Ignore all the negative stuff (most of it anyway) printed on the Grande, just got back, here is my review. Location of the Grande is great. Grounds are beautiful and well manicured with flowers, trees and gorgeous flowers. Rooms were nice, we received an upgrade from deluxe room to penthouse concierge. It seemed as the room was recently remodeled. We were located in building 6 looking toward the north, I would prefer the southern facing rooms, more to see. The room service was GREAT. On time, very polite staff, and they complied with all my requests. Although I don't think I would pay for this upgrade. The resort was sold out and still had ample tables at dinner, plenty of beach chairs, and in the evenings seemed deserted. My only gripes are with the following. Food was adequate, some items I did not like so I ordered something else. I always found things that were good. Barefoot was very good (steak, shrimp), Bayside was OK, they do have a nice choice on the lunch buffet. Toscannini's was very nice. Pub was loud (steak and pork chops were great). Drinks were usually slow to arrive and the mixed drinks seemed watered down. My advice is to order a fresh drink at the lobby, pool bar or bring a drink from your room to start dinner. This will keep you happy until the waitstaff accomadates you.
They try, but are a little slow. Sidetrips: visit Pigeon Island and climb the hills. Although they have steep paths and no safety rails it was fun and the view was wonderful(not for the weak, elderly or out of shape individuals). Errard Plantation tour sucked! $60 each US (we left the hotel about 0715, didn't have time for breakfast, drove to the other Saldals, picked up more people, drove like maniacs over to Dennery, didn't see much, the waterfall? was not worth it etc etc).
Finally arived back at the Grande about 2 in the afternoon.Snorkeling was great on one occasion and then not very good at another location.
Plenty to do, staff was friendly, courteous and tried hard. With the exception of the slow drinks, and sometimes blah meals (order 2 entrees at once, I did, and at least one was great) the Grande was grand. I rate it 4 of 5.If you're trip is booked don't worry you'll enjoy yourself.