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Auberge Seraphine: Traveler Reviews

Vielle Bay, Castries 00000, St. Lucia
Hotel amenities
Auberge Seraphine
Ranked #11 of 20 hotels in Castries
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61 reviews from our community

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Traveler rating
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    30
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Date Rating
Toronto, Ontario
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
81 helpful votes 81 helpful votes
“Great for business trips”
4 of 5 stars Reviewed February 28, 2013

I thought I knew all hotels and resorts in St.Lucia, and it happened my LIAT flight to Dominica was diverted to St.Lucia, and me (and other five passengers) were offered to overnight in Auberge Seraphine hotel. It is very close to runway strip of Charles airport, but I didn't hear any noises throughout the night. I received a room #104 with nice view to the pool. My room was quiet, and large enough, equipped with TV and AC. Would like to notice the large shower room. Everywhere was clean and relaxing.
During our breakfast, other four passengers shared the same opinion, that rooms were quiet and comfortable. Breakfast area is roomy and elegantly designed.
After breakfst our Taxi driver drove us to airport back, but I had a chance to snap some photos of the hotel early morning.
Oh..forgot..concierge was very friendly...and internet is FREE on hotel grounds.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KiMAGIC about Auberge Seraphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Small and friendly, convenient for Castries and local airport”
4 of 5 stars Reviewed February 19, 2013 via mobile

Lovely little hotel overlooking the port where the cruise ships dock and beautiful white egrets that nest on trees directly in front of the hotel. Lovely room (303 and 304) no problems with wifi. Good food and great, friendly service. Rooms had UK and US style plugs, fridge, iron and ironing board + tea and coffee making facilities. Less than 15 minutes from the smaller airport, and ideal for business in Castries. Would definitely stay there again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask chocoholicBangkok about Auberge Seraphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Outstanding!!!”
5 of 5 stars Reviewed February 18, 2013

Auberge is like a home away from home. The staff are exceptionally professional, friendly and courteous. The rooms and the courtyard are clean and in good condition, and I know there are plans to upgrade the rooms soon. Their restaurant is awesome both for the quality of service and taste of the meals as well as the fact that it overlooks the docks where the cruise ships come in. Guests can expect to be comfortable on their trips especially with hi-speed WiFi (BIG GRIN)! The only negative at Auberge is that it cost a little more than the average person is willing to pay for accommodations, but that means you end up in an environment with an exclusive set of people, and you get an exclusive type of treatment. Well done Auberge... Keep up the good work!!!

Room Tip: "Be sure to ask for a discount... ;)"
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ndunky about Auberge Seraphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
“below average”
3 of 5 stars Reviewed February 8, 2013

My room was average to below average. Could use some updates. The view from my room was amazing at sunset. It over looked a pond with nesting birds and water lilies. In the short distance was the port for the cruise ships and sail boats. Very relaxing view from your balcony.

There was no wifi In the rooms. You had to sit by the pool in order to connect.

I had to call room service 3 times for them to answer.

The food was terrible. I ordered a grilled cheese and French fries from the restaurant(I arrived late after work)…I wasn’t sure that you could mess that up…it was terrible.

My check out experience was strange. Check out is noon. I received a phone call at 9:45 to remind me to check out at noon, and again about 45 minutes later…

Room Tip: The room with the balcony facing the port
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask sdotdesign about Auberge Seraphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Top Contributor
61 reviews 61 reviews
52 hotel reviews
Reviews in 52 cities Reviews in 52 cities
48 helpful votes 48 helpful votes
“Lovely quiet hotel close to town”
4 of 5 stars Reviewed February 6, 2013

A friendly hotel 15 minutes of mostly pleasant walk from the centre of Castries. Good rooms, pool and restaurant. The hightlight for us was the large colony of white egrets right outside our window with many baby chicks to coo at. Several other bird species on the beautiful lily-covered pond at the front of the hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jeremy138 about Auberge Seraphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auberge Seraphine

Also Known As:
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries
Auberge Seraphine St. Lucia/Castries
Address: Vielle Bay, Castries 00000, St. Lucia
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Business Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Best Value Hotels in Castries
Price Range: $
Official Description (provided by the hotel):
A small family run hotel in St. Lucia with one of the most popular restaurants on the island. An obvious choice for business travelers visiting Castries or Gros Islet because of its proximity to SLU airport, more and more vacationers are stopping into Auberge Seraphine for one or two nights during their stay on the island for an authentic local experience. While there is no beach, most rooms overlook the pool and beautiful Vielle Bay. ... more   less 

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