This was our first holiday since our honeymoon 2 years ago and it did not disappoint! The hotel is wonderful and the staff fantastic! They make the check in process hassle free by doing it for you and that sets the tone for the stay – the culture of the hotel is to make your stay as comfortable and relaxing as possible. The staff are all very friendly, well-mannered and very courteous – they all want to get to know you, for example they all say hello to you and remember your name, and show genuine interest in you: they all stop you and take a few minutes to talk to you about anything and everything. Staff such as Tony, Bianca, Jacinta, Francis, Matilda, Michaela, Head Chef Peter, General Manager Yasmin and not to mention the duo of Deano and Tino are an absolute credit to the hotel. Some of the other key reasons we enjoyed it so such was because of the location - it has its own beachfront - food is very good in spite of being all inclusive, rooms are clean, pools are cosy and where the hotel really excels is the champagne bar which is a great place to meet other couples; this getting to know other couples creates a warm and family-like atmosphere among the guests which enhances the food-good factor in the hotel. This place is a must for those who want to get away for a luxurious R&R break – we will definitely be going back!