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“very very disgusting” 1 of 5 stars
Review of Oceanview Hotel

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Oceanview Hotel
3.0 of 5 Resort   |   Massade | PO Box 143, Gros Islet, St. Lucia   |  
Hotel amenities
Ranked #14 of 16 hotels in Gros Islet
Jamaica
2 reviews
4 helpful votes 4 helpful votes
“very very disgusting”
1 of 5 stars Reviewed August 14, 2012

This place need to be built over it is terrible, too expensive for nothing, it smell of mold, bath room
terrible the tub was horrible and I will not recommend any one to go there it has much more better place to stay for less. I will never go back there even it's free.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
Castries, Castries, St. Lucia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 12, 2011

We went there just for a weekend. I cant really say anything bad because it doesn't really cost that much. When we got to the room, the remotes for the TV and AC weren't working so we had to go back downstairs to the reception desk. The bathroom was dated but clean and the room was okay. My biggest disappointment was the breakfast in the morning. The selection should never be called a selection. I was almost done with my egg when the toast came in. As stated before, if you want luxury then pay for luxury. I will not say that I wont go back.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 29, 2011

The hotel is up a steep hill and opposite what appears to be a young boys correction centre. We were constantly harrassed by the "inmates" every time we stepped onto the balcony. If they werent shouting at us then they were singing, yelling and fighting amongst themselves. There was no key for the safe, no tea and coffee making facilities (the website states otherwise) and only 2 of the lights in the room worked. The pool is tiny and the bar was never open in the evening. On the plus side I have to say that the staff were very friendly and the bed was extremely comfortable.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 3, 2011

Writing this review causes a little bit of turmoil because I want to be completely fair to the hotel and staff, but at the same time avoid misleading potential guests.

First and foremost, be clear that this is a 'no frills' hotel. We were not sure what to expect on arrival, as there were very few traveller reviews available for this property at the time of booking (this is because the hotel has recently come under new management), but I suppose I was hoping for something a bit more polished overall. As it turns out, we had almost daily issues for the week we were there, but some of this comes under the "well you get what you pay for" banner so was more to do with expectations, but some of it was due to a lack of common sense on the part of the hotel.

Location
I don't think anyone has mentioned yet that the hotel is situated on a (rather) steep hill, off the main road. It is approximately a 10 min drive from the main Rodney Bay area and is accessible by local bus. The bus will only take you to the main road so you'll still have to climb the hill. Not great if you have mobility issues, in which case you will need a taxi.

FYI bus details - 1A towards Castries, costs EC $1.50 This is by far the cheapest way to travel if you intend to visit Rodney Bay regularly. We didn't try Reduit Beach, but that is approximately a 20-30 min walk. There is no beach in the immediate vicinity of the hotel. Same bus will take you to Castries for EC $2.50.

Because it's off the main road it is very quiet at the hotel and has none of the bustle that you'd find at larger, busier hotels.


The hotel
As mentioned, doesn't score highly on accessibility if you have problems with stairs or require a lift. There are steps up to the lobby and steps again up to the rooms.

The hotel is small (37 rooms) and has one miniscule pool (seriously!) and one slightly bigger one. I didn't try either. It also has a spa and I had a facial which was ok.

For some reason all smoke alarms and fire extinguishers have been removed from the hotel... That didn't fill my heart with joy but health, fire and safety didn't really seem to feature as a priority, generally...


Rooms
Clean and a good size. Beds are very comfortable and sheets are crisp and clean... Towels too, for the most part. If you're looking for uber modern furnishings, forget it - get to love floral. All rooms have air conditioning and cable TV and a safe.

The drainage is a bit suspect throughout - we had to change rooms the first night because the bath blocked, and in the second, it was still very slow to drain, but manageable.

Staff
Very very friendly and accommodating and this is where I have a bit of a battle because their eagerness to please meant that when there were issues (and believe me we had a fair few!) you don't really want to compain too much because you realise that for the most part, they are trying their hardest to please.


Breakfast
For me, this was one of the areas where the hotel really let itself down. I don't know whether it was due to the time of year we went, or what, but there was absolutely NO variety - you ate what you were given and on five mornings out of seven, we were given eggs, toast and bacon... Great if you like that, and a lot of people will, but I don't eat bacon and don't care too much for eggs! I think the hotel could really raise their game if they simply provided a couple of additional options, such as yogurts or cereal, or a small selection of fruit. Also, service was incredibly slow. One morning we waiting nearly 40mins to get served... and we were the only diners!

Gripes
There were many issues that we encountered during the stay but for the purpose of this review it's more relevant to let you know about the fundamental concerns, rather than the small things like blown lights, things that didn't work, were not to a particular liking etc...

1) The hotel has a conference suite which they hire out externally. On the saturday night there was a birthday party, which the hotel did not inform guests about, therefore I was kept awake until 3am in the morning by extremely loud music and louder partygoers. I mentioned it to the staff and was told that guests in the past had complained too, so it's clearly a problem that the hotel are aware of, but still continue to neglect to forewarn, or seek a solution. If you're staying here, it might be worth checking if there will be an event on during your stay, and if so, get a room as far away from the noise as you can!

2) Bathroom was not cleaned all week. Although clean towels were provided daily, there was little actual cleaning of bath or toilet.

I would only recommend this hotel on the basis that you know exactly what you are buying. In hindsight, I feel that I personally would have been more suited to a beach hotel, or something closer to the main tourist area. However, I'm not going to mark the hotel down for that - that's just (as I mentioned before) because it didn't meet my expectations based on the fact it was hard to find objective reviews.

If you want luxury, convenience and variety - find another hotel. If you just want a budget base in St Lucia, which is accessible to the main tourist areas, and where you don't have high expectations around meals... then this hotel fine and will represent good value for money.

Knowing what I know, would I stay here again? Preferably not, but if choices were few, yes. Highlights - clean and comfortable and great staff. Lowlights, appalling breakfast service and selection.

Final word, if you are looking for other reviews, try searching under its previous name "Glencastle Resort".

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 21, 2011

Rooms were large,clean, with large balcony facing the ocean.
Full breakfast included in room rates.
Free shuttle to Reduit beach at 10.00 A.M. and to Rodney Bay at 6:00 for Dinner
Silvu our shuttle driver was very helpful
Happy Hour was 5 to 8 P.M. every day

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2010

just back from this lovely island,i stayed at the oceanview hotel gros islet, The room was lovely very big and really clean,They have two pools which my baby daughter loved,The staff are great and very kid friendly ,We also had breakfast and lunch at the hotel it was made by a local lady called Patricia who always greeted us with a smile the food was excellent ,They have entertainment almost nightly and a spa where treatments are a fraction of the prices back home, .its just a short stroll from gros islet Friday Street Party,,the st lucians really know how to Party .we also used to walk to Rodney Bay Marina which is a wash with shops and bars ect.I would highly reccommend this hotel as they really go the extra mile for you..

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbados
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2010

i liked the place a lot did not want to leave service was excellent rooms nice staff great will always stay there

  • Stayed April 2007, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oceanview Hotel

Address: Massade | PO Box 143, Gros Islet, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#8 Spa Hotel in Gros Islet
#10 Top resorts Hotel in Gros Islet
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Oceanview Hotel 3*
Reservation Options:
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Also Known As:
Glencastle Hotel Gros Islet
Quality Inn Gros Islet
Oceanview Hotel St. Lucia/Gros Islet

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