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“Bay Gardens Beach is perfect!” 5 of 5 stars
Review of Bay Gardens Beach Resort

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Bay Gardens Beach Resort
4.0 of 5 Resort   |   Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia   |  
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Ranked #2 of 16 hotels in Gros Islet
Buffalo NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Bay Gardens Beach is perfect!”
5 of 5 stars Reviewed December 3, 2012

I have traveled with my family to St. Martin, Bequia and Jamaica and Bay Gardens Beach Hotel really surpassed our expectations. It was by far the best place we have ever stayed. The staff were absolutely wonderful: Olivia and everyone at the front desk, Beatrice at the Travel Desk was exceptional, everyone at the restaurant and the security officers at the beach--all of them were super nice, friendly, willing to help. If we had a small problem with the safe, for example, if we called the front desk, there would be someone at our door in minutes, sometimes so quickly I couldn't believe it! We were upgraded to a beachfront 1 BR (we traveled in early July 2012) which was perfect, quiet and great views. I think the pool area can be noisy because it overlooks the restaurant and there are sometimes dances and parties there. The beach is beautiful, you can walk directly into town (we did this numerous times a day sometimes!) to shop for food or to dine and St. Lucia is a fantastic, interesting island. One word of caution: we wanted to do the turtle watch on the beach but during 2012, the St. Lucia Conservancy (I think that's the group that organizes tours) wouldn't permit it--some individual drivers will take you there and stay with you overnight but the Conservancy cautions against it strongly--the roads have been washed out and they can't ensure your safety.
All in all: St. Lucia was perfect and Bay Gardens Beach even moreso!! Go and enjoy!

Room Tip: you might want to stay away fromthe pool area, could be noisy at night altho maybe it's soundpro...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, December 8, 2012
Thank you for your extremely kind words. We enjoy getting great feedback like yours; it helps our team members know they are doing a great job. Hopefully, you got a chance to try out Trios Restaurant for a truly memorable dining experience. If not, we highly recommend it on your second trip!
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827 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
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English first
Dunstable, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2012

Stayed her for two weeks for my brothers wedding. staff are friendly and helpful hotel pool is massive and in a good location. not too expensive either, we all had a bargin deal to be honest.

St lucia was amazing!!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, December 8, 2012
Congratulations again to your brother! Thank you for taking the time out to leave this review. We’re happy that you enjoyed our resort and the island.
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new york
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

My husband and I spent 8 days at this resort through our timeshare exchange. We have travelled throughout the Carribean and would place this among the best we have stayed at. Upon arrival we were given a ground floor unit which was just ok. We requested a move to a different unit which was honored as soon as one became available. We spent the remainder of our vacation in a beautiful 1 br suite with views of the ocean. The units are very nice-only suggestion would be to upgrade the pillows. The grounds and beach area are beautifully maintained. As on many of the islands, there are beach peddlers but here were kept under control by the security staff. Food at the restaurant was fine, happy hour good with fabulous sunsets. Very convenient to restaurants and nearby shopping. We would highly recommend the all day boat tour from Coco at the beach hut. We had a wonderful trip with Daniel as our captain.

What really makes this resort special are the staff. Everyone we encountered went out of their way to make us feel welcome. Management showed be very proud of the staff! We hope to return in the future.

As an FYI to member readers, we are actual guests writing this review!!!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, December 8, 2012
Thank you for leaving this great review. We’re very happy that you completely enjoyed your stay and we are truly very proud of all of our team members – they truly do go above and beyond to please our guests! We’ll be more than happy to welcome you back a second time around!
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Tuscaloosa, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2012

Had a wonderful time. Very close to the best restaurants in the area. The people working there were up-beat and ready to make your stay a pleasure. No need for a car to get around, the hotel bus can drop you in the nearby shopping areas or marina.
Right on the bay with ocean toys available. The kids loved the place as well.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, December 2, 2012
Thank you for staying with us. We truly do enjoy a prime location on the island. Our shuttle service operates between hotels, but the nearby shops are less than 5 mins away from the Bay Gardens Hotel. We hope to welcome you back in the future!
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Nerja, Spain
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2012

We chose this hotel based on the good reviews it received, and were not disappointed - it lived up to our expectations. The staff was friendly and efficient, the grounds were well-maintained. We had a free upgrade to a suite through Orbitz.com and were very pleased with it - it was spacious, very clean, well-equipped - comfortable king-size bed, well-furnished, 2 bathrooms, 2 TVs, the kitchen had everything you would need to make breakfast, lunch or dinner.

The pool area had both sun and shade, good furniture. Pool was a great temperature and had lots of space to swim. The beach out front had great swimming and provided a view of the comings and goings of all sizes of boats from the marina, as well as fantastic sunsets.

A long ride from the airport, but then a short walk to lots of good restaurants and bars, 2 good supermarkets, bank machines, the marina, the bus stop.

Room Tip: Choose a 2nd or 3rd floor room to get a good ocean breeze and to see the boats sailing out front.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2012

Great hotel, really enjoyed our time here. It's in a good location, very accessible to the bars and restaurants of Rodney Bay and right on the beach so it's easy to not only get out and about but to relax also. We took a pool view suite and loved the space it gave us. Having the kitchen made a big difference to our holiday, we could keep beers and snacks in the fridge and it meant we didn't have to eat out every meal. The restaurants on property are good, but the best thing for us was the variety available within walking distance. The staff here are all very friendly and the service was mostly efficient. The pool is great and the beach is lovely, although we did get hassled a fair bit to buy jewellery by the beach vendors so we tended to spend more time around the pool than by the ocean. Restful and value for money, would certainly recommend

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, November 27, 2012
Thank you for leaving this great review and for your kind recommendation. We’ve ensured that our suites’ kitchens are comparable to the ones at home to ensure absolute convenience for our guests.
We hope to welcome you back in the future.
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Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 22, 2012

We stayed at the Bay Gardens Beach resort from 23rd October after having read good reviews on Tripadvisor. We booked a package through Expedia & got a reasonably good deal due to travelling at end of rainy season.

We arrived at the hotel situated at the northern point of the island after a 1.5 hour drive from UVF airport. The transfer was arranged with realstluciatours via email prior to leaving the UK. They use different drivers from the island – affordable deal ($75 for 2 adults, 3 children) but also check out Smarty tours or Spencer Ambrose for transfers & trips as they are dedicated drivers for their own company so safer – both were helpful & communicated well by emails – contact them in advance of reaching there. The drive is a windy one & those suffering from travel sickness should be aware & ask the driver to go slower.

We were greeted at the hotel by Chloe & Penny; very cheerful ladies. They arranged for punch & non alcoholic drinks. The kids were shown the pool & beach by Penny & were intent on getting in there as soon as possible!

We had requested 2 interconnecting standard poolview rooms but these were not available & we were provided two rooms at ends of the block. This was due to the layout of the rooms in the blocks – interconnecting rooms would have only been possible with a suite adjacent to a standard room. Rooms are excellent & the suite would have been amazing. Our poolview room on the second floor also had views of the sea & the mountain & it was great to sit out on the balcony in the evening & hear the crashing of the waves.

The hotel itself is great; a tempting pool, pretty white sandy beach with great views & very friendly staff. We tried the breakfast buffet once & it was ok but we’ve had more range at other destinations we’ve been to. The Wednesday managers drinks & carribean dinner was a good way to meet other guests & watch the entertainment (fire breathers/limbo dancers) whilst enjoying dinner. We are vegetarian & friendly chef Peter made a wide range of dishes for us – just arrange with the restaurant prior. There was a good atmosphere during happy hour at the beach bar but service time was limited by one blender! No big deal to us but others noted this.

There are restaurants, two supermarkets & two malls in Rodney Bay, which is about 10-15 minute walk or you can take the hotel shuttle bus to the sister hotel. Price of food in supermarkets is comparable to the UK, but cheaper if you resort to local produce – enjoy the many locally grown exotic fruits. Also check out Elena’s ice cream parlour which is the turning before Dominoes & near Pizza Pizza and also another branch in one of the malls. We sampled the numerous traditional Italian ice cream varieties most evenings after a stroll. It is very safe to walk during the evenings in Rodney Bay & we found everyone to be friendly, so take some time & learn from the locals about the island, culture & history. Tobias & Cletus who have a stall on the beach – they served us fresh fruit & coconut water & were good to talk to as were Angela & Wilfred the security guards.

Although we took a slight risk travelling during rainy season, it had only rained for 5 minutes each on the first two days & was sunny for the rest of our stay. The locals stated that this is usually the case (short sharp bursts or at night), so we were happy to have got a good deal.

We did one excursion during the week through “lucianstyle” which is on route to Rodney Bay. It was called Tout Bagay which means everything. It included the following: Volcano, Mudbath, Morne Coubaril Plantation Tour & lunch, Pitons, Swimming under Toraille Waterfall, Snorkeling, Marigot Bay. This involved travelling by Catamaran to Soufriere & then transferring to minibuses for the above stops. Good option if you suffer from travel sickness by windy roads & it was a relaxing trip along the coast. The stops mentioned above were a little rushed. The hotel watersports centre offers a speedboat version of this tour allowing more time to enjoy the stops, but unfortunately there weren’t enough passengers to justify the trip on our selected dates.

Go ahead and book this hotel; the facilities, perfect climate & the excellent staff will make your stay a memorable one. I have dreams of someday living in St Lucia since visiting.

(P.S Penny, the kids still remember you!)

Room Tip: Pool or beach view on highest level - we were in rooms 508 & 512 which had views of pool, glimps...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review, November 27, 2012
Thank you for staying with us and taking the time out to leave this lovely review. You’ve left lots of great tips in there for other travellers. It’s great to see that you thoroughly enjoyed your stay with us! We’ll be sure to say hi to Penny and everyone else on your behalf. We’d love to have you become our neighbour on the island, or at least stay with us again!
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Additional Information about Bay Gardens Beach Resort

Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Hotel
Bay Gardens Beach Castries
Bay Gardens Beach Resort St Lucia
Bay Gardens Beach Resort St. Lucia/Gros Islet
Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Gros Islet
#2 Business Hotel in Gros Islet
#2 Top resorts Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#2 On the Beach Hotel in Gros Islet
#4 Family Hotel in Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Official Description (provided by the hotel):
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 
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