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“Value vacation” 4 of 5 stars
Review of St. James's Club Morgan Bay

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St. James's Club Morgan Bay
3.5 of 5 Resort (All-Inclusive)   |   Choc Bay | St. Lucia, Gros Islet, St. Lucia (Formerly Morgan Bay Beach Resort)   |  
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Ranked #6 of 16 hotels in Gros Islet
Southampton, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
275 helpful votes 275 helpful votes
“Value vacation”
4 of 5 stars Reviewed February 10, 2013

My husband and I really just wanted a week of R&R so we took a direct flight to St. Lucia. It took us about 90 minutes to get to the resort but Christopher's taxi service made it very pleasurable. At check in we were seated on the side, filled out our paperwork ,given a rum punch and then headed off to our room in the 900 building. Room was nice with a great view but quite a physical workout to go down the hill for meals and entertainment. We missed having a clock radio.
A small pool and Tommy's bar is not far from the spa and buildings 900-1200. Meals were fine! I didn't expect gourmet but got good decent food and very good deserts. A nice variety was always available. For some, I think the serving size in the full serve restaurants might be too small but for us it was fine. The staff were some of the nicest I have met and service was very good. My vacation was exactly what I expected.

Room Tip: If older and not in good shape pick rooms away from the hillside.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (900)
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English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 10, 2013 via mobile

My fiancée and I had a wonderful stay at Morgan Bay in November 2012 - where we were celebrating my 40th birthday. The resort was clean and well presented, the staff were incredibly friendly and the restaurants and bars are highly recommended!

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2013

I have just arived back from a fabulous holiday with one of my friends and felt the urge to write a review as we had such an amazing time. The reason that we booked this holiday was to unwind and relax. The staff at the hotel could not have been more helpful. The pool and beach areas were immaculate. The restaurants had a good variety of food and there was always a good choice of foods to eat. You have to make reservations for Bamboo Restaurant and the Pier - we found that when we ate at these restarurants we were slightly more realxed as it was waiter service and the food was exceptional, the lobster at the pier was amazing even though there was an additional cost. You can pay in either EC or US $ as everywhere that you go will price things in both currencies.We had a few treatments at teh spa and they were very good too and they do provide some package deals. We had several highlights of the holiday, but one stands out the most and that was a trip that we booked through Joy's cruises. Joy is based on the beach and has been providing the service for over 10 years. We went to the Sulphur springs, mud baths, waterfalls and various sights along the way, all via speedboat - it was such an amazing experience and it was cheaper and from other conversations that we had, much better than the trip that you can book at reception. We ventured out one afternoon and found an amazing little bar that has recently been opened in Rodeny Bay called The Hairy Clam - the owners (Darwin and Brad) made us feel very welcome and safe and there is a taxi rank just outside the bar so that you can easily get back to the hotel when you are ready. One of our hotel guests who was travelling alone changed hotels during her stay and she feels safe enough to venture to the bar on her own. We didn't want to come home.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2013 via mobile

My husband and I travelled here to celebrate our 25th anniversary and had an incredible time! We can't wait to go back! We had a lovely room with a beautiful view. The restaurants and bars were terrific. The weather, the island and the beach were all wonderful! The staff were very friendly and helpful. We would recommend this resort to families of all ages!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2013

We stayed at Morgan Bay from January 28th to February 4th 2013, travelled with Air Canada Vacations, once we arrived at the airport, process was pretty quick to get to the bus and to get organized thanks to the rep Sherma (amazing). It took 1.5 hours to get to the hotel from the airport, roads are pretty crazy, but still safe. we took a little break at this lookout point on the Atlantic Ocean side, wonderful views, there is a little bar if your're thirsty or hungry. Once arrived at the hotel, the check-in process was really quick for us, you fill out a form, sign and they hand you your keys. The golf carts take you and your luggage to your room pretty quick.

We had paid for a deluxe gardenview room with 2 double beds, but got surprised with a one bedroom ocean view suite in the 1200 building. Amazing views, beautifly renovated and comfortable.

Spent lots of time at the pool where Tommy's Rum Bar is. Its calmer and you get perfect views of the sunsets. Loved Theresa who worked at that bar a few days that week.

Food was great, Plus Tree BBQ has the best burgers and pizza. amazing for lunch. We went to Bamboo 4 times for dinner while we were there. Definetly our favorite.

Beach is a bit small but still walkable and swimable. We decided to go visit Rodney Bay for 1USD$ on the mini bus and visited Reduit Beach which is absolutely stunning!! One of the best beaches on the island.

We did the full day catamaran trip to Soufriere where we visited Sulphur Springs volcano, diamond water falls and a plantation (can't remember the name) on the way back we visited Marigot Bay . all for $110 USD. well worth it.

Nightly entertainement could use a bit of improving but was ok overall.

All of this to say I was pretty worried reading the old reviews, since I booked last October. But overall had one of the best holidays of my life. I would definetly recommend this resort to others.

I would go back in a heart beat.

Staff very friendly and helpful. They always say Hello no matter how rushed they are.

Room Tip: Block 1200 has AMAZING views of the sunsets, beach & moutains. Around 5-6 PM you see the cruise...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 7, 2013

My husband and I stayed at St. James Morgan Bay from Jan 21 to Jan 28. Our whole goal was to have a relaxing vacation somewhere sunny that had good food, water sports, nice rooms and a beach – at a reasonable price. We got all of that at this resort and we wouldn’t hesitate to go back.

Location
The resort is about an hour from the main airport but this gave us a wonderful opportunity to see the island. For us, this was not a drawback. It is also very close to Castries and we were able to take the bus there for a mere $1 USD each. The buses are mini vans and are very clean and comfortable. The process of taking the bus was also very easy – if you are unsure, speak to customer service at the resort and they will explain where to catch the bus etc. Much cheaper than taxis!

Resort
The resort is small and has a boutique type feel. Since it is gated and doesn’t share a beach with other resorts, there are no AI wristbands. This was a bonus for us on our last day because we could still get drinks and food after we had checked out. The resort grounds, including the beach and pool area, are kept immaculate 24/7.

Rooms
We had paid for an ocean view room and requested block 500 but when we arrived we found out that we had been upgraded to a 1 bedroom suite in block 1100. At first, we thought this wasn’t really an upgrade because it meant having to walk up the hill to our room. We couldn’t have been more wrong. First, the “hill” is just a slight grade and really not a big deal for most people. It is still very close to the action (maybe a 2 or 3 minute walk). For anyone with mobility issues, the resort has golf carts that the staff will use to shuttle people. Our suite itself was gorgeous - beautifully renovated with a huge balcony with the most amazing views of the island and the ocean. Very comfortable bed. For us, it was definitely an upgrade from block 500 (friends of ours were staying in block 500 so we got to see these rooms too). FYI, the plugs for 110V and 220V are both available in the rooms.

Food
The food was great at every restaurant, including the buffet. There was always a lot of variety in the buffet and all meals we had there were really good. Especially good were the omelettes for breakfast (they do any made-to-order eggs). The specialty restaurants were excellent and had rotating menus during the week. Reservations can only be done 3 days ahead but getting a reservation wasn’t difficult (just be at the dinner reservation desk in the lobby around 9:00am in the morning).

Service/Staff
The staff was warm and friendly. I am not sure why people have commented on them being rude. It may just be a case of you get what you give. We were always smiling and being polite (you know, normal kind behaviour) and that is all we got in return. The service, of course, is at your regular Caribbean pace but, really, what is the rush? You are on vacation!

Room Tip: Choose an ocean view room on the highest floor possible to get the best views. You will not be disa...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freshwater, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 7, 2013

We have just returned from the re-named St James Club, Morgan Bay (3/2/13).
This was our first visit to the West Indies and the aptly named island of St Lucia, Helen of the West Indies (ask your rep on arrival!)
We were located at one of the highest points of the resort in the block 1200 onwards.
From our window we had a full view of the resort and the bay over to Castries.
This is a lovely resort and the staff are wonderful, helpful and friendly.
The hotel was full but there were still plenty of empty sunbeds around the main pool and beach area, although the hotel could do with a few more umberllas because the sun, when hot, does burn as I found out to my pains.
There are several bars, 2 around the main pool and 1 next to the Plum Tree restaurant, ideal for kids.
There are 3 Al a cart restaurants where pre booking is needed and the main Palm restaurant which is Buffet and has a really good selection of food, especially for veggies.
The ony gripe I would have is the service in the Palm Restaurant. I know its Buffet, but you are seated by the staff on arrival, who will then take your drinks order. on several occasions the drinks did not appear. There needs to be a little more order in the Palms as the staff, although very very friendly, are a little too laid back.

Castries is the nearest town and is quite safe if you stay in the main market/shopping area. Dont stray. The locals are happy to talk and are not pushy. The taxi drivers will tell you where it is safe to wander.
Saturday morning is a must, to visit the colourful food and craft market. Also, Friday night is street party night in Castries. Although we did't go, others did and loved it.

If you get the chance, opt for a taxi from the airport to the resort as it is a 1 1/2hrs transfer through the countryside and rainforest and is better than the minibus supplied. If you have a bit more to spend, you can get a helicopter to the resort.
This is a wonderful island. Go and enjoy it

Room Tip: all rooms are sea facing but the higher numbered rooms are the newest
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. James's Club Morgan Bay

Address: Choc Bay | St. Lucia, Gros Islet, St. Lucia (Formerly Morgan Bay Beach Resort)
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gros Islet
#5 Family Hotel in Gros Islet
#5 Spa Hotel in Gros Islet
#5 On the Beach Hotel in Gros Islet
#6 Top resorts Hotel in Gros Islet
#6 Romantic Hotel in Gros Islet
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — St. James's Club Morgan Bay 3.5*
Official Description (provided by the hotel):
Escape from reality at the four-star St. James's Club Morgan Bay, St. Lucia. A fun, relaxing, and casually elegant Caribbean beach resort. Famous for its friendly staff, amazing tropical gardens, and great service. St. James's Club Morgan Bay is an excellent choice for couples, families, weddings, honeymoons, family reunions, and more. This resort has 345 rooms in total for its Caribbean vacationers. Guests can relax and enjoy terrific garden view, beachfront, and ocean view suite accommodations. ... more   less 
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Also Known As:
Morgan Bay Beach Hotel Gros Islet
Almond Morgan Bay Beach Hotel
Almond Morgan Bay St Lucia
Almond Bay St Lucia
St. James's Club Morgan Bay St. Lucia/Gros Islet

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