My wife and I had a honeymoon at the Grande. It was everything I hoped for. I got a really good price through Sandals and my military discount, almost 50% off. I wasn't worried too much about having a terrible time, I just wanted to make sure I got my money's worth. Bottom line, we did. Heard about this island from a close friend when he got back from his honeymoon. He stayed at the Regency and loved it. I went to all 3 Sandals resorts, although briefly, and I liked the Grande the best. Although I can see why he'd like the Regency. I'm a military pilot, so I am very critical and impatient, my wife is so lucky. So here's the best scoop I could give.

The room was great, absolutely no problems with it. We didn't really upgrade a whole lot, 1st floor deluxe room. Great room service. The beach was very nice. Water activities were limited, but fun. The adventure trips outside of Sandals (extra $$) were really worth it. We took the shopping trip to Castries, not really worth it to me but she loved it. We did the zip line tour in the rain forest, definitely worth it. Takes up about 5 hours of a day. We also took the adventure cruise on the sailboat around the island to Soufries and back. Definitely worth it. Very beautiful.

Island is gorgeous, probably the best views I've ever seen in the Caribbean. People are very friendly, some are a bit pushy with selling their goods. Food is good, not great. That is something I've heard from others about Sandals. I've had much, much worse. But it is definitely not great. We ate just fine. Every restaurant was decent. Apparently the Japanese place at the Regency was the best, we couldn't get reservations. The driving on the island is something to witness, definitely chaotic at times. I enjoyed the 3 hour drive from the airport to the resort, a little excitement here and there. But I really loved the helicopter ride back to the airport that we splurged for. Amazing experience on that.

Overall, it was worth the money. Great time. No nasty surprises. I wouldn't recommend upgrading too much, their average rooms are really nice.

The resort is amazing. The service on the other hand was horrible. The serivce all around, including wait staff, bartenders, maids and customer service was terrible. Our room was not cleaned until about 830 or 9 pm. When it was cleaned, it was still dirty. Room service took forever. The resort itself however, was extremely clean and well maintained. Certain things were just annoying for the money my wife and I spent.

We just returned from our Wedding/Honeymoon at The Grande St Lucian and I can honestly tell you we had the best time ever!! I have worked in the hospitality business for about 25 years now (so I can be a little picky about things) but from the time I booked our wedding/
honeymoon everything was GREAT!! Planning your wedding over the phone and through emails kinda made me nervous, but it was perfect. Just the way I wanted it. We got there on Friday and on Saturday we made the final arrangements, which took about 1/2 hour. The photographer did an EXCELLANT job along with the guy who did the DVD. The DVD was a little expensive but well worth it. They ALL did a GREAT job our day was perfect.

We had a wonderful room, VERY,VERY clean, and the maid service was wonderful. they made sure our little fridge was stocked at ALL times. The food was VERY good, most AL are all buffet's, but they had 8 different resterants to choose from, some were more casual and others were more fine dining. But the food was EXCELLANT!! And the service was excellant too.

The grounds alongs with the beach were VERY well taken care of, they were beautiful. From the moment we got there until the minute we left the Staff was GREAT!! Very helpful and happy, ready to assit you with what ever you needed. No pressure.

I do have two things to say that kinda bothered us but not really a big deal was, book your flight into the closer airport, the ride from UVF was a little scary it takes about 1 1/2 hour from UVF and the other airport is about ten minutes. Also, I sent my wedding dress to be pressed along with my new husband suit, and it looked like they hadn't been pressed at ALL. No biggie, but I thought someone might like to know.

We had a GREAT expereince and would go back again anytime, if anyone has any guestions please email me at lajk44@msn.com.

We recently returned from our Honeymoon at the Sandals Grande St. Lucian. We stayed in a Honeymoon Penthouse Concierge room and we were deeply disappointed with our experience there. We had a nice room with a great view, and the property is nice, but that is about all. Their customer service was TERRIBLE! We had problems repeatedly. Even after talking to management, the problems were not corrected. The concierge service this hotel offers is a JOKE! The concierge was supposed to make our stay hassle free, but they ended up making our stay more stressful. Our wake up calls were late (on a day we had to be somewhere at a sepcific time). We requested room service. Our order arrived a half and hour late one day and over an hour late on another day (each of this days, we had placed the room service card outside our door the night before, and it was picked up before we went to sleep). One day, we did not even get washcloths when they cleaned our room. The concierge service also offers a turn down service, which was only offered to us 3 out of the 7 nights we were there. All excursions, tours, etc. are supposed to be booked through the concierge. The problem was, they were terrible about getting back to us to confirm things. We eventually gave up on them, and booked our tours directly with the tours desk. Upon speaking to guests from the other Sandals facilities, it appeared that the concierge service was lacking only at the Sandals Grande. The concierge is also supposed to make dinner reservations for you (for the restaurants that required reservations). Our concierge kept telling us that things were full. The concierge at the Halycon was able to get their people reservations even when the restaurants were all booked. They also knew their names. Nobody at the Grande remembered any of our names....even the managers whom we spoke to on more than one occasion to voice our concerns. Management told us that our concerns were an isolated incident, but I soon learned, as I saw more and more people speaking with the managers, that they too were having significant customer service issues as well. It is great that guests from one hotel can go to the other Sandals hotels for their services, the problem is when they all come to the Grande, and then the people staying at the Grande can not get a chair at the pool or at the beach. Bottom line, for the amount of money it cost, go somewhere else that will live up to at least the basic principles of customer service.