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“Beautiful resort!” 4 of 5 stars
Review of Sandals Regency La Toc Golf Resort and Spa

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Sandals Regency La Toc Golf Resort and Spa
3.5 of 5 Resort (All-Inclusive)   |   La Toc, Castries, St. Lucia   |  
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Ranked #5 of 17 Hotels in Castries
Certificate of Excellence 2014
Durham, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Beautiful resort!”
4 of 5 stars Reviewed March 3, 2013

This is such a beautiful resort. We stayed here for our honeymoon and loved it. The only negative thing I would say is there are too many people on the public beach that harass you. Sandals doesn't own the beach so they can't prevent people from trying to sell you stuff. Everything else was amazing. Our butlers were so great! The beaches are beautiful and staff is always amazing!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,688 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,226)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed March 3, 2013

I loved staying at Sandals La Toc. I couldn't have asked for a better honeymoon. The staff was great! They were so helpful and kind. The inside of our room was mostly like any other hotel room, but the view was incredible! But of course, we had to pay extra for the view. The food was average. We didn't end up going to the Japanese restaurant. My favorite food was the pizza at the pizzeria. The Italian restaurant wasn't bad either, they had good eggs benedict. The pools were great. We spent practically the whole time in the pool with a drink in our hands. The excursions were fun, but pricey. We ended up doing an excursion through the water sports. We went snorkeling, shopping, to see the Pitons, to a bat cave and went further into the ocean where a bunch of dolphins were racing our boat all with a drink in our hand. I highly recommend this excursion. The place where we went snorkling was amazing, there were so many fish! It was like $30-$40 per person. A really great value. We went snuba, which was fun, but way more expensive and we didn't see nearly as many fish. Our vacation was pretty pricey. It did include a lot of things though such as food, drinks, transportation, and some activities. Overall, it was a vacation we will never forget. We definitely would love to go back to sandals again.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2013 via mobile

This was our first Sandals experience... and we're hooked! We were upgraded upon arrival. Our room was great- spacious and very centrally located. The ocean was very rough during our stay- red flag most days. Sometimes the waves were so big they hit the retaining wall, spraying us (on lounge chairs by the pool)! Food was great! Drinks were even better! Christmas banquet was lovely a well. We took out into to scuba class an dove twice. The drive to the dive boat was long as traffic in Castries is nuts! Dive sites were nice though. We would certainly return, but would also like I experience other Sandals resorts as well.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2013

We just returned back from our trip to Sandals La Toc,our very first to the carribeans. We had read a lot of reviews before the trip but nothing could have prepared us for this.IT WAS AWESOME. We had opted for a private transfer to the resort from the airport which was a great idea because I get car sick easily and would have found driving in the coach stressful. Getting to the resort we were amazed at how beautiful it was! The beach was unbelievable! We also had a butler service,best idea ever!Our Romeo and Juliet suite was spacious and modern,extremely neat too. We had lots of fun having breakfast at the patio some mornings. Many thanks to Gen and Pero who did everything to make our time there memorable. As for the food: I still can't get over it, so much variety and delicious too! There were loads of activities too and we found a particular pool that became our regular. We enjoyed dining in all the restaurants but our particular favourite was The Pavillon and Kimonos(the atmostphere at Kimonos was fantastic with the meal prepared right in front of you).
In all, we thoroughly enjoyed our trip and look forward to another visit to La Toc.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Idaho
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2013

Let me start by noting I am a research fanatic and this was the first trip my husband has planned. I showed a great deal of restraint in light of the price point! It turned out great in part to the travel planner that arranged the details (Sheila Dockstader-Cannon found on Facebook). Once my husband reviewed the details I had to do a little research. I tend to review the negative reviews first and now having been there I believe it is all I the expectation and perspective. I see the pints made by some of the negative review but truly didn't have a negative encounter. I will agree with one constructive comment......rebuild the dock so the divers don't have to travel by bus every day for their dives!

I was amazed at the hospitality of EVERY staff member encountered. They went out of their way to ensure your needs were met! I loved the smaller food portions.....wasn't left feeling like I overindulged! The atmosphere at the resort was perfect. We are in our late forties and had a nice mix of young fun and pure relaxation!

Thanks for a memorable trip!

Room Tip: Loved the Honeymoon Hibiscus Concierge Beachfront Walkout Room. Worth the extra $$$
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 28, 2013

Warm and sunny St. Lucia is hard to beat after January and February winter days in Canada. We returned for our fifth consecutive year and started with a week in the Millionaire Suites. The view is the best at the resort and the suite is spacious in every area, including the bathroom. There always seemed to be a breeze on the patio but the suite was at the top of the hill so this is to be expected. The walk up the hill can be a challenge but the suite comes with butler service and that includes trips up and down the hill in a van to wherever you want to go on the resort, whenever you want to go. As always, the butlers, Don and Sydney, provided excellent service including breakfast beside the pool, an afternoon snack and special drinks of their choice (always a surprise and always delicious!) and accompaniment to the dining room chosen. Often, the table was the best to be offered in each restaurant. Don always seated us, spread our napkin, delivered the menu and poured the water. The table was decorated with fresh flower blossoms from around the resort. We were often treated to a special dessert, delivered to the room, late in the evening. Our housekeeper stayed with us even after we moved to the single level Sunset Bluffs with pool for our second week. Charlene always had a smile and made a special effort to leave the suite smelling fresh and clean and often decorated with flower petals. We enjoyed her presence and always made it a point to have a chat. If there was an area that required special attention, it was attended to without complaint.
We returned to our usual view and suite for the second week and were not disappointed. Our butlers and housekeeper continued with us. The pool keeper we had met in previous years, Ubald, arrived every day about 10 AM to skim and/or vacuum the pool. Like other staff, he would engage in a conversation, if you wanted, and was a wealth of information about the resort and the island. He is a terrific ambassador for the resort. If any maintenance issue was identified to him, it was addressed quickly.
I have seen complaints about the speed of the food service on this web site. People should keep in mind Sandals is not intended to be a fast food restaurant. You are on vacation. Relax. Enjoy the music, the sound of the ocean and/or the conversation with your companion. We did not find the food service slow. It was paced to be an elegant experience, as it should be. The quality and quantity of food was always good. We ate at most locations several times. La Toc is fine dining with the best food on the resort. We found Neptunes to be better for lunch than dinner. The two evening fish dishes were rather salty. The Pub offers draft beer, TV sports and pub food. The shrimp cocktail and fish & chips were what you expect at a pub…good, basic food. Some of the Piton food can be a bit spicy but simply ask if you want food spicy or bland. The open air location with live music is a fun experience. Armandos is always good for the anti-pasta bar, soups and several Italian entrees. Every place has wonderful desserts.
In 2012, we met one of the Zone Managers as a result of a significant complaint we made. It almost caused us to leave early and never consider a return. Della was fast to respond and smoothed over our concerns. She visited several times that year and we made it a point to find her again this year. She came to visit a few times in 2013, at our invitation and we quickly bonded. She was always willing to help with even the smallest issue and has one of the most pleasant personalities one could expect to find.
After five trips, a few of the staff have become friends and very much like family. They will spend time with you in conversation or they will leave you alone if you prefer. I took a walk every morning and without exception, there was a greeting and a smile from everyone I encountered. You feel welcome and you certainly have a desire to return.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepperton, United Kingdom
1 review
5 of 5 stars Reviewed February 27, 2013

First let me explain , we are Diamond guests which means we have stayed in excess of 100 nights
so we are serious sandals fans. Just returned from a fortnight in Le Toc which in my wife's words that was our best holiday ever. Booked in to the Romeo and Juliet Penthouse suite with a butler with one of the best views you will ever get of the ocean sunsets. Will not repeat all the other reviews praising the resort and staff however I will point out that Sandals have improved the service around the pools with attentive staff taking orders for your drinks so that you can concentrate on the serious stuff - like relaxing and developing that tan ! The introduction of fire pits is inspired and provide a great area to relax and if in the mood chat to like minded people.
So well done Sandals you just got better.

Room Tip: Romeo and Juliet Penthouse suite is probably best value for money . Best to book a butler suite as i...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Regency La Toc Golf Resort and Spa

Address: La Toc, Castries, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Castries
#4 Top resorts Hotel in Castries
#4 Family Hotel in Castries
#5 Romantic Hotel in Castries
#5 On the Beach Hotel in Castries
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Sandals Regency La Toc Golf Resort and Spa 3.5*
Number of rooms: 331
Official Description (provided by the hotel):
•Elevated Millionaire Suites come with 180 degree views, rotating 46” plasma TV’s, a private whirlpool and infinity pool and fully opened glass walls•Private car transfers and 24 hour room service available•Sandals La Toc Golf Course located directly on the resort •10 minutes from George F.L. Charles Airport (SLU), Shopping and Castries and 1 hour from the Hewanorra International Airport (UVF)•“Stay at One, Play at Three” free shuttle exchange privileges with Sandals Grande St. Lucian and Sandals Halcyon •Three magnificent freshwater pools, sixty-five personal plunge pools, and four whirlpools. •Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Saint Lucia‘s Leading Spa Resort •Five Star Diamond Award - American Academy of Hospitality Sciences ... more   less 
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Also Known As:
Sandals La Toc Golf Hotel Castries
Sandals St Lucia
Sandals Regency St Lucia Hotel
Sandals Regency La Toc Golf Resort And Spa St. Lucia/Castries

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