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“Run down” 1 of 5 stars
Review of Tuxedo Villas

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Tuxedo Villas
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P.O. Box GM508, Castries 576346, St. Lucia   |  
Hotel amenities
Ranked #15 of 17 Hotels in Castries
England
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Run down”
1 of 5 stars Reviewed July 9, 2012

We were very lucky I only booked one night in advance, the place is falling down,the room was dirty even though it add just been painted!!!! sheets were stained bed falling to bits, TV so small 12". We checked out the next morning, we found Coco Palm just down the road for a few dollars more from a none star to a 4 star.

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  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    9
    7
    1
    3
    7
See reviews for
6
1
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
London, UK
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 4, 2011

Small, empty, run down property in great location - Rodney Bay. The place to be in St Lucia.

The saving grace of this property has to be the staff who go out of their way to help you out. If you could afford it - stay somewhere in better condition but if you value being in Rodney Bay and looking for a cheap place to crash - this is it!

  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Vincent
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 11, 2011

It does not make sense to reserve a room in advance with a credit card. This does not guarantee you a room if they are overbooked. Be aware, and be very careful !!

Stayed May 2011, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 28, 2011

i have stayed at the tuxedo villas on numerous occasions, however this around the one who keeps me from coming back no longer works there, Neil was the best! he helped with everything and ensure our stay was great even if the hotel needed renovations...Without Neil Tuxedo Villas is crap.. The new Mangement doesnt care with your problemss, she has an attitude that is not tolerable...the ac dont work, pool not clean, house keeping job sucks, where is deborah>? its like the owner took out all the best staff he had and settle for a cheaper staff with low working quality ! He nneds to get bk NEil to gain my heart and im sure others who have had this experience and met hjim. Great Location, Very bad/ poor management!!

  • Stayed January 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 24, 2010

We have stayed here many times in the past 10 years, usually for a week or two. We also stay in the south for a while, but this was always the place we looked forward to - great location, nice layout, peaceful, small pool. BUT, this year is different. Nothing has been maintained properly. Half of the AC units don't work, the pump in the pool is broken (but they did not want to admit to the problem), the shower door doesn't stay closed (I'm using my hair clip to hold it), and now we have run out of water. There is a water shortage on the island due to drought, but the plumbing is actually broken here. Staff has not been paid for quite some time, even though they mostly are working hard. Rumors are flying about investigations and bankruptcy - who knows if it's true, but this is not the place to stay right now.

  • Stayed February 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2009

I have stayed at the Tuxedo villas three times in the past four years during jazz. The location is great for the beach/ night life. We always rent a car and there is off road parking. I would recommend it to anyone who visits the island. It is set back from the road so there is no noise.The rooms are cleaned every day and friendly staff.

  • Stayed May 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2009

Our 2 day stay was 2 days too long: an empty swimming pool that was being filled with a garden hose for 2 days; little water pressure; even less hot water and a toilet that leaked profusely on multiple occasions from its base despite assurances from the Tuxedo's management that a repair had been carried out.

  • Stayed January 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tuxedo Villas

Address: P.O. Box GM508, Castries 576346, St. Lucia
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Spa
Hotel Style:
#6 Spa Hotel in Castries
#9 On the Beach Hotel in Castries
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Your home away from home awaits you At Tuxedo Villas Rodney Bay St. Lucia. Luxurious, spacious 1 bedroom/1 bath and 2 bedroom/2 bath villas suites with dining room/ living room/ kitchen and patio. All units are beautifully decorated fully furnished and air conditioned. Tuxedo Villas offer 6 two bedroom and 4 one bedroom with a swimming pool and restaurant and bar. ... more   less 
Also Known As:
Tuxedo Hotel Castries
Tuxedo Villas St. Lucia/Castries

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