We stayed here on vacation for 2 weeks in september and left a little dissapointed to be honest . We spent a fair bit of time on TA before hand and where encouraged by the excellent reviews . I usually tend to ignore the bad reviews when the good ones far out weight them but I'll pay a little more attention next time . I guess our expectations are quite high , we usually opt for 5 star but we decided the reviews where so good on BGBR that we would give it a bash. I feel like I dont want to go into too much detail as we has a lenghty chat with the manager before we left and she was very apologetic although I'll try and summerise the bad points .
Communication - We where constantly left in the dark about meals/breakfast/charges .We had breakfast twice , on both occasions we where seated without a word said . We figured out where the buffet was eventually , breakfast itself was decent but expensive working out at £30 for myself and parnter . The second time we had breakfast the buffet was in a completly different format . We had a small buffet area in different location with cereal etc . I made my way to the small room where the hot buffet was previous time , only to find it closed , anyway I could go on and on about this but could get boring . I am used to someone offering us a menu and explaining what was available to us on that occasion but did not get informed in anyway which can be frustrating when you have just arrived at a resort. We come from scotland and have a strong accent , I'm not sure if this was a problem but it just felt like anytime I asked a question they would just smile and say "yes", in saying this I had no problems communicating with the manager .
Anyway , I would have liked to have felt a little more accomodated by the staff , but again Am I asking to much for a 4 star resort ?
Beach dudes - Real pain !
I was offered baskets , hats , coconuts , jewellery , paintings every day by the same people . In all honestly I dont think I had 20mins to relax without being interupted.
While sitting at the bar I felt a little sorry for one man making wire things. I offered him $30ec for his art and he asked for $50! , we eventually agreed on $30 . Dispite buying from him he continued to ask me everyday after that we met , if I would like to buy from him . I think he was so high he couldnt remember me .
I had a nasty run in with another trader who told us he was only there on sundays . He made "kiss" remarks to my partner , then asked me "what it had to do with me " . This lead to a heated shouting match between us . The man was carving stuff with a knife , we couldnt relax after that and left . The security was ever present on the beach and moved the traders along on many occasions , however this time they were no where to be seen.
I understand the beaches are public but the hotel should try harder to sort this issue , I am always polite but found myself more and more frustrated towards the end of our stay ...And no , I'm 25 with a busy schedule I dont want a time share , cant they take the hint first time ?
We found the restaurants around the hotel fantastic but very expensive . We have expensive tastes and I have no hesitation in paying top doller for top things but we found the average meal before drinks around £80-£90. I wouldnt mind paying this for a top restaurant in Glasgow or london but when your walking down dodgy lanes and side streets where you feel like you could get stabbed it doesnt quite add up to me .
So I guess we where a little dissapointed in St Lucia overall , Absolutely stunning place but just feels like they are constantly trying to rip off the tourist , dont even get me started on my £100 (which was half price) round of golf !!!! Course was in a real state .
Good points - The beds are incredibily confortable !
The accomodation was clean
Pool was fantastic
Beach area amazing (minus vendors)
Watersports are plenty .
BAd points aside we had a good time , I chartered a yacht for a few hours and proposed to my partner in the sunset before being dropped at the Coalpot restaurant which was amazing . This was the highlight of our stay .
I guess I was just wanting perfection on this vaccation and found myself a little dissapointed in some perhaps trivial things .
I would recommend BGBR , although I would say the reviews really do hype the place up a little too much for me , and led me to higher expectations which were not full filled .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.