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“Good Old Fashion Comfort” 5 of 5 stars
Review of Top O' The Morne

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Top O' The Morne
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la toc road, Castries, St. Lucia   |  
Hotel amenities
Ranked #12 of 17 hotels in Castries
A TripAdvisor Member
“Good Old Fashion Comfort”
5 of 5 stars Reviewed March 16, 2005

Situated in the hills of Morne Fortune some 800ft above sea level, this old military building converted into apartments, offers the comforts of modern day living combined with good old fashion care and attention. Affordably priced, self contained units in close proximity to everything.
My wife, my daughter, my brother in-law and his wife spent three lovley days at Top O The Morne.
On the first day our maid introduced herself, "Julianne" to us and thanked us for coming. She took care of our every need for the next three days. From ensuring our room was cleaned before our return, a beautiful floral arrangement made by her from the garden was waiting for us on our return on the first day, and she made sure to invite us to take a swim by the pool and watch the sun set from the Pool deck.

Oh! the view from the balcany was breath taking, in fact the whole apartment, although an old building is large and very spacious with high ceilings and large french doors that open unto a large balcany.

The experience was in one word -WONDERFUL!!!!!

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Rating summary
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed March 13, 2005

We stayed here in the summer 2004 with our two young children and had a lovely time.
The building is a fantastic old garrison building dating back to the 18th century I believe. The owner said he had plans to do some modernisation of the apartments in the future as he had recently aquired the apartments, but we managed with what was there.
We had an apartment on the second floor which had a massive balcony, perfect for watching the cruise ships come in and out, eating and drinking with spectacular scenery, on a clear day you can see Martinique. The apartments were very clean and the maid service was excellent with an extremely quick and efficent laundry service - ideal for people travelling with small children.
The pool was adequate for our needs - never busy and there was always a shady spot available throughout the day. It was also cleaned every day.
The staff were all very friendly and nothing was too much trouble for them - they even stocked the fridge with a few essentials before we arrived.
Car hire was essential for us to get around and the company provided us with baby seats.It also meant we could get to the local supermarket in Castries for a major stock up, there was also a local shop and garage about five minutes walk.
Whilst we were there the new owner was having high speed internet access installed to all the apartments which means you can be touch whilst away if you bring your lap top as we didn't see many internet cafes on our travels around.

After two weeks at Top O'The Morne we returned to the Uk fully refreshed and relaxed and would highly recommend this as a self catering destination to others travelling to St Lucia who are looking for something a little different to the branded type resorts. We would definately stay here again if we travel to St Lucia in the future and would look forward to see the changes and improvements the new owner has put in place to further enhance this buildings excellent charm and character.

  • Stayed July 2004
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Coast UK
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
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66 helpful votes 66 helpful votes
1 of 5 stars Reviewed February 3, 2005

Please be very very cautious about whether you choose to stay at Top O the Morne! Sure the website paints an idylic picture with positive reviews. However the reality of how the place is run and how guests are treated turned out to be very different.

One week into our stay work suddenley started all around our apartment totally unnanounced which meant that the peaceful enjoyment of our "holiday" was ruined as we effectivley found ourselves in middle of a building site for 3 weeks. Facilities we reasonably expected and paid for, such as the pool and our balcony were unusable for these 3 weeks.

After week 1 of our stay work started on the complete refurbishment of the apartment next door which meant that all day from quite early in the morning until late in the evening you could not avoid the sound of power tools, sawing, hammering etc. This went on for the next 3 weeks. Just before the start of week 3 they also decided to start work on the swimming pool. So the pool was also unavailable for 2 weeks and as this involved sandblasting its interior this generated extreme levels of dust which meant that we also couldnt use our balcony overlooking the pool.

So our apartment including our balcony and the swimming pool couldnt be used/enjoyed for 3 weeks of our stay. This was planned work, not emergency maintenance and it was dropped on us completely unnanounced and without any notification when we booked.

What added insult to injury was the lack of respect, goodwill & honesty demonstrated by the owners to guests when we repeatedly approached them about our concerns, which was quite frankly awful.

We approached the management about this and this led to a string of broken promises about when the work would be finished and the how long it would continue for each day. They tried to justify it by stating "your in the caribbean and we work to caribbean time" and offering us a helicopter flight to try and make up for it.
We reasonably requested to be moved to an empty apartment that was further away from the noise, dust and disturbance but they wanted an extra $90 per night for this.

We had enough and cut short our 2 month booking to spend the second month somewhere else that had facilities you could actually use and enjoy and where the owners were actually honest and gave a damn about our stay.

Even when they had to give us an amended invoice, the owners couldnt bring themselves to give it to us in person and sent the cleaner round to give it to us instead!!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Top O' The Morne

Address: la toc road, Castries, St. Lucia
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Hotel Style:
Ranked #12 of 17 hotels in Castries
Price Range (Based on Average Rates): $
Also Known As:
Top O' The Morne St. Lucia/Castries

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