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“Great Resort in the North of the Island” 5 of 5 stars
Review of The Landings St. Lucia

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The Landings St. Lucia
4.5 of 5 Resort   |   Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia   |  
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Ranked #4 of 16 hotels in Gros Islet
Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Great Resort in the North of the Island”
5 of 5 stars Reviewed May 7, 2013

Perfect Home Away From Home atmosphere in a resort setting. Great location, nice protected cove and beach area with spectacular views, friendly staff. Plenty of excursions available with direct hotel pick up. If you are looking for a relaxing or adventurous vacation for any age, The Landings in St. Lucia will meet all your needs and desires. Catamaran trip to Soufriere, viewing the Pitons from the sea is a must! Ziplines in the Rainforest was a fun time. SNUBA at Pigeon Island was the perfect experience for our 8 & 10 year olds to view the wonders of the ocean and should not be missed! Don't forget to indulge in a spa massage to complete your stay! One of the best FAMILY VACATIONS EVER!!! PRICELESS!

Room Tip: 2nd floor units gave a great view of the landscape and ocean.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 22, 2013
Thank you for taking the time to write about your stay with us. It is much appreciated. We are so pleased with your comment "best FAMILY VACATIONS EVER!!! PRICELESS!"
Please plan your next family vacation with us soon!
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472 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
ny
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed here during Easter Break with our 4 children ranging from 12-15 years old. We loved every minute of our stay. Our room was spacious, clean and beautiful. The resort is upscale but laid back. The St. Lucians are the nicest people we have encountered on any of our vacations. The entire hotel staff are friendly and accommodating. Our children loved The Landings and want to return next year. In addition, the guests of the hotel are friendly which is refreshing compared to past experiences at Four Seasons Hotels.
The only negative part is the pool is not enticing due to where it was situated. I also feel that they should have another restaurant on the property. The hotel so lovely that we didn't want to venture into town but we got tired at eating at the same tow restaurants. The hotel is also in need of a store which sells sundries.
All in all we LOVED The Landings and would return without hesitation.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
WE LOVE THAT YOUR REVIEW TITLE IS IN CAPS! Thank you for selecting The Landings for your family vacation. Thanks also for mentioning how lovely Lucians are. We COMPLETELY agree that they are probably the friendliest in the Caribbean. We know that our guests have many hotel options, so thank you again for deciding and staying with us.
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Burlington, Vermont
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed 7 nights this time and were again blown away by the incredible hospitality, environment, room and beach! I had phoned prior to arriving requesting Beach Front room. However we were told on arrival one was not available (it was the end of school vacation week) but would become available in two days. We said we would be glad to move In two days. The front desk staff (tall slender male-sorry can not remember his name) said the room we were getting had a fantastic view and we would love it. We thanked him yet still had our heart set on a beach front room. Needless to say we were brought to our room (2531) and were blown away! I made a call to the desk and canceled the change in room! Panoramic view of pigeon island, the beach and the marina! Enough space for each of our bags to have their own room! LOL...all the staff have been well versed in everything about the facilities and were extremely pleasant and helpful at all times! We did three days of diving and loved the dive company Iyanola, which was recommended to us by one of your staff. The advantage of on site pick up made it easy and relaxing. They are also a small company and extremely customer oriented like you! We had lunch and dinners at the Beach Club...our balcony also made it possible to listen to the entertainment in the early evenings! We indulged in the spa amenities as well. All super...The housekeeping staff were wonderful, responsive and very engaging! The place was immaculate! We did not have dish washing tabs and I called the desk -- and told one of the staff that evening. They seemed to give me the feeling they were hard to come by but two staff were able to find me enough to get us thru the week. One of the best things about the Landings is its peaceful setting and its staff! Keep up the good work. We will be back. Oh and the fitness room was great...equipment met our needs! We would recommend as you expand an adults only pool.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
It is so wonderful that you keep coming back to The Landings. Thank you. I am very sure that it was Ravi who took care of your villa request. We are pleased that you enjoyed your villa location. Actually, we think that all of the villas have stunning views. Thank you again for staying with us again. We will be sure to take exceptional care of you when you return.
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Top Contributor
91 reviews 91 reviews
21 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

Modern resort, almost new. Kept very well. Enjoyed every aspect of it.
Excellent service. Gave it only 4/5 because there was no wifi in the rooms area.
Restaurants are good. Try the BBC cocktail - it's heaven.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
Thank you for staying with us. The wifi will be in all our villas soon. We look forward to welcoming you back to The Landings.
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westchester, ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Our third trip to St Lucia and The Landings. We stayed in a 1 bedroom villa on the 1st floor by the lagoon. Great amenities through out the resort. Beach was fantastic, cleaned everyday, plenty of lounge chairs, no issue with getting up early to secure a prime spot, water was sparkling clean.

The best part of the Landings are the people that work there. They go out of the way to make your visit a great one. They treated us like we were the only guests there. Anything we needed was accommodated.

We enjoyed several different restaurants in the area. Spice of India was terrific, went twice. Try the Asian fusion restaurant at The Body Sport.

All in all a great relaxing vacation with great accommodations and a staff to match. Looking forward to returning next year.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
Thank you for staying with us AGAIN! Three times - wonderful. We too think that the best thing about staying here is our associates. Thank you for your nice comments. We look forward to you coming back for your fourth stay. Please e-mail Gertrude, Robert or me when you are planning to return. Thank you again. We really appreciate that you are such a great guest of ours. It is our absolute pleasure to have you with us.
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Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 27, 2013

Stayed in a 3 bedroom marina view, they are building another unit across the marina that came with construction noise. Ice maker didn't work in the room, they brought ice but never fixed it. Maid service was either too early or too late. Be prepared for 10%+ surcharge on room charge, when I asked, they simple told me it was for the room! Restaurants get 5 stars although brunch for 2 was $120.00 so be prepared to pay to eat. The units are very large, our unit would have easily slept 6 comfortably. The marina view is nothing to write home about, It's a small cove with boats parked in it. The kitchens are stocked and ready to use with higher end appliances. There was also a stacked washer and dryer complete with detergent which we found useful. Nice to pack clean clothes before returning to the states.
The employees are the shining star, they are very friendly. I noticed this hospitality on the entire island and was very impressed with the hospitality we received everywhere we went. Lots of families staying here but quiet enough for couples.

Room Tip: Reserve an Ocean View!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, Manager at The Landings St. Lucia, responded to this review, April 29, 2013
Want to first thank you for staying with us at The Landings St. Lucia. We appreciate every review of our property, whether good or bad as they are all constructive for improvement of product service and quality. Want to apologize for the inconveniences you encountered during your stay and we will do the necessary to see that they do not repeat themselves. The service surcharge % is one that was not implemented by The Landings but of the country and you will find this charge in most areas that provide a service, restaurants, bars hotels, etc. I am a bit surprised you were not made aware of it prior to arrival. We are one of the lowest in the Caribbean with some countries exceeding 20% service charge. Pleased you enjoyed your accommodations and amenities which are standard in all our units. St. Lucia and its people are a gem and pride themselves in customer satisfaction, we are thankful for your recognition of our staff who seek to go beyond and above the needs of our clients. We hope to welcome you back one day and promise you will post a higher review after.
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New Haven, Connecticut
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 25, 2013

Took my group there for their reward trip and it was so much better the second time around. More people; the food was superb and the staff was so nice. Still the biggest draw were the beautiful rooms. Everyone loved their accommodations.

Room Tip: Rooms near the beach are great. Short walk to the restaurant and the action.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
That is wonderful to hear! We are hoping that there will be a third time, as we are sure that your stay will be EVEN better then. Thank you for your nice comments about our associates and food. We look forward to welcoming you back.
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Additional Information about The Landings St. Lucia

Address: Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
#5 Romantic Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Landings St. Lucia 4.5*
Official Description (provided by the hotel):
The Landings is St. Lucia's premiere beach resort featuring one, two and three-bedroom villas. Accomodations include full kitches, state-of-the-art amenities, private terraces and personal plunge pools. The resort offers, beachfront dining, a full array of water activities, 80-slip yacht harbor and Soleil Spa. ... more   less 
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Also Known As:
The Landings St. Lucia, a Rock Hotel Castries
The Landings St. Lucia Gros Islet

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