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“2nd time around !” 4 of 5 stars
Review of Sandals Grande St. Lucian Spa & Beach Resort

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Sandals Grande St. Lucian Spa & Beach Resort
5.0 of 5 Resort (All-Inclusive)   |   Rodney Bay, Gros Islet, St. Lucia   |  
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World Travel Award!
Ranked #3 of 17 Hotels in Gros Islet
Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“2nd time around !”
4 of 5 stars Reviewed January 27, 2014

We decided to travel again to Sandals Grande in January as we enjoyed it so much previous year. It is very consistent in rooms, cleanliness and service in fact a bit improved food and beverage service this year with new Manager Valentin!
Excellent service recieved from VAL in Josephines, DONNA at Front Desk, MARTIN in food & Beverage, SYLVANA in Josephines, & LOUANNE at the Cabanas, CHRISTAL in Bayside & we also really enjoyed speaking with Peter in the Pub.As always Jeva the playmaker is loads of fun.
The restaurants have changed a bit since last year, but to the better with a more authentic experience. We very much like the Italian restaurant at Grande and Neptunes seafood at La Toc. Entertain is basic, but cute... and always nice music in main lobby area. Resort is well laid out and lots of room to relax around. Love the gas fireplaces throughout the resort.
Rooms always clean and fully stocked, no bugs at all did we notice anywhere!!!

The charm of the staff is what keeps us coming back combined with the most beautiufl island.
everyone should visit St Lucia and Sandals Grande is a great option if you are a couple.

Room Tip: The swim up rooms on level one are great and don't hesitate to take a garden view room as they a...
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this review, January 28, 2014
Dear Linda,

Thank you for taking the time to write a review of Sandals Grande St. Lucian and sharing your wonderful vacation memories with us. It was our pleasure to have you back for your second visit and we are delighted that you had another lovely stay! We are constantly evolving to provide our guests with the perfect experience and it is wonderful that you noted some of the improvements that were made during your absence.
We look forward to continuing this positive trend and to welcoming you back for an even better time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,078)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

Thank you so much for an amazing experience! The property was beautiful, the location was perfect and the staff, well they were truly fantastic. Shout out to Kendal in the entertainment. He was such a wonderful guy and we had a great time.

Thank you again for everything, it was amazing!

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this review, January 28, 2014
Hello Wes,

And thank you for your review and your kind remarks! We are delighted that you had an amazing time at Sandals Grande St. Lucian and have many wonderful memories of your time spent with us. St. Lucia is indeed a beautiful country and we are so pleased that we were able to host your visit to paradise.
We hope you "soon come back"!
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Mandan, North Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 26, 2014

Wow, Wow, Wow. This is one of the most beautiful Islands I have ever seen. The resort was top notch. Everything you should expect from a sandals. What I would like to say about Grande is for people looking into the difference between Grande and Halcyon and La Toc. I am a young 40 and I was hoping for a socially fun experience. We got exactly that. Here is my take on the three resorts.

Halcyon - This place seemed to be set up for the couple that easily wanted to get away from "social activities" easily. Everything seemed like a maze here. The main pool area and bar area were nice and together but the crowd seemed very relaxed. The night I stopped there for the Hibachi grill it seemed very European and just people to themselves. Not a lot of young partiers

LaToc - I would like to write a better review but I did not see the resort in the entirety. Golfed at the coarse that was absolutely gorgeous but ankle deep soggy. They should have just shut it down that day. Then we couldn't even go down to the small beach because the waves had LaToc and Halcyon beaches shut down for three out of 7 days. Got to see LaToc from a boat tour and awesome looking place, small beach and major hillside hiking to get around the resort.

Grande - Im very biased (as this is where I stayed) but also because my wife and I hung out with about 7 couples that were all there for honeymoons. Good mix between mid 20's to mid 30's. What was awesome were the fire pits that came on at sun down. Immediate hang outs for any one looking to socialize through the night. The resort as a whole had a great party vibe during the day, but it was up to you to make the night plans happen.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this review, January 28, 2014
Hello Tory,

Thank you for your review of Sandals Grande St. Lucian and for taking the time to also share your impressions of our other lovely St. Lucian properties. We are thrilled that you thoroughly enjoyed your choice and that you were able to take in a bit of the unique offerings of all three resorts! The pay for 1, play at 3 program is an amazing opportunity and it's definitely a great way to maximize your fun.
We look forward to welcoming you back soon to discover more of beautiful St. Lucia!
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Downingtown, Pennsylvania
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 26, 2014

We went to the Grande Dec 13-21 after being moved from Sandals Grenada (which did not open on time). Sandals not only moved us to another property, they paid our airfare change fees, and gave us a free week to use at Sandals in the future to make up for the inconvenience! We are Sandals Diamond members (which means 10 or more trips to Sandals) and had stayed at both other St. Lucia Sandals' properties. We have also been to Antigua, Whitehouse, Grande Riviera, and Carlyle/MoBay/SRC--so you could say we know what we are comparing. On to the review.

Arrival: We flew into Castries, and despite confirming that Sandals knew our arrival time and location the night before, no Sandals reps were there to meet us. We took a cab and Sandals took care of it when we arrived--but still, not the best start.

Check-In: We got to the hotel around 730pm and were promptly taken to our room for check-in. We booked the Lovers Lagoon Honeymoon Premium, and think we got a slight upgrade to Caribbean Luxury Oceanview. The room was fine, and had a nice view of Rodney Bay, but we kind of expected an upgrade to a Club Level room because we knew club level rooms were available, we were earning our diamond membership level, and our 70 paid nights free week on this trip, and we had been bumped from Grenada. That was a little bit of a let down.

'Neville the Devil' at Soon Come Back: When we got up the next day, we stopped by the SCB desk and spoke to Neville about our slight disappointment with the lack of an upgrade. Later that afternoon, Neville called us and told us he arranged an upgrade to a club level suite (Caribbean Beachview Club Level Room Cap Estate Building). THANK YOU NEVILLE! He went out of his way to make sure we were happy. And when the SCB team forgot to recognize us as Diamond Members at the returning guest dinner dinner, he arranged to give us the same gift the other Diamond Members received just before we left. THANKS AGAIN.

Diving: This is the reason we LOVE St. Lucia. The diving is great. The reefs are beautiful. The dive team, especially Nathalia, Peaches, Martin, Romanus, and the awesome boat captain made sure we had a great time. Thanks team--we enjoyed diving with you and hanging out with you. We saw sea horses, eels, lots and lots of tropical fish, small rays, flounder....and of course the Pitons. For video, go to www.youtube.com/watch?v=DKEF_MMK46M ("St. Lucia Southern Cross."). It was great to be able to get on the boat right at the resort (as opposed to having to drive into Castries like you do at Halcyon and Le Toc).

Food: We thought all of the food was fantastic, but we are not "foodies." Regardless, we thought it much better than Whitehouse. The hotel manager gave us a complimentary dinner at Gordons (which was the best food we had so thanks to the manager and the Gordans' crew). The biggest downside was that low occupancy meant Josephine's was closed at 6pm. Very disappointing because we didn't want the restaurant desserts, we wanted crepes! We also felt the property could have used one more dinner option. We went to the Halcyon one night for Sushi and dinner on the Pier, but honestly, the Grande could use a sushi/japanese restaurant of its own.

Room: Our third floor Caribbean Beachview Club Level Room in the Cap Estate Buildinghad a stunning view of Rodney Bay--which was honestly its best feature. It had been remodeled and we thought it was nice, but no spa tub, and nothing "fabulous" about it. Of course, we were comparing to our Club Level room at Antigua which was gorgeous. Regardless, we were happy with our room. Our maid took great care of us and we had no problem with cleanliness. The room seemed a little dark, but not a big deal to us. We also enjoyed having breakfast delivered to our room every morning before our dives. it was ALWAYS on time. Thank you room service.

Grounds and Pool: The grounds were lovely, as was the beach. Of the three St. Lucia properties, the beach here is defintely the nicest. The pool was fine, and not really crowded, but we didn't spend much time in it--it was too cold and after spending half the day diving anyway, we had our fill of the water.

Bars: We liked the beach bar during the day, and the pub at night. Nick, the manager there, went out of his way to help us enjoy our stay. Thanks NICK! We also really liked the bartender there (but his name slips my mind).

Off Property Activity: We hiked the ruins at Fort Rodney (to the top of both peaks) and thought it well worth the 6 dollar entry fee to the park. We also did a speed boat/mud bath/waterfall/Marigot Bay/lunch tour with Exodus. We booked it on the beach with Lyle. Honestly, all of these tours seemed the same (Joe Knows, Simon Says, Exodus), but the Exodus Boat was a little newer and faster. 100/pp seems to be the going rate. We would recommend it; but don't expect lunch at Lyle's "aunty's" house. His aunty might be the one who made the food (and it was good), but it was not at her house.

Summary: We would go back, but we are not really sure why this property is so much more expensive than Le Toc, which we liked just as much when we stayed there. The main attraction for this property over Le Toc (for us) is the on-property dive boat and non-red flag beach (meaning sailboats could go out).

Thanks to the staff, particularly water sports, we had a great time and loved St. Lucia. We hope all of our new friends fared okay after the Christmas Eve storm.

Room Tip: The Lagoon pools do not have ocean views--and I heard the pools were cold. We enjoyed the Caribbean...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile


We stayed here November 13 as the last stop on our 4 week trip to St Lucia for my 60th birthday! We read reviews and our experience is it is true. We loved Sandals Grande and will definitely go back. We loved everything about it....from the beautiful beach, pool (and friendly bar staff) reception staff, the local authentic entertainment, the included activities exercises and water, and the top rate food! Although a wider choice of eating venues would have been appreciated. We did venture into the town for an Indian one night which was one of the best we have eaten. I suppose you could dine at the other Sandals but we drove up from Marigot Bay where we had an apartment, prior to that we stayed at Sandals La Toc and we were aware of the distance which does put some time on your 'night out!
We were very visually impressed and can't say enough about this elegant place though!!
It is a perfect size, everything is so convenient. The rooms here are Grande, are beautiful and clean... simple elegance. We had an upper level room with a garden view, just wonderful--had some minor road noise when you were in the bathroom but this never bothered us.
All staff were courteous and we had the pleasure of a few special interactions with: Piano man, wonderful massage therapist--Thank you for all your special attention!
Also the sunset seen was amazing. We enjoyed the boat trip to the pitons springs and the mud bath was so much fun.as was the boat cruise as well.
We met some very interesting and like minded people. All in all a very lovely end to our holiday of a lifetime! Thank you Sandals Grande St Lucia we will be back.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed January 25, 2014

My husband and I just got back from beautiful St. Lucia. It was the best honeymoon we could have asked for! Delicious food, friendly staff, and a overflowing bar. :) Rooms were extremely clean, the pool deck area was well taken care of, and the entertainment/accommodations provided were outstanding! And, you certainly can't beat that weather. We stayed at Sandals Grande which was definitely the right choice for us because we met a lot of other honeymooners who were coming to our resort for the beach and pool area, but it was also nice to go enjoy and check out the other resorts as well! If you're looking for a romantic honeymoon getaway, you won't be disappointed here!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leawood, Kansas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2014

This was our first all inclusive vacation, as we normally like the planning and discovering of new places on our own. We were so pleasantly surprised by our vacation at the Grande that we are now worried about trying a different Sandals hotel, in case it doesn't measure up! The staff was wonderful, most meals were very good, the room was super clean and had a gorgeous view of the ocean. We didn't upgrade to a swim up room or a suite, but just chose the honeymoon ocean view room and it was perfect! Got different impressions from guests who chose the butler service, but we didn't need that either. Wonderful vacation for an anniversary trip!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Grande St. Lucian Spa & Beach Resort

Address: Rodney Bay, Gros Islet, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Gros Islet
#2 Spa Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Business Hotel in Gros Islet
#3 Romantic Hotel in Gros Islet
#7 Family Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Grande St. Lucian Spa & Beach Resort 5*
Number of rooms: 301
Official Description (provided by the hotel):
•301 room, 17 acre resort combines historic British & French flavor•Pigeon Island, home to our annual St. Lucia Jazz Festival, combines historic British & French flavor that unfolds at Sandals•Offers exotic island & international culinary temptations at seven dining options •Ocean & beach view accommodations •Caribbean Sea•A lagoon swim-up pool where guests can swim right up to their patio ... more   less 
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Also Known As:
Sandals Grande St. Lucian Spa & Beach Hotel Gros Islet
Sandals Grande St. Lucian Spa And Beach Resort
Sandals Grande St. Lucian Spa & Beach Resort St. Lucia/Gros Islet

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