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“Noisy Eden Rock” 4 of 5 stars
Review of Eden Rock - St Barths

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Eden Rock - St Barths
4.5 of 5 Hotel   |   Baie de St-Jean, St. Jean 97133, St Barthelemy   |  
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Ranked #1 of 8 Hotels in St. Jean
Certificate of Excellence
Brisbane, Australia
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Noisy Eden Rock”
4 of 5 stars Reviewed January 25, 2014

This is a beautiful hotel and probably the best all round, on the island. This is the second time we have stayed here. The first visit we stayed in a Rock Classic which happened to be the room one gains entrance to through the reception. Great view but the noise form the room above penetrated into our room and disturbed our peace. Added to that, we become tired of walking up and down the "Rock" to enjoy the place. I think Rock Classics are best suited for honeymooners. This time we decided to stay in a Beach Room which is part of a number of accommodations at beach level. They are in a beautiful lawn setting hard on the beach and there are only 8 of these types of rooms 4 in each block with 2 being upstairs and 2 below. Trouble is they are as noisy as the Rock Classic's.

One can easily hear between the walls and every other sound from people enjoying them selves both inside and outside on the lawn to them banging up the wooded stairs when coming back from a night out at 2.00 am.

There has just been no acoustic consideration given at all when these accommodations were being constructed. They are plain noisy rooms.

All the accommodations have great décor and every amenity you need. Sensibly they offer complimentary WiFi and you can just connect without going through those silly usernames and passwords you get is most hotels.

The food at both restaurants are at the top of the tree, the service is efficient and friendly from French and English speaking waiters.

Beach staff look after your needs instantly and allocate beach lounges of your choice for the duration of your stay. Food and drink service is available to your lounge on the beach and they inform you when the bar is about to close around 5.00 pm. It's all very civilised. No Riff Raff here!

They have that many categories of accommodation here is takes some understanding of just what you get for the money you pay. They do have a map but to not put it on the website which would be a great help.

Apart from the noisy rooms, this place is perfect in every respect.

Room Tip: Try and get a free standing Rock Classic or other Suite or be on top, if there is accommodation bel...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 13, 2013

We enjoyed every moment of our stay here. The staff was at the ready to assist and went out of their way to be helpful. The staff is French but all of hem spoke English and we never had a issue communicating. Stephanie the concierge especially going above and beyond almost daily! Our beach room had a great view and we spent our mornings and early evenings enjoying the complimentary coffee provided in the room. The food at "On The Rocks" was delicious and we ended up eating there 3 out of 4 nights, highly recommend the Lobster salad.

Yes the rooms are not a bargain but a great value for the money especially when compared with other hotels on the island. The only surprise was that there was not a pool but the beach was gorgeous and the hotel provided beach chairs that were quite comfortable.

We cannot wait to come back next year!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed November 26, 2013

We had a wonderful one week stay at Eden Rock Aug 16-23, one week of a two week vacation where we then went to St Martin. For those that are not familiar with St Barts, the entire island shuts down end of August which is why you probably wouldn’t see any reviews for stays in Sept/Oct – that is why we went to Eden Rock first and then St Martin as we were there the last week before Eden Rock closed. See separate review of La Samanna and St Martin which I do not recommend for the type of traveller that will enjoy St Barts. To give context (which I always find important in TA reviews) we are both professionals in our 40s, work in NYC, travel at least four times a year and most recently have been doing adults-only all inclusives like Iberostars, Secrets Maroma etc. and travel extensively for business at true 5 stars around the world in India, China and through out Europe.

General: First of all - as all the reviews say its expensive – stupid expensive if you really want to just enjoy yourself especially staying at a place like Eden Rock but it was worth it. Also if for some reason you are interested in trying St Martin on your trip, do that first and then do St Barts. St Martin was not our cup of tea at all and it probably made it worse that we had just come from Eden Rock. We stayed one night in a rock classic (Flamboyant room) and then the remainder of our week in an ocean front beach room. The rock classic, while roomy and well appointed was tucked into the ‘rock’ itself and had a number of stairs to climb to get to whereas the beach room was literally a walk out to the beach which we preferred. We were there during low season so it was obviously a bit quieter than it would be but the resort had a decent amount of people still there the last week before closing so if you are looking to experience St Barts in August and want to check it out first before going on high season (the room we were in was $1000 a night during low season and is triple that for high season, so a tester for those new to St Barts I would highly recommend it. The island is extremely safe and doesn’t have any poverty that can be seen to the casual traveller which is unusual for many island locations.
Pros: The beach is beautiful and you don’t miss the fact that there is no pool. It is clean with enough waves to make it fun to hang out in if you want and they have an array of non-motorized water sports available shore side. The view is stunning and while there are many other beaches to visit which you really should with the rental car you get with the room rate, if you are there for a short trip could do just fine on the beach at the resort. While there were children at the hotel when we were there they were well behaved and it didn’t really bother us as much as much as we thought coming from AI’s all the time. I felt comfortable sunbathing topless even if I was the only one out there. Once you select a chair on the beach it is yours for the whole stay so we didn’t have to worry about getting chairs and an umbrella late in the afternoon or to go reserve them in the morning. If you don’t get a great set up the first day ask the beach boys for a spot you like and they can check to see whether they will free up which is what we did and got a private spot near the end. The food was terrific and the drinks are innovative and delicious. We only ate once at On the Rocks and the lunch restaurant and both were very good – we were interested to explore the island at night ate elsewhere the rest of the week (see separate reviews but highly recommend L’Isola and Le Ti don’t recommend Wall House and sort of recommend Bonito, although primarily on service which may have been because we were american and not french). Gale the bartender at on the rocks was wonderful as was Frederique, the guest services manager. All the staff are friendly and helpful and while I don’t speak a lot of French I found that using the little bit I knew was appreciated. The beach room was a nice size, as you would expect in a resort like this with a nice porch area to relax in. The rental car is great to go explore the island which we did by day to visit Saline and Govenor beach which we highly recommend. There is clothing optional sections to the beach which we find fun – pack a cooler and made a day of it then come back to the beautiful relaxing beach at Eden Rock. We personally took cabs at night and used Rudy (recommended by Frederique) each night he was wonderful – 30 or 20 euros each way to the furthest point on the island and we could call him any time of the night which was helpful. The roads are interesting – literally no street signs and I am not the best navigator with the map but you can only get so lost by day – at night after a few drinks different story recommend taking a cab. Housekeeping was always prompt and as soon as we put the ‘housekeeping needed’ sign up the next time we were in the room it was made up. Even small details like replacing sugar packets, coffee and qtips were tended to daily which was appreciated.
Cons: While I realize there isn’t much room for expansion in resort as it is literally in a rock, the gym was smaller than we would have expected and didn’t take advantage of the stunning views as there were no windows. Of the two treadmills that were in there one of them wasn’t working for the majority of our stay. Also the safe in our room was unusually small. We were on a two week holiday and both needed our laptops (which are the small lightweight ones) in case of work emergencies and they literally did not fit in the safe they were too large. Then trying to get jewellery, ipads, phones, expensive evening bags in there and it was a mess. Many reviewers complained about the breakfast which I guess I can see for the room rate you are paying, however there is an array of food to keep anyone full, just not a lot of protein (only one selection of scrambled eggs which didn’t look so great), but there were fresh baked pastries, fresh baked bread homemade marmalades, fruits, cheeses etc. For your typical american I can see a complaint on this but it was fine for us. There was often a large puddle by the boat shower near the restaurant which they might want to tend to more regularly but overall the resort is well kept.
Recommendations and overall – overall St Barts was for us, which it may not be for everyone because it is pricey but the feel of the island, the people and the beaches are certainly worth trying if you can afford it. Would we come back during high season? Not sure – we may not have gotten to explore it the way we did as we probably wouldn’t have gotten a) into a lot of the restaurants we ate at which were the best on the island and b) gotten the service we did. It was very quiet at night almost too quiet with the exception of Le Ti which we had a ball at – a bit more ‘activity’ would be great but that is not the resorts fault nor the island as the whole place was shutting down in a week. We loved the French/ european feel and loved the fact that most nights at dinner we were the only american’s – if you don’t like that sort of thing then this may not be the place for you.

Is this place five star compared to other 'five star' resorts - probably not but it was definitely 5 star for what it offered.

Room Tip: Beach rooms are great and newer than some of the rock classics
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 17, 2013

Eden Rock is located on probably the best beach in St Bart's, and it has all things you would expect from a five star hotel in the Caribbean. Most staff is French, and most of the have stunning looks, like they were alll out a Parisian model agency. We enjoyed our five night stay, but - for a very expensive (€650 per night) hotel, something is missing,mainly charm and general attention to detail. Staff were generally beautiful and kind, but expressed no charm at all, with only a few exceptions. Our stay was nice, but would have been even nicer had we not been forced to call three times for delivery, after ordering from room service, and if cleaners did not leave lip marks on wine glasses after washing up. In short, facilities and location are great, but delivery of services disappoints, mildly.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 15, 2013

My husband and I stopped at Eden Rock for a quick bite to eat after doing some shopping on St. Barths. The beach restaurant was so beautiful. It is surrounded by crystal clear water and white sand. The wait staff was nice and took our order immediately after sitting down. I loved the ambiance!

The food was literally just alright, nothing special. Yes I agree with most that left a review about Eden Rock that the prices were way too overpriced. There is no reason to pay over $45 for a cheeseburger and some fries. Oh and the drinks were high too. But I guess I cannot complain too much as we were in St. Barths! Everything is bound to astronomical. It is where the celebrities go on vacation.

Other than the prices we had a blast on St. Barths. Not sure if I will be back to Eden Rock. Next time we will visit another hotel on the island.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 3, 2013

The Eden Rock is great, but lets not get too carried away. Unless you are staying in a suite or higher, don't bother on booking this hotel. Also, get ready to pay $11 USD for a soda and $40 for a hamburger, or be prepared to go hungry. The breakfast which is included in most packages will leave you hungry for most of the day. I don't think I have ever had worst scrambled eggs before in my life.

The service is decent here but not what I am use to from a five star hotel. I will say though that the cleaning service never missed a clean and the products the hotel provides are first class.

They need to work on the following:

Water Pressure for the Showers
Improved Breakfast
Faster Service - takes forever to get even a cup of coffee
Beach Boys are great but not enough attention to guest
Linens on the bed....very rough

Things I did love....
The Beach
The Grounds
The lounge chairs

Room Tip: Suite or Higher. Garden Room and Beach Room are hostiles.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 3, 2013

it was early in season, nice not too hot weather, good seat, and had lunch. it was champagne, THE cheeseburger fries etc, finally a calvados to finish with pelligrino. Great. All done to perfection and service was very nice. This is my neighborhood eating place and my villa sas is 2 mins away. Lucky us.

Room Tip: Just go, its bliss
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  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Rock - St Barths

Address: Baie de St-Jean, St. Jean 97133, St Barthelemy
Phone Number:
Location: Caribbean > St Barthelemy > St. Jean
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in St. Jean
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Eden Rock - St Barths 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
Set beside the beautiful turquoise bay of Saint-Jean, Eden Rock - St Barths offers an English country house ambience and warm tropical sunshine. Created by David and Jane Matthews, the resort offers individually-styled luxury beach houses and superb suites and guestrooms, all clinging to the rocks or bordering the sand. This legendary hotel is the beyond perfect place to soak up the sun or to enjoy world class dining at 'The Sand Bar' and 'On the Rocks' restaurants both managed by the world famous Master Chef, Jean-Georges Vongerichten. ... more   less 
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Also Known As:
Hotel Eden Rock
Eden Rock St Jean
Eden Rock Resort

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