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“2nd visit and it's still as good” 5 of 5 stars
Review of Coco Palm Resort

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Coco Palm Resort
3.5 of 5 Resort   |   Rodney Bay Village, Gros Islet, St. Lucia   |  
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Hotel amenities
Ranked #5 of 17 Hotels in Gros Islet
Leigh-on Sea, United Kingdom
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
“2nd visit and it's still as good”
5 of 5 stars Reviewed April 14, 2012 via mobile

Have just returned from a whistle-stop stay at The Coco Palm Resort. I have left my brother and his family enjoying an extended stay and am very envious. Standards of cleanliness are exceptional. A lot of care and attention is paid to ensure that guests are happy. The staff are very friendly and nothing is too much trouble. Particularly the housekeeping staff who go out of their way to greet you. The hotel is situated in a great location and a few good restaurants are in close proximity. I only had breakfast at coco palm, but it was lovely. I would have no hesitation in recommending Coco Palm, I just hope that next time I visit it will be for longer.

Stayed April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this review, April 23, 2012
On behalf of Coco Palm we wish to thank you for taking the time posting such a positive review. We do value our returning guests and glad you found our Team welcoming. Your kind sentiments will be shared with our Team and Housekeeping in particular.

We look forward to welcoming you back again for a longer stay! At that time you should see some changes with Ti Bananne which is currently being upgraded and rebranded as KoKo Cabana.

Sincerely,
Coco Palm Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,031 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
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English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2012

I just got back from spending 7 nights April 4-11,2012. What a great place to spend on vacation. The location is right by everything. We stayed on the pool side view and loved every minute. You can always find a space to catch some sun at the pool. The drinks are great at the bar. The mall is great, so if you need anything just wait and shop there. The restaurants were magnificent! La Terrasse, Buzz,Spinnakers on the beach, Whiskey at the Bar and Wingz and Tinz to name a few. I would definitely say This the "Culinary Capital of the Caribbean". The staff were pleasant at all times;especially our house keeper, Simone! Do the mud bath and any excursion you can't go wrong. The beach is about 10 minutes, but no worries it's definitely worth it. Last thing but important use Janus Gyan for St. Lucia shuttle service. email janus @islander.com to arrange for shuttle service. The best service I've ever had. Very professional and knowledgeable drivers.

Room Tip: I would say if you are going to party and stay up go with the Creole Room but if relaxation and a co...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2012

We and our wedding guests were staying at Coco Palm for one week in mid March, and we have only good things to say.

Our rooms were beautiful, spacious and clean, and housekeeping was excellent. Everybody was so friendly and did their best to make our stay a great experience.
We had our rehearsal dinner organized by Alta at the hotel's restaurant Ti Bananne, and she did a phenomenal job! She went out of her way to decorate the space beautifully. Everybody was impressed by both the setting and also the quality of the food.

We also loved the location, since the hotel is right in the centre of Rodney Bay, and everything is within walking distance (mostly just 5min). The beach, and all sorts of restaurants are just a short walk away.

We are definitely going to return in the future!

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port of Spain, Trinidad
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 12, 2012

stayed at coco palm for four days on a short easter break vacation, check in was quick no problems, room was very clean and tidy with lovely decor, a/c worked well so also was the hot/cold water. The pool was simply beautiful always clean and well kept, overall the hotel grounds are well kept. To the hard working caring staff thumbs up to all of you, everyone was quite friendly, so also was the other guests staying at the hotel. The restaurant food was great, the drinks at the bar was all superb. This hotel location is good very close to many great retaurants, the people of st lucia friendly always greet you with a smile, would recommend the coco palm hotel to anyone who is looking forward to a great vacation, will return in the near future.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2012

Just back from 9 nights at Coco Palm. The kids and I enjoyed every minute of it.
Excellent location, great pool (kids loved it), close to the beach and a nice and clean room.

But most important - friendly and caring staff!!
Peppy, Wendy, Stephan all of their colleagues deserve a great thank you. I was traveling alone with my 8 & 5 year olds, and Coco Palm had prepared for our arrival and ensured a great location for the hotel room (Garden view and quiet) and also went out of the way to ensure that the kids could participate in the Easter Egg Hunt before our departure from the hotel. I highly recommend this hotel for families wih small children. The restaurant was good, although we ended up eating most dinners at Spice of India (excellent) and had lots of pancakes for breakfast at Rituals Coffee Shop (good).
The people of St Lucia are very friendly and the sights beautiful. We also went on several tours, which were nicely organized and coordinated by Wendy and Peppy.
We will be back!.

/The Lindner's
Minneapolis, MN, USA

Room Tip: Choose the Garden View Rooms if you are traveling with kids. They are quieter.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 11, 2012

We will never stay in this hotel again! First off, we were placed in a room all the way on the opposite side of the front desk, away from people and society. The hotel didnt have any ice machines so we had to walk all the way from our room to the restaurant to get ice. Most of the time, we called the front desk to wait about 30min or longer for service. We checked in to find that the room was so small and without a balcony. Later, we found flying bugs constantly buzzing around and our bathroom smelled of sewage. A day or two later, the bathroom sink stopped up which cause further stinch! We inquired about another room as was told that we would have to pay another $100 or so to be moved. I must say we had a bad experience in this hotel and I will never stay here again. Housekeeping, security and a few members of the front desk were nice and friendly.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2012

Stayed 2 weeks end March/April 2012 in garden room (back), 1st floor. Coco Palm was a brilliant choice for us. We are scuba divers & had plenty of room for our kit. Local dogs no probs, maybe air con (good) masked any barking? Small balcony (good for clothes drying), huge comfortable double bed (6' +), . Location excellent for beach, restaurants, supermarket, cashpoint, buses (cheap & frequent). On site restaurant/bar Ti Bananne good for Fri night BBQ with live music, but food generally disappointing and billing haphazard - check it! We enjoyed eating at Ku de ta (thai), La Terrace (french), Spice of India, & Buzz. We would definitely choose Coco Palm again.

Room Tip: Garden rooms sunny and quiet overlooking hotel's small garden, and private houses' large ga...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Palm Resort

Address: Rodney Bay Village, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 Romantic Hotel in Gros Islet
#5 Business Hotel in Gros Islet
#5 Top resorts Hotel in Gros Islet
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Coco Palm Resort 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Coco Palm in St. Lucia, an Award-Winning Boutique Hotel with classic Caribbean French Creole décor and modern amenities offers value without compromise.From the moment you arrive you’ll be impressed by our level of personal service and warm hospitality by our Saint Lucian owned and managed Team. Equally impressive are our stylish rooms and suites, and the authentic creole and international cuisine at KoKo Cabana Caribbean Bistro with Trinidadian Chef Richardson's specialty dishes along with newly introduced All Inclusive plan. Coco Beauty Clinic, gym and complimentary Wi-Fi along with being centrally located in the heart of Rodney Bay Village, just steps from the white sand Reduit Beach, shops, bars and casino, have made Coco Palm the preferred choice for business or pleasure and creating a strong repeat guest of Coco Club family and friends. ... more   less 
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Also Known As:
Coco Palm Hotel Gros Islet
Hotel Coco Palm
Coco Palm St Lucia
Coco Palm Resort St. Lucia/Gros Islet

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