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Papillon by Rex Resorts: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 122 reviews
122 Reviews
5.0 of 5 stars
39
4.0 of 5 stars
38
3.0 of 5 stars
18
2.0 of 5 stars
16
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 27 hotels in Castries
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  • Rooms: 140
  • Address: Reduit Beach Castries St. Lucia
Check Rates: $198 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Papillon by Rex Resorts

( 6-10 of 122 )
“OK hotel”

Papillon by Rex Resorts

Feb 13, 2008

After reading some reviews about the rex hotels we were a bit anxious about staying there. However it lived up to its 3 star rating. Admittedly the rooms could do with a refurbish but they were clean, the aircon worked, and mostly had good views. Food was a bit samey but quite good and would definitely recommend the Mariners restaurant rather than the Monarch, if only for the view. We had a few gripes about a hairdrier not working but was eventually sorted and there was a problem with water pressure at certain busy times but it appeared to be only in our block. The swimming pools were both clean and sunbeds plentiful though sun umbrellas were a bit scarce on the ground.
The staff were generally polite and helpful and the entertainments manager,Robert, obviously enjoyed his job.
The location on the beach was good although we didn't spend a great deal on it.
Overall the hotel was value for money and what we expected of a 3star hotel.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SatisfiedUk's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: October 18, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not impressed”

Papillon by Rex Resorts

Feb 11, 2008
0/1 found this review helpful

We have been holidaying in the Carribean for the last 11 years and this was our first time in St Lucia.
We found the hotel pretty run down and seemed to be the poor relation to the sister hotels which are connected.
The food was poor, the dining room was hidden away and was dreary.
Can't remember any of the staff which is strange because we always have a good rapport with them and i remember staff from 1987 onwards.
The beach was very good but no one about.
The locals were very friendly and we used to spend alot of time going out with them, they really made us welcome and we were bought drinks by them which i have not really encountered before.
There were plenty of trips which were all very enjoyable (wasn't impressed with the volcano though)
Wouldn't go back, sorry.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — tatty looking hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kingdaveyboy's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: February 08, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“needs blowing up, please stay away in urgent need of attention...”

Papillon by Rex Resorts

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1 of 5 stars
manchester
Jan 4, 2008
6/11 found this review helpful

Do not i repeat do not stay at this hotel at any cost, after arriving in st lucia to be advised our first choice hotel had been overbooked we were taken to this scummy looking shack of a hotel, which is a run down filthy dirty rotten hotel which should be shutdown and rebuilt.
bathrooms need condemming, bedrooms need fumigating, all eating areas need barring as no go areas,im trying still to come to terms with this
hotel. we ate out every day breakfast lunch dinner and snacks even though we had cattle class all inclusive status which i wouldnt feed to pigs. im sorry but the hotel will spoil your dream of st lucia as it did for us so stay clear and dont be fooled by other reviews because they hide the truth of this run down prison camp, all women staff were rude to us,managment didnt want to know they say ey your in the carrabean man enjoy it, id rather goto hell than the rex pappillion st lucian. sorry no photos as they are being sent to travel
agents and abta to let them know of this hotel which they claim is tree $tar. stay at home than stay at this hotel please.

  • This TripAdvisor Member:
    • Liked — beach
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spoiltdreams's Summary
Date of Stay: January 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 04, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderfull hotel”

Papillon by Rex Resorts

Save Review
5 of 5 stars
Northants UK
Dec 31, 2007
5/6 found this review helpful

Stayed for a week November 2005.

Hotel has everything you could wish for. Superb leisure facilities, Large rooms (cleaned every day, and fresh fruit etc left).
All you can eat (with all inclusive packages) anytime you want it!!!!
Hotel borders an amazing beach.
Car hire if required. Although my tip would to be take CHARLOs Cab (hotel taxi driver). Top bloke.
Hotel entertainment ranges from limbo dancing to Crab racing!!!
Great fun. Dont bother with the more expensive Sandles resorts
This place has all you will need for an amazing holiday in the Carib!!!!!!

  • This TripAdvisor Member:
    • Liked — Large rooms, Everyone gets a double deb, No singles
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damo1's Summary
Date of Stay: November 2005
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: September 20, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Our daughters wedding and a family holiday”

Papillon by Rex Resorts

Dec 12, 2007
7/7 found this review helpful

We booked this hotel and resort through our local holiday hypermarket and travelled with Thomas Cook. The idea was to have our daughters wedding on the island and in doing so it would enable us to invite our close family and friends along to witness the wedding and also have a sun soaked holiday in paradise. The location and the hotel was fantastic. Our rooms overlooked the beautiful Rodney Bay near Castries. The wedding arrangements were all taken care of by Thomas Cook even the Photographer and video were arranged prior to our arrival. Valerie, the hotels wedding planner did everything she could to make the day a special one, and believe me it was. Nothing was to much trouble. Even the flowers and the pagoda which the ceremony was held in looked magnificent and beautiful. Our Photo's prove it, what a back drop. Valerie is a star as she made the day go without any problems whatsoever. I thoroughly recommend anyone who is considering a wedding in the sun to check up on this location and the hotel.
The hotel itself is one of three hotels on this complex all of which allowed the use of the facilities, bars, swimming pools and restaurants. It must be good as virgin use the hotel for their air crews. We used all the various restaurants on the complex in the 14 days we were there. Check out the restaurant '' Chic " very exclusive but not over expensive, food is fantastic, keep a look out as it used by lots of celebrities to the island. You never know who you will see dinning with you !!!
Our 14 days on this magical island were full of fun and we will have happy memories for may years to come, both of a fantastic holiday but also a dream wedding for our daughter and our new son in law.

  • This TripAdvisor Member:
    • Liked — The views and the above average size of rooms
    • Disliked — The walk from the main reception to our room. It is a large complex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
urbanangel's Summary
Date of Stay: July 2007
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Papillon by Rex Resorts

( 6-10 of 122 )
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Papillon by Rex Resorts Also Known As

Address: Reduit Beach, Castries, St. Lucia