I went to St Barts this New Year with great excitement. We were booked for 3 nights from Dec 30th- Jan. 2nd, 2013. We arrived to find that the manager had cancelled our reservation due to a 10 night min. stay during the holiday season. While I completely understand these minimum stay policies, we were never informed that this reservation had be 'rejected'. The manager, Phillipe, says that he will try to find us a room and sends us to the pool area where we waited for 4 hours. Although we were initially told the hotel was fully booked, we are given a room it is nothing like the images shown on the website. There were mosquitoes in the bathroom, a broken bathroom mirror, dirty/ dingy tub, our key got stuck in the door, an empty fridge (not even bottled water and the huge sign on the broken mirror read "water not potable- do not drink). There was electrical tape covering a 10" x 10" hole in the wall, no room service, etc...
The list goes on. For $1200 a night I would have expected much nicer amenities. I would have sworn it was a place where staff may be housed while working at the resort.
In addition, the people working at the bar are more interested in mingling and chatting with one another rather than waiting on guests. At one point, I watched 2 girls behind the bar put on make up and send texts for a full 15 minutes before even being acknowledged and asked if we would like anything.
This is a horrible hotel on a beautiful beach. My advice would be to avoid this hotel as there are many much nicer options on the island.
Jen- Los Angeles
- Also Known As:
- Hotel Manapany St. Barthelemy, Caribbean
- Official Description (provided by the hotel):
- 42 rooms and suites faceing the ocean are set hillside or directly on the beach,offering the comfort and luxury that create a truly memorable stay.Just 8 hours from Paris, 4 hours from New York and 2 ½ hours from Miami, far from traffic jams, noise and pollution, at Hotel Manapany Cottage & Spa you will find 82° of happiness in its pure state…Nestled in the hollow of Anse des Cayes, where coconuts palms, banana trees, hibiscus and bougainvillea are part of the outdoor décor, Manapany is situated just a 5-minute drive from Gustavia and the airport.Its 42 rooms and suites facing the Ocean are set hillside or directly on the beach, offering the comfort and luxury that create a truly memorable stay.The brand-new Spa PAYOT faces the Ocean and is dedicated to ultimate well-being. The relaxation and beauty treatments you experience will supplement the peace and pleasures of this magical area. ... more less
- Reservation Options:
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