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“lovely modern apartments” 4 of 5 stars
Review of The Landings St. Lucia

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The Landings St. Lucia
4.5 of 5 Resort   |   Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia   |  
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Condé Nast & AAA Awarded
Ranked #4 of 17 Hotels in Gros Islet
Gibraltar, null, Gibraltar
Top Contributor
63 reviews 63 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
“lovely modern apartments”
4 of 5 stars Reviewed April 10, 2012

The landings got my booking wrong but as they had fitted us in last minute I am not wishing to complain about that.

The service is slow but friendly. The on-site restaurants expensive.

On arrival we went to the bar for a cold drink. We were shown immediately to a table and then all the staff disappeared. We were the only 2 people in the beach bar. After 20mins I got up and found a waitress and asked for 2 lime squash. After 30 mins we got the lime squash. Its a joke, no customers but many staff milling around but all of them avoiding eye contact and not responding when you gesture to them for service.

The apartments and modern and clean.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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524 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
NYC
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 19, 2012

This is a great property on a beautiful setting. The restaurant is horribly slow and inefficient (1 1/2 to get eggs) and is wildly expensive. They have a captive audience and mark everything up. I went to the manager's party and he said they were working on it yet nothing happened. If only the manager showed his face during the day and meals perhaps the improvement could be seen. My phone was broken and never repaired despite multiple requests. Forget Wi-Fi--that doesn't exist as well. HAD DINNER THERE ONCE--THE FOOD ORDER WAS WRONG AND VERY LATE.
SO ENJOY THE PROPERTY BUT RENT A CAR (THEY CHARGE A HIGH PRICE FOR CABS)
THIS MAY BE A ROCK RESORT BY NAME BUT A SHIP WITHOUT A CAPTAIN BY PRACTICE
By the way, got stuck in the elevator.

Room Tip: Beachfront Only!!!!!
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  • Stayed February 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rowayton, Connecticut
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2012

My husband and I just returned from a five night stay at The Landings a Rock Resort in St. Lucia and it was fabulous. The property is centrally located near Rodney Bay which made getting to restaurants easy. The condos were beautiful deluxe accomodations with everything one could want in a vacation villa! I preordered my groceries and everything was in the refrigerator when we arrived. We ate at the restaurant twice during our stay which was delicious, fresh and beautifully served. We also attended the Tuesday night managers cocktail reception which was done beautifully--beyond what we expected.
The beach is beautiful as well. I loved being able to walk the long stretch in the mornings and also swimmming off the beach in the beautiful Carribean Sea.
I can't say enough of the staff. Everyone greeted us warmly and treated us extremely well.
All in all this is a place I will return to and highly recommend it to anyone wanting a relaxing vacation.

Room Tip: We got a harbour view condo which was lovely. We were in a condo closest to the pool which allowed f...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 18, 2012

The Landings would be our first choice of anywhere in the world, not only because of its luxuriant and extremely comfortable atmosphere but because the staff are every holiday-maker's dream. To say that they are warm, helpful and extremely kind would be an understatement; they can't do enough to please you and genuinely go out of their way to make your holiday memorable. Indeed, all the islanders are the same. They extend such a warm welcome to all visitors and they leave us with really special memories.

I can't add anything more to what Flying T-Rex has already said; we are obviously singing from the same hymn-sheet! T-Rex got a great deal and we are chasing his dream now but suffice to say that The Landings can offer you more than you could ever wish for. Try the lovely girls in the Spa; they are exceptional in what they do and have added that certain something to each of our vacations. From there, relax with a delightful fruit punch in the Beach Club and order a delicious lunch, carefully cooked by Chef Pat and served by gorgeous girls (and boys!) like Brenda, Tamar, Rosanna and Clayma. Relax a while before taking a leisurely boat trip with Milo, before returning to base to relax in a sumptuous apartment, maintained admirably by Rosetta and her colleagues. Sorry, I'm getting carried away here and sound like a travel agent....but I'm not, I just love staying at The Landings.

We look forward to sharing this luxury with you when you join us. I can assure you, you will not regret one single minute of it.

Room Tip: All rooms have excellent views. Some rooms have a hot tub, not all.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princeton, new jersey
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 12, 2012

This resort is very upscaled and immaculately maintained. I was resistant to a caribbean vacation but persuaded to go by my family members who outvoted me on the decision for a spring break getaway. We had previously gone to a resort in Punta Cana for this same time period and I was underwhelmed.

The resort was not crowded so if you are looking for conga lines and people bothering you for activities, try the Sandals down the beach. If you want a sophisticated and relaxed setting on a beautiful beach with great service, then I recommend that you choose the Landings for your vaction destination.

The Landings vacation was perfect. We had a two bedroom unit and it was spacious, beautifully appointed and very clean. It makes it so much more enjoyable when you are not always on top of each other or fighting for the shower during a beach vacation. Our unit had two decks, one with a hot tub that we made alot of use of, and it overlooked a pool on one side and the harbour on the other. I think that the harbour view was ideal and it is not really worth spending extra for the ocean view.

We stocked our fridge with breakfast and lunch items (if you are a picky shopper go to the JL supermarket on the left in Rodney Bay Mall and skip the Super GL) so we had those meals in our unit and went out for dinner. There were two full bathrooms in the unit and three tvs so after returning from a night out, we could all retreat to our own corners and watch the show of our choice and everything was available, as there were about 100 channels.

The beach is very easily accessible which makes this resort unique in St. Lucia. There were plenty of chairs and umbrellas and there are floats available to use in the water and complimentary sailboats and kayaks. There are three pools as well and there was never a fight for a chair or a towel. There was hardly anyone at the pools. The staff bends over backwards to make it nice for you and they are all so friendly. The grounds are beautiful and very lush and extremely well maintained. We also used the gym facility which was very nice and very clean as well.

It might have been the time of year, or the overall effect of the economy, but the place was sort of empty, not alot of kids and very few teenagers, most of the guests were older. Some staying there for months as they were owners of the condos.

One suggestion for a day trip, see Kieran who docks his boat in the marina and he will take you around the island by water and show you a great time. He is a go with the flow kind of guy and seems to really enjoy himself and is not about the money. We really enjoyed our day out with him, but as an aside, you can skip the land part of the tour in Soufriere as the volcano and the waterfall are not that big of a deal. Maybe do more snorkeling or fishing instead.

So to sum it up, if you are looking for a relaxing vacation in an upscale environment, this is the place.

Room Tip: Second floor harbour view with a jacuzzi, very private and great views
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas/Ft. Worth
Top Contributor
73 reviews 73 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed March 7, 2012

We were familiar with The Landings before we booked because we had seen the resort promoted on Jetsetter.com. We started out looking for something a little less expensive, but noticed that The Landings was running a great sale...so we booked a one-bedroom harbor view for $339/night for 5 nights. Great Decision!! The Landings is beautiful, elegant, and worth every penny. We were upgraded to a stunning two-bedroom harbor view that looked like something out of a magazine. Biggest surprise...the front entry door led to a huge outdoor balcony that overlooked the ocean. The Master bedroom, living room/dining room, and back balcony had great views of the harbor, which is beautiful too. (Picture lots of lush green/flowering landscaping set against a small fleet of yachts and sailboats bobbing around on the Caribbean water) Actually, calling the balcony a balcony is somewhat misleading. It was really more like a large outdoor living/dining room with a hot tub to boot. Some days we couldn't decide which balcony we wanted to sit on.

As beautiful as the rooms were, we thought that the people who work at The Landings are some of the friendliest, kindest, most helpful people we have ever seen at any resort anywhere. For that matter, we found the island to be the same way. Exceptional!

We ate at both The Beach Club and The Palms. The Beach Club food was good, (not excellent) but its setting (panoramic water views), resonable prices, and convenience made it a no-brainer for most meals. The service was very good by Caribbean standards, slowing somewhat when the place was busy. The Palms was excellent by any standard.

Favorite Things:

We booked our airport transporation both ways with Serenity Tours. They were not only a great value, but they were helpful, friendly, and patient (I ask a lot of questions) as well. We highly recommend them!! As a surprise for my wife, I splurged on a helicopter transfer for our arrival that was a spectacular "welcome to the island." Serenity charged $95 for a ground transfer for two people, or $305 for a helicopter for two people. The helicopter ride provided a beautiful end to a long travel day and a quicker (and much more exciting) start to our vacation...cutting well over an hour off the drive to the hotel. We took the ground transfer for our return and were driven in a van with only four captains chairs. The ride was almost two hours, so the space (and the complimentary rum punch and beer) made the ride much more enjoyable.

Upon several local recommendations, we went to Gros Inlet (a 15 minute beach walk or a 5 minute cab ride from The Landings) for the weekly Friday night street party and gorged ourselves on barbeque chicken and fish with the locals. It was the best (and cheapest) meal of our trip.

Waverunners on the beach at The Landings are extremely resonable. We paid $50 for a half hour and had a total blast exploring the bay, checking out the yachts, and looking at Pigeon Island up close.


The Landings was wonderful! It may be a little more expensive than other resorts, but there is tremendous value in what you are getting for the price. There is a $30/day resort fee which we found fairly standard, but no other surprises. At the hotel store, cokes were $1.50 and full size bottles of suntan lotion were $10. At any other place the prices would be twice that. We felt the same way about the restaurants.

Two enthusiatic thumbs up!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Northport, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 29, 2012

We booked The Landings with two other families on the recommendation of a friend. Photos of the resort are truly what it looks like. The accommodations are the best we have ever stayed in, compared to the other Caribbean islands we have visited. High end appliances, hot tubs on most verandas and beautiful furnishings and views. We had Carina and Wincia at the concierge desk arrange for dinner reservations for our party of 11 before we arrived. We had to tweak them a little to accommodate a restaurant that was recommended after we arrived and they handled the switches effortlessly. Best dinners out were at Big Chef Steakhouse (ask for Kendall as a waiter) and The Cliffs at Cap Maison Resort...other special meals were at The Buzz & La Terrasse (Claudia the owner is a doll). Breakfast and lunch at the Beach Grill were very tasty, service was a little slow at times but in paradise that's ok. Dinners at the Beach Club and The Palms were very nice. My brother and sister in law had sent a beautiful and delicious cake to out room for my birthday and the crew at the Palms was very accommodating in serving it to our friends as dessert after dinner. The beach is beautiful...clean, clear water and beach. Local guys rented us jet skis, we kayaked and enjoyed fruit from the fruit man. who pulled up to the beach daily. Some of our group took a hike up Pigeon Island and the pictures of the view are stunning. Waiters and waitresses the Beach Club were very nice, especially Brenda. Gertrude at the main desk is very sweet and accommodating. Fitness club was nice as well...just needs more lighter hand weights, stability balls and maybe a few Bender balls. The weights and equipment (other than the treadmills, gliders and bikers) were geared towards muscle building not toning. A couple of us used the spa and really liked it. Over all, we would definitely return to the Landings.

Room Tip: 600 and 700 buildings are perfect locations
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Landings St. Lucia

Address: Pigeon Island Causeway | Cap Estate, Gros Islet CP5984, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
#5 Romantic Hotel in Gros Islet
#7 Business Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Landings St. Lucia 4.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Landings is St. Lucia's premiere beach resort featuring one, two and three-bedroom all suite villas. Accomodations include full kitches, state-of-the-art amenities, private terraces and personal plunge pools. The resort offers, beachfront dining, a full array of water activities, 80-slip yacht harbor and Soleil Spa. Free Internet Beach Largest Suites north of St. Lucia ... more   less 
Reservation Options:
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Also Known As:
The Landings St. Lucia, a Rock Hotel Castries
The Landings St. Lucia Gros Islet

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