What can I say about this hotel.....fantastic does do it justice!! The staff were lovely and polite, especially Wendy, Nicola and Tressa - always had a smile to welcome us back from a hard day sight seeing. The managers Rum Punch Party was a highlight of the week, Mrs P gave it a very personal touch, it felt like she wanted to welcome everyone personally and it had a very family feel to the party. There was a shuttle bus to take you between hotels every hour, but its only a 15 min walk between this and the Resort (Spa and beach). Our room was lovely it was a Superior Room, it was homely. We went on a half board basis, breakfasts ere very good and plentiful, evening meals ere of a very high standard also. Nothing was too much trouble for any of the staff.....brilliant week, the first holiday ever I didnt want to leave, wanted to stay another week. Very quiet relaxing hotel. On our last day check out was 12 noon but we werent being picked up til later. We did some shopping them came back and as able to shower and change in a complimentary room which was free of charge and was a really nice touch, all our cases were kept in a safe and secure room. We were wished a safe trip home personally by the General Manager......brilliant, brilliant week!! Go to this hotel you wont be disappointed we will definately go back.