I always use TripAdvisor's reviews when I book my hotels, but I never post reviews myself. However, I enjoyed my week-long stay (Sept. 2013) in St. Lucia and The Landings so much, that I felt obligated to share my experience.
My wife and I chose St. Lucia because we did not want to go to places that everyone goes (DR, Mexico, Bahamas, etc.). We also like the intrigue of having rainforest, and mountains in addition to just the beach. Admittedly, Costa Rica was our first choice, but September is their rainy season, so we honed in on St. Lucia.
Originally, we were looking at several resorts, but were not sold on them for various reasons: Sandals (too busy)...Ladera (expensive and not next to the beach)...and others just were not measuring up to our standards for honeymoon quality. Then, one day we saw an all-inclusive deal for The Landings on Living Social. I read the reviews on Trip Advisor and compared the price to other resorts. I even called the resort and asked a few questions before buying the Living Social.
Upon arrival, a gentleman offered us some rum punch drinks while we checked-in. They were good and strong. Good start. The check-in was smooth. The only glitch was when the girl told us that only breakfast was complimentary, but my wife corrected her that we had the Living Social all-inclusive. I had given my Living Social information to the resort months prior to my arrival, but I guess no one noted it on my reservation. So, I showed the girl my confirmation number and all was well.
Room.....We stayed in suite 713, and we were driven to our room on a golf cart. The gentleman helped us with our luggage and highlighted some things about the resort. I had told them ahead of time that it was our honeymoon, so there was a bottle of champagne waiting for us. Our suite was really nice, clean and well-appointed. The suite is 2br (one king bed, and two twins in the other), 2.5 bathrooms with great showers, and full kitchens, living rooms, patios, decks, and dining areas. Umbrellas were in a closet, but we didn't use them. The washer/dryer were really nice and they had laundry detergent free of use. This allowed us to pack light and wash our clothes throughout the week. The resort is very quiet, which was great for our honeymoon.
Food.......The food at the resort was good! They have two restaurants: Beach Club and The Palms. Since we had the all-inclusive we tried just about everything on the menu. I need them to give me the recipe for their banana bread and "bakes" they serve for breakfast ASAP! Lunch and dinner were also very good. The Palms is their "nicer" restaurant and it's only open on certain nights. The food there was really good. My wife's beef tenderloin was so good, that we both ordered it the second time we ate there. On Friday's the Beach Club has a Jazz happy hour, with a sax player and a different food menu, which was great. The drinks were very tasty (favorites were the Love Triangle and Halle Berry). But I don't think they put much liquor in them based on the quantity of drinks I drank and was still able to not be drunk. However, I never asked them to make them stronger, since my goal wasn't to get drunk anyways. As other's have noted, there were three cats that have come to live on the property and would come and beg for food. They were a little annoying, and they really should get rid of them, since they bill The Landings as a luxury resort.
Service......The service we received was great. In particular, Selma, Ophelia, Aline, and Trisha helped to make our trip even more special. They were always attentive and we struck up great conversations and they gave us suggestions about the resort and island. Everywhere we went, anyone we walked past who worked for the resort would stop whatever they were doing and say "Good morning/afternoon/evening". One knock on the level of service has less to do with the staff and more to do with the managers. PLEASE TRAIN THE STAFF TO DISPENSE ACCURATE INFORMATION. One person tells us that Lobster isn't included in the all-inclusive, then someone else says that it is. So, I had them check with their manager, and they came back and said that it wasn't included afterall. If I had listened to them, each lobster meal was $62. We also did not know that premium liquor was not included, until after we ordered two drinks. There were a few other instances where we were given information by someone, only to find out that it wasn't accurate. So, overall the service is great, but management can make it even better by training the staff in this area.
Beach/gym/spa, etc....The beach was perfect. The resort is not overly busy, so it felt like you were at the beach and in your own little world (vs Sandals with tons of people everywhere). The water was warm and blue and the sand was white. I used the gym twice and I was pleased with it's quality. The gym is much better than gyms I have seen in most hotels. Our living social deal came with a $100 spa credit, so we booked two 50-min couple massages. The massages were a bit expensive ($120 each). I live in expensive Washington DC, and massages at upscale places are less than The Landings. We both enjoyed the massages, and the ladies there were nice as well. There are two pool right outside of 713, and we were the only ones there whenever we went. So it was nice to have the pool all to ourselves in paradise.
Overall, I have already recommended The Landings and St. Lucia to others already. I would stay there again in a heartbeat. Hopefully, they see my review and get rid of the cats and train the staff to give better information. Then, it'd be just about perfect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.