Lots of steps which are dangeous when wet. On arrival found the swimming pool to be filthy had not been cleaned as they stated they had run out of chemical. Food was Hospital type food very basic. Set three meals a day no coffee shop to get a sandwich, cake etc. which normal all inclusive have. Room smelt unpleasant and again very basic. Bedding inadequat especially when it is necessary to have the air conditioning on. The shuttle bus did not always run. Although when it did it was good. Hotel very isolated and it was necessary to use the bus. There are only 17 louge type chairs to sit on and relax in the evening, so you had to remain at your dining table for anythis that was going on. The only good point was the Saga Rep. Henry who did try his best without much help from the management There was no room service and no fitness centre. Guest were very unfriendly and were waitng for god..