Rooms were a decent size, bed and pillows comfortable and that was the upside.
Downside - noise from corridor and adjacent rooms (no sound proofing), sweeping floors at 6.30am on a Sunday morning.!!, noisy air-conditioning, a phone that cut out on day one and that took three days to get replaced (and that was only because I waited in reception for a replacement).
Restaurant, being told I'd given the wrong room number when I went to leave even though I had clearly stated my room which included breakfast.
Had the same evening meal twice, first time was glazed but without pepper sauce and came with one of the sides stated, second time no glaze drowning in pepper sauce and no sides at all.
Have stayed here before and on those occasions it was a really nice place so rather concerned that standards have slipped so much - location wise it is excellent for both business and holiday but when you are there on business you have different expectations and that is where it fell short.
- Also Known As:
- Coco Palm Hotel Gros Islet
- Coco Palm Hotel
- Hotel Coco Palm
- Coco Palm St Lucia
- Coco Palm Resort St. Lucia/Gros Islet
- Official Description (provided by the hotel):
- Coco Palm in St. Lucia, an Award-Winning Boutique Hotel with classic Caribbean French Creole décor and modern amenities offers value without compromise.From the moment you arrive you’ll be impressed by our level of personal service and warm hospitality by our Saint Lucian owned and managed Team. Equally impressive are our stylish rooms and suites, and the authentic creole and international cuisine at KoKo Cabana Caribbean Bistro with Trinidadian Chef Richardson's specialty dishes along with newly introduced All Inclusive plan. Coco Beauty Clinic, gym and complimentary Wi-Fi along with being centrally located in the heart of Rodney Bay Village, just steps from the white sand Reduit Beach, shops, bars and casino, have made Coco Palm the preferred choice for business or pleasure and creating a strong repeat guest of Coco Club family and friends. ... more less
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