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“Thank you Coco Palm” 5 of 5 stars
Review of Coco Palm Resort

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Coco Palm Resort
3.5 of 5 Resort   |   Rodney Bay Village, Gros Islet, St. Lucia   |  
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Ranked #5 of 17 Hotels in Gros Islet
Port of Spain, Trinidad
1 review
2 helpful votes 2 helpful votes
“Thank you Coco Palm”
5 of 5 stars Reviewed June 19, 2014

It was one of the most enjoyable time I had. Really good service, good people, clean rooms. Must go back to experience some of their tours. Had a great time. I did the all inclusive package and I did not have any hidden cost, and I was fully satisfied with the meals and drinks offered.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review, June 23, 2014
Thank you for your glowing review which we know will help others in their search for the ideal hotel.

We are delighted to hear you enjoyed your stay and the All Inclusive offer. We have some fantastic specials for the summer with free night and big savings which we hope you and those looking to travel to Saint Lucia will consider taking us up on. Our tours are always being upgraded to offer you a tailor made experience so we hope to help you plan one on your next visit.

Sincerely,
Coco Management & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,010 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
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English first
Port of Spain, Trinidad
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

The first thing that strikes you when arriving at Coco Palm Resort is that it is perfectly placed in Rodney Bay Village. Everything from restaurants, shopping, supermarkets, bars are in walking distance. We were warmly greeted and the staff was genuinely friendly, I totally loved that. The compound was well kept and the pool was always clean and was a nice size so you don't have to be swimming over each other.

The beach is a bit of a walk honestly but on a nice sunny day its fine and there a bars and restaurants along the way where you can stop and enjoy a quick drink.

The breakfast included was more than sufficient and had allot of choices, including fruits. The bar service was on point as well, we had some fantastic drinks by the bar. We stayed in a suite and it was worth it, fantastic view, balcony, separate bedroom, I miss it as I write this lol.

Coco Palm is a great boutique hotel and I have no problem recommending to other travelers. It will be difficult to go back to St. Lucia and not stay there.

Thank you Coco Palm, you have a new fan.

Room Tip: Choose the suite, room 402 on the 4th Floor great view.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review, June 19, 2014
Thank you for your glowing review following your stay at Coco Resorts. We are pleased to hear you delivered on our warm hospitality and service. We will share your kind compliments with our team including Front Office, Maintenance, Housekeeping and our F&B team as we know just how important this is to our valued guests.

We hope others will have confidence in booking us and we hope to welcome you back to our Returnee Guests family.

Sincerely
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LONDON
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 13, 2014

We spent a week at this resort.
IT WAS GREAT. we stayed on the second floor and apart from being woken up by a drunken resident one night,this was one of the best breaks I have had .
Big love goes out to Glen,Daniel, Shady,Esther,Swarna,Curline,Curtis the Chef,and the little cat that showed up for lunch and dinner.and the food was gorgeous

I hope that the management appreciate that they have dedicated personnel,who really provide a first rate service to the clientele.As someone who has experienced a wonderful time, I will recommend this establishment .
I nearly forgot our wonderful Nicolaxx
See u againx
Cheryl and Roy

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 10, 2014

I stayed at this hotel whilst visiting on business looking for a relaxing place rather than a business hotel, not that there are many business hotels on St Lucia.Its good for a value stay on holiday as it has large pool, close easy relaxed bar and restaurant.
It s very good value for money and close to the Rodney bay bars restaurants and sights.

Only problem is if you want to charge meals or drinks to your room you have to "register" your credit card at the office!!!! This is crazy as every other hotel takes your card details upon check in as registering for all services offered at the hotel.

I take this as offensive and management need to get up to international practise.

Room Tip: I take the garden rooms opposite side to the pool for quietness
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review, June 13, 2014
Thank you for your kind review on your recent visit. We are happy to hear you enjoyed your visit and appreciate our hotel and the value for money which we take pride in offering value.

In regard to the registration of your credit card in order to charge to your room you are correct, anywhere in the world one is asked for a cc upon check in. However, as some guests are on a 'package' and thus assume they have paid for everything via their travel provider they are not obligated to give their cc. Should they wish to unlock their phone or make charges against their room from the restaurant as you did, then we require your card details to be held on file. We would be happy to implement these international standards of operation and will certainly consider implementing. Am sorry you felt this let our 'services' be considered subpar.

Thanking you for your views.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

This hotel has an excellent location close to the mall, grocery stores, and the beach. The walk to the beach is a nice leisurely five minute walk but you can cut the time and go through a hotel on the left to get there faster. The staff at the hotel are extremely nice and very accommodating. We enjoyed Swawna's smile and how knowledgeable she was about the area. If you need a good stiff drink Ash is there for you too! The grounds are well maintained and the rooms are comfortable. Make sure you reserve a spot with Kurt to go on an island tour. Attend the Thursday and Saturday night live band around the pool and work those hips before you head back to your room. We enjoyed our stay at the hotel and will be back.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

My bff and my birthday experience it was the best from front desk service to house keeping to the restaurant can't complain first time visiting St Lucia and not a regret. I would recommend that anyone stay here missing you guys already ........only when you visit this resort you would be like Bondous!!!!!! Thats a st lucia expression for "oh my god/gosh" @coco palm resort love you lol

Stayed June 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014

I returned to the Coco Palm because I had such a great time here in 2010. This time the experience was even better. The staff here are so professional and friendly all the time. I can't single any one person out as so many were exceptional. I love the location, within 5 minutes walk to Reduit Beach and the shopping mall.

The style is more of a boutique hotel with well furnished rooms. I stayed in a pool view room on the 3rd floor. Great bathroom and view. Always cleaned to a very high standard. Bed and pillows were great.

The food from the restaurant was always good and they have opened a new small restaurant called "Creole" I think. The food here was amazing, one of the best snapper dishes I have ever eaten.

This hotel is perfect for those who prefer a more authentic vacation. The smaller atmosphere seems more conducive to meeting new people. It was really nice to sit by the bar in the evening and just chat to the different guests. I will be return

Room Tip: The Kreole Rooms are noisier so if noise is an important consideration choose a room in the main bui...
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  • Stayed May 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Palm Resort

Address: Rodney Bay Village, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 Romantic Hotel in Gros Islet
#5 Business Hotel in Gros Islet
#5 Family Hotel in Gros Islet
#5 Top resorts Hotel in Gros Islet
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Coco Palm Resort 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Coco Palm in St. Lucia, an Award-Winning Boutique Hotel with classic Caribbean French Creole décor and modern amenities offers value without compromise.From the moment you arrive you’ll be impressed by our level of personal service and warm hospitality by our Saint Lucian owned and managed Team. Equally impressive are our stylish rooms and suites, and the authentic creole and international cuisine at KoKo Cabana Caribbean Bistro with Trinidadian Chef Richardson's specialty dishes along with newly introduced All Inclusive plan. Coco Beauty Clinic, gym and complimentary Wi-Fi along with being centrally located in the heart of Rodney Bay Village, just steps from the white sand Reduit Beach, shops, bars and casino, have made Coco Palm the preferred choice for business or pleasure and creating a strong repeat guest of Coco Club family and friends. ... more   less 
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Also Known As:
Coco Palm Hotel Gros Islet
Hotel Coco Palm
Coco Palm St Lucia
Coco Palm Resort St. Lucia/Gros Islet

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