the size for the number of condos. No towel games are necessary here. Complimentary use of a Hobie Cat, kayaks, mats and snorkeling gear are a plus (although there is not much to see snorkeling at the Landings). We have snorkeled the beach at Ti Kaye resort and off of Pigeon island, which were better than at the Landings but nothing like Grand Cayman or Cozumel.
The condos are really nice, with granite countertops, high end appliances (although the stove top is slow to heat up, which we experienced last year as well), very comfortable beds, and your own private hot tub. Gardens on the grounds are beautiful.
Most rentals include breakfast unless your are renting directly from the owner. Last year it was a buffet, this year a la carte. Apparently, they do the buffet when the occupancy is high. Either way it is a nice perk and the view from the Beach restaurant is wonderful. Great juices such as passionfruit, guava and mango. I would rate the food at the Beach Club as good although not outstanding. We did not try the Palms, the higher end dinner only restaurant.
The only small complaint I have is that services and events are not well advertised. There is a cluttered one page newsletter that we picked up when we checked in that lists special dinners and Sunday brunch specials, and happy hour info, but if you didn't look through that closely you may miss out on the Tuesday evening manager reception, Friday night steak night, Sunday brunch or the steel drum band Sunday afternoon. There is also a shuttle 3x daily into Rodney Bay to go shopping for groceries or gift items. It costs $5/person and has a 4 person minimum, and when we tried to sign up for it a few times, there was never anyone else signed up. But no one else that we talked to even knew about it. We only knew since we had taken it last year (it was free then).
There is really nothing in walking distance, so a renting a car or taking a taxi is necessary to go shopping or to do much off the site. We used Serenity Tours for transport to and from the airport
and for a couple of tours, and they were wonderful. They even stopped for us to get groceries on the way to the hotel from the airport and after one of the tours. The one place you can walk to is Pigeon island Park, which is worthwhile. It has a couple of short hiking trails, nice views, a small beach and a beach bar/café.
All in all, it was a great trip, again. This is a laid back quiet place to stay. If you want constant activities, stay at an all inclusive. Otherwise, the Landings is tough to beat.