Our family (me, husband and 14 & 16 year old girls) just returned from a week in St. Lucia and the Villa Beach Cottages. Neva was incredibly patient and answered all of my e-mail questions. She, along with Nadia and Olivia were wonderfully helpful in the office in setting up our excursions. We met with Colin on our first full morning - and he gave us a wonderful history as well as a verbal tour of the island. We took him up on a number of his suggestions. We stayed in a 2 BR deluxe on the 2nd floor. Both bedrooms were quite large. The only drawback I can think of is that the balcony was only accessible through our master bedroom (although my husband and I didn't consider this a drawback in any way). We did find that the wi-fi in the room was spotty.
If we ever go back to St. Lucia, I would easily consider staying here again -- especially if going as a family. Villa beach Cottages truly made our vacation!