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“RELAXING & SOOTHING” 4 of 5 stars
Review of Palm Haven Hotel

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Palm Haven Hotel
3.0 of 5 Hotel   |   PO Box RB2742 | Rodney Bay, Gros Islet, St. Lucia   |  
Hotel amenities
Ranked #11 of 17 Hotels in Gros Islet
Castries, St. Lucia
1 review
“RELAXING & SOOTHING”
4 of 5 stars Reviewed November 9, 2013

My family and I had a quiet, relaxing and fun day. The room was exquiste and can be rated a 5 as it can be compared to a 5 star hotel room. Breakfast and lunch was tasty but complimentary drinks should be locally made. We had a great time by the pool but the sun spoil some of the fun. THE STAFF WAS FUNTASTIC, specially the chef for accommodating us due our tardiness.

ST.LUCIANS SUPPORT YOUR OWN VISIT PALM HAVEN
FOREIGNERS COME, ENJOY A SOOTHING STAY AT ONE OF THE BEST
PALM HAVEN!!!!

Room Tip: "Higher room have better view"
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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37 reviews from our community

Traveler rating
    13
    19
    1
    3
    1
See reviews for
6
10
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Roseau, Saint George, Dominica
1 review
4 of 5 stars Reviewed November 5, 2013

Not a bad experience, spent the time there with friends and had access to most of the necessities. Didn't each much from the hotel so I can't give an honest review on the food, hopefully during my next visit i will be able to give a full account of its services.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Antigua
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2013

This was a good stay although I was not keen on the food as breakfast had very few options. The property was very clean and well maintained and the staff were very friendly. I simply didn't like the fact that there were no beaches easily accessible by foot.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Dominica
1 review
4 of 5 stars Reviewed September 23, 2013

Very friendly and helpful staff. The rooms were clean and bed were very comfortable. Grounds were well-kept and the pool was fantastic. Fair and reasonable price for a pleasant comfortable and relaxing stay. Well worth it!!!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed September 16, 2013 via mobile

Ooooo my!!!! What a wonderful week I had in that fantastic hotel. The staff is welcoming and you feel at home and at ease very quickly. Easy to settle down . Near the marina and to a walking distance to supermarkets. If you don't like walking just grab a bus over the road. I enjoyed the food well cook and served. You can't be hungry after that.
The staff is for any questions and is very helpful.
Thanks a lot !!!!
I'll definitely coming back!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port of Spain, Trinidad
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2013

I had a comfortable though brief stay at this hotel in June 2013. The young staff at reception were ready to please and friendly. My room, which was on the 2nd floor was clean, neat and comfortable. As a business traveller though, I found the lighting in the room could have been more versatile, to suit the needs of people who need to do work in the room; it was more on the soft side, for those coming in to relax and unwind. Sufficeint creature comfort for me in the room: coffee! Not much of a view was gained from the room, but it was not terribly important for me. The gardens though small are well kept and the area seemed fairly quiet though it is on a main road. Check out went smoothly and staff I met then were also responsive and friendly. In short: For business traveller very comfortable, but just needs better lighting.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa, Canada
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 30, 2013

Let's start with the positives: the pool is adequate (if small) and the rooms are okay--- generally spacious and the air conditioning worked well (although avoid using the room safe--- they are all broken and sound huge alarms).

But generally, there are a lot of issues with this hotel, some of which are not under their control, and others that the hotel really should have under control. The location, for example, is pretty bad, but there is not much they can do about that. Be prepared to be very far from the beach.

However, in terms of things under their control and unacceptable standards of service, the restaurant is really a huge problem. The food is adequate at best (and get downstairs for breakfast VERY early, as food runs out), but more importantly, we would regularly wait 2 hours for a standard lunch or dinner order--- seriously. Two hours for soup. Or a hamburger from the freezer. The kitchen is a nightmare, and the management really needs to take control of the situation. Add on to this a staff that varies between disinterested, unhelpful or downright rude, and there is no way i would ever recommend this place based on the prices being charged.

As a final consideration, we were there for meetings, and the conference staff were also really challenging--- they are not used to dealing with large groups, or providing basic services in a timely way commensurate with the prices they were charging.

So, in short, give this place a pass. If you are going to travel all the way to lovely Saint Lucia, you can easily find a much better place to stay for the same money.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Haven Hotel

Address: PO Box RB2742 | Rodney Bay, Gros Islet, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 17 Hotels in Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Haven Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Palm Haven Hotel St. Lucia/Gros Islet

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