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Sandals Grande St. Lucian Spa & Beach Resort: Traveler Reviews

5.0 of 5
Rodney Bay, Gros Islet, St. Lucia
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Sandals Grande St. Lucian Spa & Beach Resort
Ranked #5 of 16 hotels in Gros Islet
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3,042 reviews from our community

Traveler rating
    1,704
    802
    268
    148
    120
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Families
46
 
Couples
2284
 
Solo
2
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto
2 reviews
4 helpful votes 4 helpful votes
“Nice, but a bit over priced!”
4 of 5 stars Reviewed November 16, 2012

First, I will start off by saying the only bad thing about this resort because there is only one that Sandals can be held accountable for... it's over priced. I understand that being a small island away from a large main land can make things costly to ship in and out, but for the price we paid I couldnt help but question where all the dollars were going.

I enjoyed my time at St. Lucian Grande on my honeymoon and so did my husband. We were big fans of the games by the main pool and found that Neville and Julius made it extra fun.
Everyone we spoke to from Tyla and Kyle in the London Pub or Shirley and the staff at Bayside, any of the hard working interns like Razvan or Cici or even Hiram during the Sandles snorkle we're very sweet and absolutley wonderful to speak with.

The drinks we're delicious, the food was delicious and the scenery at The Grande will take your breath away. I must stress that if youre visiting you should get off the resort and visit the street party - do yourself this favour!! Trust me. Get off the resort for a day and go into town, shop, talk to people, check everything out!

The watersports were fun, and I really enjoyed the Parasailing trip we took with Dennis on the white speed boat. I know he doesnt work for Sandles but I have to say that he is a very sweet and hard working guy and the time we spent Parasailing off his boat was unforgettable. My husband and I also did the Piton tour with snorkeling and visited the waterfall and had lunch at a ladies house who seems to be everyones Aunt hehe.. it was awesome :) Her food was great!

I can't wait to visit St. Lucia again, but not at a resort. Yes, the Grande was very nice, but next time I want to live an easier down to earth way where I can take in the beauty of the people and rich culture and less of the resort type living that you can get anywhere else.

Room Tip: Dont bother with Bulter Service. Save your money or invest in staying a few more days. You have your...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask KatTraveller83 about Sandals Grande St. Lucian Spa & Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Sandals Fan”
4 of 5 stars Reviewed November 15, 2012

Stayed here in October and had a fab time, agree with James M - beds etc were moved about to make the place look better for a photo shoot, which also meant that the beach was closed for half a day and we were asked to move our sunbeds on 3 consequative days to accomodate the photographers!! Overall the place is in a lovely location with great staff.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sharon K about Sandals Grande St. Lucian Spa & Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Honey moon hot spot.”
4 of 5 stars Reviewed November 15, 2012

This was our first time at a sandals resort. Being from Australia it is a long way to come.
The all inclusive was a new concept to us and we loved it. All the cocktails we wanted at the swim up bar or the main bar. The staff are great so fun loving and happy all the time and they were more then happy to fulfil your every wish. Our room was also fixed with all the alcohol we wanted.
The amenities were brilliant.

Room Tip: Make sure you have a Dirty Banana
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Troy L about Sandals Grande St. Lucian Spa & Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
“Great time!”
4 of 5 stars Reviewed November 15, 2012

My Husband and I went to the Sandals Grande St. Lucian for our honeymoon and had a wonderful time! We got a concierge room and they were so helpful and made it easy for us to not have to worry about a thing - they took care of it all. The island is absolutely beautiful and they offer many water sports through the resort. I did expect the rooms to be a little nicer, mainly the bathrooms. And i felt the pool was a bit dirty but we stayed on the beach the whole time so i didnt need to worry about that. I would def recommend this resort for future honeymooners! Great place to go and relax :)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TaylorM126 about Sandals Grande St. Lucian Spa & Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
1 review
3 helpful votes 3 helpful votes
“Made the most of our trip”
3 of 5 stars Reviewed November 13, 2012

We just returned after celebrating our 5th wedding anniversary. We were frustrated with the check-in. After arriving we waited over an hour and then was told our room wasn't ready. We were taken to a restaurant and told it should be ready in 15 minutes. Well, after over an hour no one seemed to know anything. We waited another 15 minutes or so and was finally taken to our room. Very disappointed in the room. It looked like any run of the mill hotel room. I believe I've stayed in better Holiday Inns. The bed was hard and squeked every time you turned in it.
The resort definitely needs updating. Pool had missing tiles and badly needed grout work in several areas. This was definitely not worth the money we paid. We loved the spa and the ladies were terrific. Overall, we made the most of what was there and enjoyed spending the time together. Definitely would not go back.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Sandra T about Sandals Grande St. Lucian Spa & Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this review
November 15, 2012
We regret to hear that we did not quite meet your expectations for service and quality. We have many guests who feel the direct opposite and have boasted of our luxurious accommodations. As hoteliers we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review.

We strive to meet our motto: Luxury All-Inclusive Vacations for Two People in Love. We are in a constant state of evolving our resorts and updating our amenities so I will be sure to send your feedback to the relevant departments.


Regards,
Cassie C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Sandals Grande St. Lucian Spa & Beach Resort

Also Known As:
Sandals Grande St. Lucian Spa & Beach Hotel Gros Islet
Sandals Grande St. Lucian Spa & Beach Hotel
Sandals Grande St. Lucian Spa And Beach Resort
Sandals Grande St Lucia
Sandals Grande St Lucian
Sandals Grande St. Lucian Spa & Beach Resort St. Lucia/Gros Islet
Address: Rodney Bay, Gros Islet, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Gros Islet
#4 Luxury Hotels in Gros Islet
#4 On the Beach Hotels in Gros Islet
#5 Top resorts Hotels in Gros Islet
#8 Family Hotels in Gros Islet
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
•301 room, 17 acre resort combines historic British & French flavor•Pigeon Island, home to our annual St. Lucia Jazz Festival, combines historic British & French flavor that unfolds at Sandals•Offers exotic island & international culinary temptations at seven dining options •Ocean & beach view accommodations •Caribbean Sea•A lagoon swim-up pool where guests can swim right up to their patio ... more   less 
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