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“A GREAT FAMILY VACATION” 5 of 5 stars
Review of The Landings St. Lucia

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The Landings St. Lucia
4.5 of 5 Resort   |   Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia   |  
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Hotel amenities
Ranked #4 of 16 hotels in Gros Islet
ny
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 37 cities Reviews in 37 cities
151 helpful votes 151 helpful votes
“A GREAT FAMILY VACATION”
5 of 5 stars Reviewed May 2, 2013

We stayed here during Easter Break with our 4 children ranging from 12-15 years old. We loved every minute of our stay. Our room was spacious, clean and beautiful. The resort is upscale but laid back. The St. Lucians are the nicest people we have encountered on any of our vacations. The entire hotel staff are friendly and accommodating. Our children loved The Landings and want to return next year. In addition, the guests of the hotel are friendly which is refreshing compared to past experiences at Four Seasons Hotels.
The only negative part is the pool is not enticing due to where it was situated. I also feel that they should have another restaurant on the property. The hotel so lovely that we didn't want to venture into town but we got tired at eating at the same tow restaurants. The hotel is also in need of a store which sells sundries.
All in all we LOVED The Landings and would return without hesitation.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
WE LOVE THAT YOUR REVIEW TITLE IS IN CAPS! Thank you for selecting The Landings for your family vacation. Thanks also for mentioning how lovely Lucians are. We COMPLETELY agree that they are probably the friendliest in the Caribbean. We know that our guests have many hotel options, so thank you again for deciding and staying with us.
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451 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Burlington, Vermont
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed 7 nights this time and were again blown away by the incredible hospitality, environment, room and beach! I had phoned prior to arriving requesting Beach Front room. However we were told on arrival one was not available (it was the end of school vacation week) but would become available in two days. We said we would be glad to move In two days. The front desk staff (tall slender male-sorry can not remember his name) said the room we were getting had a fantastic view and we would love it. We thanked him yet still had our heart set on a beach front room. Needless to say we were brought to our room (2531) and were blown away! I made a call to the desk and canceled the change in room! Panoramic view of pigeon island, the beach and the marina! Enough space for each of our bags to have their own room! LOL...all the staff have been well versed in everything about the facilities and were extremely pleasant and helpful at all times! We did three days of diving and loved the dive company Iyanola, which was recommended to us by one of your staff. The advantage of on site pick up made it easy and relaxing. They are also a small company and extremely customer oriented like you! We had lunch and dinners at the Beach Club...our balcony also made it possible to listen to the entertainment in the early evenings! We indulged in the spa amenities as well. All super...The housekeeping staff were wonderful, responsive and very engaging! The place was immaculate! We did not have dish washing tabs and I called the desk -- and told one of the staff that evening. They seemed to give me the feeling they were hard to come by but two staff were able to find me enough to get us thru the week. One of the best things about the Landings is its peaceful setting and its staff! Keep up the good work. We will be back. Oh and the fitness room was great...equipment met our needs! We would recommend as you expand an adults only pool.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
It is so wonderful that you keep coming back to The Landings. Thank you. I am very sure that it was Ravi who took care of your villa request. We are pleased that you enjoyed your villa location. Actually, we think that all of the villas have stunning views. Thank you again for staying with us again. We will be sure to take exceptional care of you when you return.
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Top Contributor
91 reviews 91 reviews
21 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

Modern resort, almost new. Kept very well. Enjoyed every aspect of it.
Excellent service. Gave it only 4/5 because there was no wifi in the rooms area.
Restaurants are good. Try the BBC cocktail - it's heaven.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
Thank you for staying with us. The wifi will be in all our villas soon. We look forward to welcoming you back to The Landings.
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westchester, ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Our third trip to St Lucia and The Landings. We stayed in a 1 bedroom villa on the 1st floor by the lagoon. Great amenities through out the resort. Beach was fantastic, cleaned everyday, plenty of lounge chairs, no issue with getting up early to secure a prime spot, water was sparkling clean.

The best part of the Landings are the people that work there. They go out of the way to make your visit a great one. They treated us like we were the only guests there. Anything we needed was accommodated.

We enjoyed several different restaurants in the area. Spice of India was terrific, went twice. Try the Asian fusion restaurant at The Body Sport.

All in all a great relaxing vacation with great accommodations and a staff to match. Looking forward to returning next year.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
Thank you for staying with us AGAIN! Three times - wonderful. We too think that the best thing about staying here is our associates. Thank you for your nice comments. We look forward to you coming back for your fourth stay. Please e-mail Gertrude, Robert or me when you are planning to return. Thank you again. We really appreciate that you are such a great guest of ours. It is our absolute pleasure to have you with us.
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Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 27, 2013

Stayed in a 3 bedroom marina view, they are building another unit across the marina that came with construction noise. Ice maker didn't work in the room, they brought ice but never fixed it. Maid service was either too early or too late. Be prepared for 10%+ surcharge on room charge, when I asked, they simple told me it was for the room! Restaurants get 5 stars although brunch for 2 was $120.00 so be prepared to pay to eat. The units are very large, our unit would have easily slept 6 comfortably. The marina view is nothing to write home about, It's a small cove with boats parked in it. The kitchens are stocked and ready to use with higher end appliances. There was also a stacked washer and dryer complete with detergent which we found useful. Nice to pack clean clothes before returning to the states.
The employees are the shining star, they are very friendly. I noticed this hospitality on the entire island and was very impressed with the hospitality we received everywhere we went. Lots of families staying here but quiet enough for couples.

Room Tip: Reserve an Ocean View!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert G, Manager at The Landings St. Lucia, responded to this review, April 29, 2013
Want to first thank you for staying with us at The Landings St. Lucia. We appreciate every review of our property, whether good or bad as they are all constructive for improvement of product service and quality. Want to apologize for the inconveniences you encountered during your stay and we will do the necessary to see that they do not repeat themselves. The service surcharge % is one that was not implemented by The Landings but of the country and you will find this charge in most areas that provide a service, restaurants, bars hotels, etc. I am a bit surprised you were not made aware of it prior to arrival. We are one of the lowest in the Caribbean with some countries exceeding 20% service charge. Pleased you enjoyed your accommodations and amenities which are standard in all our units. St. Lucia and its people are a gem and pride themselves in customer satisfaction, we are thankful for your recognition of our staff who seek to go beyond and above the needs of our clients. We hope to welcome you back one day and promise you will post a higher review after.
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New Haven, Connecticut
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 25, 2013

Took my group there for their reward trip and it was so much better the second time around. More people; the food was superb and the staff was so nice. Still the biggest draw were the beautiful rooms. Everyone loved their accommodations.

Room Tip: Rooms near the beach are great. Short walk to the restaurant and the action.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, May 4, 2013
That is wonderful to hear! We are hoping that there will be a third time, as we are sure that your stay will be EVEN better then. Thank you for your nice comments about our associates and food. We look forward to welcoming you back.
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Seattle, WA
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2013

My husband and I recently returned from St Lucia. We stayed at The Landings for the first 5 nights of our trip. Gertrude and Anne Marie at the front desk were a breath of fresh air as soon as we arrived. They were so helpful and friendly. Made us feel welcomed as soon as we arrived. We were very happy with our room. A 2 bedroom 2.5 bath with amazing views of the ocean and the Beach Club Restaurant. The rooms actually surprised us. Beautiful rooms with high end appliances and fixtures. One of the nicest rooms we have had on travel. The Beach Club dining was great. The breakfast buffet that was included was an added surprise and bonus! As others have said, the food is somewhat limited, but we thought good none the less. Sherol was an absolute dear. She was always making sure that we were receiving good service and asking us what she could do for us. And she wasn't our waiter, she was the hostess! Cheryl who was serving us on the beach did a great job as well. Actually taking the time to talk and give us some tips on shopping. And finally, Alian at the Palms Bar was a real treat. Another employee with a big smile and always time to chat with us. He and my husband hit it off right away and he was making rum punches for 3 nights for us. I have never encountered so many awesome employees at one resort. I would recommend this resort to anyone really and would absolutely stay here again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyle P, General Manager at The Landings St. Lucia, responded to this review, April 24, 2013
Thank you for staying with us at The Landings! We too think that Anna and Gertrude are among our finest Ambassadors. Thanks also for your nice comments about the food and service at Beach Club and on our beach. Cheryl is wonderful and we will be sure to share your nice comments with her and with all associates. Thanks also for the kind words about Allan at The Palms. Wow...sounds like you should come back for a return visit soon. The lovely Lucians will be waiting for you and will embrace you with a spiced rum too!
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Additional Information about The Landings St. Lucia

Address: Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
#5 Romantic Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Landings St. Lucia 4.5*
Official Description (provided by the hotel):
The Landings is St. Lucia's premiere beach resort featuring one, two and three-bedroom villas. Accomodations include full kitches, state-of-the-art amenities, private terraces and personal plunge pools. The resort offers, beachfront dining, a full array of water activities, 80-slip yacht harbor and Soleil Spa. ... more   less 
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Also Known As:
The Landings St. Lucia, a Rock Hotel Castries
The Landings St. Lucia Gros Islet

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