My partner and I stayed at Coco Palm between 7-21 Feb 2008. There are plenty of points and praise to make and a couple of niggles, but mainly a fantastic experinece of hotel accomodation in Rodney Bay.
The hotel offers a number of “Customise Your Stay” (see website) options to enhance your holiday. We chose to book an executive transfer from the list of options available, to take us the the hotel. Our air conditoned BMW was on time, with cold towels and water and a very friendly driver who drove well. Thumbs up.
At the hotel it was fairly late night when we arrived but check in was painless and we were shown up to our room and shown round it quickly. I was very impressed with our pool view suite on the top floor and its furnishings and cleanliness. I was shown how to use the gourmet tea&coffee maker (yum)and we were left
in peace.
We had a problem getting our room safe to work but someone was sent up to resolve this within 3 minutes and they fixed it promptly!
The room had good facilities, like separate air-con in both areas, two bathrooms;one including roll top bath and both with showers, haridryer that was very good, coffee maker, DVD TV, fridge, iron and board, balcony area and lots of storage. Room service was always available but we never used it.
I knew St Lucia used the same power sockets as us in GB but the dual voltage in the room was handy for Americans as they could find sockets to plug theit things in too.
Our room was always kept as clean by the maid and things replaced when needed. All areas of the hotel are kept clean in fact. The nightly turn-down service was a nice touch aswell.
By way of other bits and bobs, the hotel provided laundry service and could set up treatments from their Spa for you and meals/special decoration in your room if needed. Beach towels were provided by a card and trips were offered by the hotel at resonable prices and were easy to book, with knowledgeable staff. There were guidebooks and tourist info left in your room if you needed any more ideas of where to go and what to do.
The hotel was approximately2-300 yds from the beach, but this was not a problem –you can cut down a snicket (which is fine) go through a Rex hotel or access it from walking up to Spinnakers Beach bar.
The hotel pool was lovely in size and quality, if not a little cold to get in. The hotel pool view ground floor has swim up rooms further round the corner, but they are in the shade most of the day fromthe sun’s position. The area of pool near these under a bridge was far quiter though and I tended to lounge more over that way. Wherever you swim in the pool it is no deeper than 4ft so no problems for the kids and easy to use. Itw as cleaned every night too. It was never a hassle to get a lounger at any time of day –no one needed to go out early and reserve them which was fantastic!
Grounds are lovely and well kept –you will see all sorts of lizard/gheckos and birds including the gorgeous little hummingbirds right from your lounger. You can use Coco Kreole for pool and facilities too but this is on a much smaller scale so didnt bother. As previously mentioned there is a resonably priced spa, but didnt use.
Cant comment on breakfasts in Ti Banane Restaurant, as we preferred bananas from the shops, but we ate here twice in the two weeks on a night and it was very good though going up and the price scale compared to other eateries nearby.
You will be glad not to have gone to an AI resort because there are so many places to eat, even in walking distance, all of reasonable price and of course some more expensive like The Edge (unless you like gourmet food with gourmet portions and want to grab a meal on your way home afterwards, give this a miss) We enjoyed the thai 100yds to the right of the hotel ;Ku De Ta and its gardens the most and ate here 4 times. Food at lunchtime is very reasonable at Coco Palm and was normally only £4-5 each per meal. Piton or Heineken beer was XCD 5.50 or $2 so about a pound each.
Happy hour was 5-6pm every day where, with the exception of the special cocktail on the board, everything was BOGOF. This meant your beer that was already only about £1 a glass was now 50p -Happy Days.
We didnt sit and watch the entertainment unless we happened to be going for a drink before meal , because this is not our thing, but it seemed to be very good and people we knew in the hotel told us they had been impressed with it. Stay at the hotel for lunch on Sundays for the BBQ and a steel pan band playing –they are great and I could’ve listened to them all fortnight.
Most staff were friendly and helpful, though a few around the restaurant and bar area seemed fed up, but most tret you like a friend once you were a familiar face and that was a good feeling. It was nice to watch the lunar eclipse with Kirma and Marvin, the new guy at the bar.
Watch out for the staff I just mentioned and also smiley Patricia, Demetrius, Neila and Ash –they were a joy to be around.
My only gripes were the following: The hotel pool rooms could do with double glazing because the bars and nightclubs on the street opposite dont stop until 3am Fri and Saturday and if you are a light sleeper (or dont like Soulja Boy and various other hip hop hits) you have no chance of dropping off really. The rest of the time entertainment doesnt really bother you and it doesnt go on too late. The other thing was when it rains (normally night or early morning around breakfast) it comes in through the door so you have to go get towels to stop it running along the floor! The final thing really, which isnt so much a gripe, was it would have been nice to have had another area to sit and drink in other than the bar, but we did buy beers for our room and I suppose you could have sat in the lobby area but there is only reception here.
I wont spend much time about the flight etc as this is about the hotel, but booking both flight and hotel through Virgin we had no problems and I’d definately say the few hundered pounds you pay each to upgrade your flight to Premium Econonomy is well worth the extra money. (You have separate check-in, free drinks, more space, a private area,menu choices and china dinnerware priority luggage and 32kg bag allowance, so value for money and helps make for a stressless holiday.) If you book separate like us you will save a bit towards the cost of upgraded flights.
I can faithfully say it is unlikely you will regret choosing to stay here and if ever in the area again in years to come we would stay here again for sure!
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