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Bay Gardens Beach Resort: Traveler Reviews

4.0 of 5
Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
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Bay Gardens Beach Resort
Ranked #2 of 16 hotels in Gros Islet
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611 reviews from our community

Traveler rating
    374
    187
    32
    10
    8
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Families
154
 
Couples
339
 
Solo
18
 
Business
18
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great hotel”
4 of 5 stars Reviewed November 25, 2012

Great hotel, really enjoyed our time here. It's in a good location, very accessible to the bars and restaurants of Rodney Bay and right on the beach so it's easy to not only get out and about but to relax also. We took a pool view suite and loved the space it gave us. Having the kitchen made a big difference to our holiday, we could keep beers and snacks in the fridge and it meant we didn't have to eat out every meal. The restaurants on property are good, but the best thing for us was the variety available within walking distance. The staff here are all very friendly and the service was mostly efficient. The pool is great and the beach is lovely, although we did get hassled a fair bit to buy jewellery by the beach vendors so we tended to spend more time around the pool than by the ocean. Restful and value for money, would certainly recommend

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Deborah M about Bay Gardens Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review
November 27, 2012
Thank you for leaving this great review and for your kind recommendation. We’ve ensured that our suites’ kitchens are comparable to the ones at home to ensure absolute convenience for our guests.
We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“First time in St Lucia, glad we chose this hotel”
5 of 5 stars Reviewed November 22, 2012

We stayed at the Bay Gardens Beach resort from 23rd October after having read good reviews on Tripadvisor. We booked a package through Expedia & got a reasonably good deal due to travelling at end of rainy season.

We arrived at the hotel situated at the northern point of the island after a 1.5 hour drive from UVF airport. The transfer was arranged with realstluciatours via email prior to leaving the UK. They use different drivers from the island – affordable deal ($75 for 2 adults, 3 children) but also check out Smarty tours or Spencer Ambrose for transfers & trips as they are dedicated drivers for their own company so safer – both were helpful & communicated well by emails – contact them in advance of reaching there. The drive is a windy one & those suffering from travel sickness should be aware & ask the driver to go slower.

We were greeted at the hotel by Chloe & Penny; very cheerful ladies. They arranged for punch & non alcoholic drinks. The kids were shown the pool & beach by Penny & were intent on getting in there as soon as possible!

We had requested 2 interconnecting standard poolview rooms but these were not available & we were provided two rooms at ends of the block. This was due to the layout of the rooms in the blocks – interconnecting rooms would have only been possible with a suite adjacent to a standard room. Rooms are excellent & the suite would have been amazing. Our poolview room on the second floor also had views of the sea & the mountain & it was great to sit out on the balcony in the evening & hear the crashing of the waves.

The hotel itself is great; a tempting pool, pretty white sandy beach with great views & very friendly staff. We tried the breakfast buffet once & it was ok but we’ve had more range at other destinations we’ve been to. The Wednesday managers drinks & carribean dinner was a good way to meet other guests & watch the entertainment (fire breathers/limbo dancers) whilst enjoying dinner. We are vegetarian & friendly chef Peter made a wide range of dishes for us – just arrange with the restaurant prior. There was a good atmosphere during happy hour at the beach bar but service time was limited by one blender! No big deal to us but others noted this.

There are restaurants, two supermarkets & two malls in Rodney Bay, which is about 10-15 minute walk or you can take the hotel shuttle bus to the sister hotel. Price of food in supermarkets is comparable to the UK, but cheaper if you resort to local produce – enjoy the many locally grown exotic fruits. Also check out Elena’s ice cream parlour which is the turning before Dominoes & near Pizza Pizza and also another branch in one of the malls. We sampled the numerous traditional Italian ice cream varieties most evenings after a stroll. It is very safe to walk during the evenings in Rodney Bay & we found everyone to be friendly, so take some time & learn from the locals about the island, culture & history. Tobias & Cletus who have a stall on the beach – they served us fresh fruit & coconut water & were good to talk to as were Angela & Wilfred the security guards.

Although we took a slight risk travelling during rainy season, it had only rained for 5 minutes each on the first two days & was sunny for the rest of our stay. The locals stated that this is usually the case (short sharp bursts or at night), so we were happy to have got a good deal.

We did one excursion during the week through “lucianstyle” which is on route to Rodney Bay. It was called Tout Bagay which means everything. It included the following: Volcano, Mudbath, Morne Coubaril Plantation Tour & lunch, Pitons, Swimming under Toraille Waterfall, Snorkeling, Marigot Bay. This involved travelling by Catamaran to Soufriere & then transferring to minibuses for the above stops. Good option if you suffer from travel sickness by windy roads & it was a relaxing trip along the coast. The stops mentioned above were a little rushed. The hotel watersports centre offers a speedboat version of this tour allowing more time to enjoy the stops, but unfortunately there weren’t enough passengers to justify the trip on our selected dates.

Go ahead and book this hotel; the facilities, perfect climate & the excellent staff will make your stay a memorable one. I have dreams of someday living in St Lucia since visiting.

(P.S Penny, the kids still remember you!)

Room Tip: Pool or beach view on highest level - we were in rooms 508 & 512 which had views of pool, glimps...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask nev874 about Bay Gardens Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review
November 27, 2012
Thank you for staying with us and taking the time out to leave this lovely review. You’ve left lots of great tips in there for other travellers. It’s great to see that you thoroughly enjoyed your stay with us! We’ll be sure to say hi to Penny and everyone else on your behalf. We’d love to have you become our neighbour on the island, or at least stay with us again!
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Birthday Celebration”
4 of 5 stars Reviewed November 19, 2012

We didn't tell them before we got there that it was my birthday but by the time we when to eat they had a bottle of champagne setting in the living room! Our suit over looked the pool with an ocean view! Every evening we watched the sun set from our balcony which was spectacular! The service is the best in the Caribbean! The staff was so friendly and we enjoyed getting to know some of the local people. The entertainment was nice. The beach was never crowded by cruise people and was very private which I loved! Waters sports was great and can't wait to go back and take a day boat trip! The best place for romance! I really hate to say too much because I would like to keep it a secret just to myself! :D

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ruth W about Bay Gardens Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review
November 23, 2012
We’d love for you to share the secret! Thank you for staying with us and leaving this great review. We’re happy that your stay was such a great one and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmhurst, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“20 year Wedding Anniversary”
4 of 5 stars Reviewed November 11, 2012

Great location to experience St. Lucia. Staff is very helpful and friendly. We stayed for a week and went on 4 excursions that were arranged by the hotel. Food was OK and service was slow for the amount of people staying at the hotel.

Room Tip: Select a room on a higher floor for the ocean views
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Walter S for Gros Islet
Ask Walter S about Bay Gardens Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review
November 13, 2012
Thank you for staying with us. We’ve taken note of your feedback on our service and we will continue to work on improving our efficiency in service delivery.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Nice start to our honeymoon”
4 of 5 stars Reviewed November 8, 2012

My wife and I stayed at Bay Gardens Beach Resort for 3 nights at the end of October 2012 for the start of our honeymoon prior to moving down to Jalousie Plantation (also reviewed). Upon arrival we were given a refreshing rum punch and were given a quick orientation. We stayed in a 3rd floor end unit beachfront room, which while basic, was spacious and clean and provided us with lovely unobstructed views of Reduit Beach. The only issue with the room itself was a slightly leakly AC unit that would leave a little puddle on the floor near the closet. This didn't really bother us much though. Slightly bothersome though, was that all rooms were bulilt to be cojoined, so the interior doors to rooms next store serve to easily allow noise to travel into your room. Breakfast, which we had included as part of a Fall promotion, was buffet style and was adequate for us, though nothing special. For dinner, its easy to walk a few blocks off property to a good selection of Rodney Bay restaurants, or down the beach to Spinnakers. The beach itself is very pretty, well maintained and is long for St. Lucia. The pool area seemed nice but we hardly spent any time there since we were mostly on the beach. Most employees we encountered were very friendly and always greeted us with a smile. Overall, we enjoyed our stay and were happy to kick-off our honeymoon here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
Ask kevinjm88 about Bay Gardens Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this review
November 13, 2012
Congratulations again on your wedding! It pleases us that you thoroughly enjoyed your stay. On rare occasions, condensation occurs due to temperature changes and this leads to the sort of leak you mentioned. Hopefully, you reported it so that our capable Maintenance team got a chance to fix the issue for you. In future, I’d like to recommend our very own Trios restaurant – one of the best dining options in Rodney Bay.
We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Gardens Beach Resort

Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Hotel
Bay Gardens Beach Castries
Bay Gardens Beach Resort St Lucia
Bay Gardens Beach Resort St. Lucia/Gros Islet
Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Gros Islet
#2 Luxury Hotels in Gros Islet
#2 Family Hotels in Gros Islet
#2 Top resorts Hotels in Gros Islet
#4 Romantic Hotels in Gros Islet
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 
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