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Royal by Rex Resorts: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 166 reviews
166 Reviews
5.0 of 5 stars
91
4.0 of 5 stars
47
3.0 of 5 stars
11
2.0 of 5 stars
11
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 27 hotels in Castries
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  • Hotel class: 4 of 5
  • Rooms: 96
Description: Beachfront All-Suite Hotel with vaulted marble atrium lobby, located north of Castries. This description is based on information provided by the hotel.
Address:
Reduit Beach
Castries
St. Lucia
Check Rates: $339 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Royal by Rex Resorts

( 16-20 of 166 )
“Plenty Nice”

Royal by Rex Resorts

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4 of 5 stars
Franklin, TN
Mar 24, 2008
2/2 found this review helpful

We stayed at the Royal from 3/18/2008 - 3/22/2008, on a spur-of-the-moment trip. Given some of the reviews, I was somewhat apprehensive about the property. Thus, we kept our expectations low. These misgivings were mostly unfounded, however, and we thoroughly enjoyed our stay.

I'll begin by saying we did not utilize the food service very much, as that seemed to be the chief complaint among previous visitors. We had burgers and sandwiches at the pool bar one night, and they were tasty, but moderately slow at about 30 minutes for delivery. We also had sandwiches there for lunch on the day of our departure. We were in a bit of a hurry, and they did accommodate us somewhat; it still took a little longer than I would have expected for what we ordered. Regarding the beverage service: Troy and the rest of the bar staff were very good, no complaints there. There are several restaurants within short walking distance. We tried the Buzz (nice, pricey at $140 US for two adults, two children, though we had drinks and dessert), and Cafe Claude (several visits, about $45 US for breakfast). The Edge looked very nice, but I wouldn't recommend it for those with small children/picky eaters.

The staff at the property was polite and helpful, though not overtly friendly. There was a major northerly ocean swell event forecast during our stay. I commend the management on their proactive decision to move us and other guests to higher floors in case there was flooding (which there was not). We packed our bags so as to be moved after lunch, but they had not been moved when we came back from the beach for the day. A call to the front desk quickly rectified the situation. The staff did seem to be preoccupied with the weather threat. Since they are used to near dead-calm conditions on their beach, I think they were a little too quick to raise the red flags at the beach, which indicate no ocean swimming. I was a little put off by the fact that I always seemed to have to go searching for bottled water, since it was never left in our room by housekeeping. I would buy water at a local market next time (Peppers Market is just around the corner).

The room decor, noted as "dated" by some previous guests, was fine; not the latest-and-greatest, but in good condition. The rooms and the property seemed to be very clean. The beach solicitors were a little annoying, but everyone there is just trying to make a buck, so I suppose a little empathy is in order.

The beach was nice--supposedly one of the best on the island--but not nearly as nice as some I have seen. If you are from the US, think south/east Florida coast (Palm Beach, Miami). I read descriptions of "sugar-white" beaches, but I didn't see one anywhere (say, like Florida panhandle, Alabama gulf-coast). It may have been due to the surf/weather conditions, but I noticed some trash being washed up. Nothing really bad, but hearing that this was the best that St Lucia had to offer gave me pause.

At about 90 minutes, the ride to/from the main airport in Vieux Fort to Castries/Rodney Bay is long and twisty. If you have travelers that are prone to motion sickness, I recommend taking appropriate measures. You might want to ensure your prospective ride has air conditioning, too. The fare is supposed to be fixed, but we paid $220 EC up and $200 EC back, minus tips.

We rented a car one day, and drove down the west coast to Soufriere. Driving is challenging, of course. If you are not comfortable driving on the left-hand side of the road and the right -hand side of the car, I wouldn't recommend it. The scenery is absolutely breathtaking. Signage is almost non-existent, and the city streets are very narrow and confusing. I received "navigational assistance" from locals a couple of times, and they were appreciative of a little remuneration. We found ourselves driving back north after dark. We felt very uncomfortable driving through Anse La Raye at night; I would not do that again. The drive is that much more challenging at night, punctuated with the occasional pedestrians nearly invisible on the side of the road.

Actually, after the drive we were much more appreciative of the relative sanctuary offered by the Royal and its environs. At current rates the value offered by the property is questionable, but I consider it a relatively safe choice. The area in which the property is located makes it worth a small premium. If your expectations are at the Ritz/Four Seasons level, you will be disappointed. In the US I would compare it to a Hyatt/Crowne Plaza property. I'll give it 3.5-4 stars, but just a little effort in the friendliness and food-service could easily make it a solid 4.

  • This TripAdvisor Member:
    • Liked — Location, nice beach, sunsets
    • Disliked — Slow food service, some staff could be friendlier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaxin's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 24, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Our Home from Home”

Royal by Rex Resorts

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5 of 5 stars
Inverness
Mar 18, 2008
1/1 found this review helpful

Back at the Royal for the 9th time in 17 years. Just as wonderful as ever since went on honeymoon in 1991. The Staff is brilliant and very helpful. Troy makes wonderful cocktails! The rooms are very clean, large and the Beachfront Suite is just the best for relaxing and watching the sun go down.

Hotel food is wonderful - the squid at lunchtime, mmm.

Super restaurants within a short walk (some very short) from the hotel - Buzz, Charthouse, Razmataz to name some.

We flew with Virgin Upper Class, transferred by helicopter and arrived and the hotel very quickly. Normally, you would have at least one small complaint when on holiday....no we didn't!

Can't wait to go back! Again and again......

Paradise - definitely.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TopCar's Summary
Date of Stay: February 2008
Member since: March 18, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“They did a great job on the wedding”

Royal by Rex Resorts

Mar 10, 2008

My long time good friend had chosen the Rex to get married. Smart man! Although a rather busy stretch of beach, their pool area is relaxing and when it came to the wedding, those folks at the Rex did a great job. The setup (in a little cabana right on the sand), with flowers, a minister and a backdrop of the sea and Pigeon Island was superb. Their service, with drinks and snacks and then a seamless transition to a scrumptious dinner afterwards at Chic was impeccable. Complements to Charmion and all her staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DamoCary_NC's Summary
Date of Stay: March 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 21, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Time at the Royal!”

Royal by Rex Resorts

Mar 1, 2008
1/1 found this review helpful

We spent a relaxing and fun week at the Royal. Rooms were clean, spacious and the cleaning staff very friendly. Nerissa at the front desk went out of her way to make our stay a memorable one. She is fantastic and if we had a concern she took care of it right away. Darren at the front was also friendly, helpful and always ready to answer any questions. Troy at the pool bar is always smiling and happy to make you any drink. The beach in front of the Royal is the best of Reduit Beach and Rodney Bay. The Royal has beach roundels only for Royal guests There are security guards that watch the beach area and will ask people who do not have purple Royal towels to leave. Locals will approach you to talk and see if you want to purchase anything, like jewelry, but if you say you are not interested they will leave. We actually enjoyed talking with the locals and watching the children during their soccer/swim practice on the beach one evening. Boy, they are in good shape! We ate a few meals at the Royal. One review mentioned the beach food service was slow. We did not find this a problem. Yes, if you want to eat lunch in 15 minutes then you will not be happy but no problem waiting as you are relaxing and reading on the beach. They now have flags that you stick in the sand if you want to order or just order at the lunch area with the staff. Food was very good. We ate one dinner at the Royal. It was a romantic beach buffet with the tables set up right on the beach and a bonfire going. Also 2 buffet breakfasts, which were fine. Some of the staff were not the most friendly in the morning but others make up for it. It is wonderful to look out on the water and enjoy a morning cup of coffee. Tons of restaurants in the area and across the street. Enjoyed the Buzz, Memories of Hong Kong and the Edge. Our favorite meal was in the main town of Castries. The restaurant is called the Coal Pot and is busy so best to make a reservation. We walked around the town market in the morning and then had a wonderful lunch at the Coal Pot.

Our only disappointment was Tennis. They say they have tennis courts but they really don’t. The 1970’s shag carpet they use as the surface has mounds of grass/dirt everywhere and a broken ankle is sure to result from extended play. We really like to play tennis so we had to hop in a cab whenever we wanted to play. They would be wise to fix this if they promote having tennis courts

Lots of tours and adventures to explore around the island as you want. Instead of the large tour operated catamaran ride we opted for a small more personable way to explore the coast and it was fabulous. Look for the bright Rib Rides Inflatable Boat, operated by Bernard and Michael. They go up and down the beach but park usually after 900am in front of the Rex Resort Restaurant. They take 2- 10 people for day trips along the coast and offer half day trips to Marigot Bay or full day adventures to Soufiares were you can easily grab a cab and see the Sulfur Springs and the waterfall. We did the full day and had a blast as Bernard pointed out certain resorts and facts along the way. You can go as fast or slow as you want as the boat can speed along which was amazing. Their number is (758) 718 7941.

  • This TripAdvisor Member:
    • Liked — Access to Beach, Access to town, the Spa and Nerissa
    • Disliked — Poor tennis courts, little/no nightlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
penguinboston's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Royal was everything plus more!”

Royal by Rex Resorts

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5 of 5 stars
Rockville, MD
Feb 29, 2008

I totally recommend this resort. This was our honeymoon and they made it perfect. Our suite was huge and had a private balcony with the best ocean view. It sprinkled with rose petals everywhere when we first arrrived. The staff and managment were so friendly and personable. The resort is set on Rodney beach and if you love soft sand, swimming, and water sports this is where you should be. The restaurants were good. Service is a little on the "island" time so don't wait until you're starving. I prefer having a few of their yummy appetizers then most of their entrees as my meal from their basic restaurant and beach menu. Definitely try their themed bonfire bbqs on the beach and their more upscale restaurant 'Le Chic" at least once.

Overall we loved out stay and St. Lucia is a beautiful island!

  • This TripAdvisor Member:
    • Liked — The room
    • Disliked — slow food service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmi's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: February 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Royal by Rex Resorts

( 16-20 of 166 )
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Royal by Rex Resorts Address

Reduit Beach, Castries, St. Lucia