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“Peaceful” 4 of 5 stars
Review of Harmony Suites

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Harmony Suites
3.0 of 5 Hotel   |   Reduit Beach Rd, Rodney Bay | PO Box 155, Castries, St. Lucia   |  
Hotel amenities
Ranked #9 of 17 Hotels in Castries
Kent, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Peaceful”
4 of 5 stars Reviewed July 25, 2013

Generally a lovely hotel, very clean , helpful friendly staff, Bed and pillows were amazingly comfortable, however temperamental flush, was advised by maintenance that I needed to push handle down hold for 5 seconds and then push back up to allow system to refill, obviously a knack that I just couldn't get but my partner did.Pool could do with a good refurb very small but we always had it to ourselves as it was close to the beach,
Disappointed that on the day tropical storm Chantel hit the island we were unable to get food at either of the restaurants until 6 pm as staff hadn't come in to work.
I would recommend that a discount should be offered to residents at all 3 of the resturants connected with the hotel.
On the whole great value for money and if we return to St Lucia would stay again

Room Tip: The standard rooms come with a kettle and toaster and fridge so if you want to cook anything would s...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    52
    42
    23
    9
    7
See reviews for
7
66
9
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2013

Generally the hotel was ok, we went for a Luxury Waterfront Suites and the room was pretty good value for money.

The big issue was the customer service which was awful, firstly they wanted us to pay for the room on arrival. I had no issue with this and had all the documentation to hand regarding the amount we had outstanding after initially paying the deposit.

We had booked direct via the Harmony Suites website and the whole thing was quoted in US dollars and US dollars are widely accepted in St Lucia. So we went away and got the cash for the hotel (the exact amount that was detailed on the confirmation that was outstanding). When i tried to give the money over, I was told that the bill was now higher because the exchange rate (EC to US) had deteriorated during the time between us booking and arriving so it would cost them more to exchange the money and we would have to foot this bill! ...I'm sorry is it my fault that the exchange rate is worse..why would you quote an exact price in US dollars if you aren't willing to accept that price! I bet they aren't giving people refunds when the exchange rate improves!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 1, 2013

Basic small hotel. Good for location. Food was expensively priced. Cleaning was done well. Pool was clean and empty. We saw a cockroach outside our room n also a frog? Oh - ur not allowed guests... AT ALL unless u can prove they are family members.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2013

Nice location, small hotel. Staff were very polite. Cleaning was of a high standard and daily. We had a free room upgrade because our booked room wasn't ready upon check in. Breakfast was highly priced though. I would stay here again.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
294 helpful votes 294 helpful votes
2 of 5 stars Reviewed May 15, 2013

A simple and basic hotel ideally located in Rodney Bay area. 5 minutes across the road through the opposite hotel to the most beautiful beach in the world - reduit beach with warm water to swim in. Our premier room was basic but very clean. we had a lounge area with kitchen as well as a big bedroom. the bed and pillows were extremely comfortable and clean. The foliage outside our hotel room number 16 was overgrown (although had beautiful flowers) and spolt our view outside to the harbour. The plants were quite high all around. it did attract a lot of visiting birds, lizards, ants, nighttime animal noises ? but also moskitos as well being so close to the marina water front. There were some chairs next to the marina front that you can use. The best part about our stay at this hotel was the staff especially Sharon and Ester who were both extremely helpful and friendly. They helped us with all local attractions and food places. Hope this helps. e-mail us if you would like any further info on st lucia. Rachel and Ian

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacklick, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2013

The hotel rooms not good, except for living room,matress and pillows.Plumming problems and ants The employees are what make the place good. We would have moved to another place if it were not for Ester, Sharon,Jason and the housekepping ladies. Nice foliage on the grounds and good view. Location is good as well. We paid $125.00 a night. Over priced for age of unit.

Room Tip: ask for corner room with the Bay,deck
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013

My friends and i recently stayed at Harmony Suites for 5 days Mar21st/25 the rooms was good it had all the modern appliances ,the guys room had a kitchenette and was very spacious ,ours was a tripple room and a bed was put in the living room for the third person making it a little cramped,the room was clean and was cleaned every day and fresh towels was always available ,needs a little face lift here and there but this hotel sits on the lagoon and its a magnificent view from your room and soooo beautiful in the morning ,all and all if u want to get away from the hustle and bustle this is the hotel for u and its right in the middle of ALL the activities ,malls etc u get your moneys worth......

Room Tip: the supertor rooms right on the lagoon is the best u have a view of the water front ...
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harmony Suites

Address: Reduit Beach Rd, Rodney Bay | PO Box 155, Castries, St. Lucia
Location: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 17 Hotels in Castries
Price Range (Based on Average Rates): $
Hotel Class:3 star — Harmony Suites 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Harmony Hotel Castries
Harmony Suites St. Lucia/Castries

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