I don't know where to start with this place...to even call it a company is a huge stretch. This consists of two dudes, who drive you to the biobay in their personal cars. One of these "personal cars" was a pickup truck with no door on the back. They stuffed as many people as possible in the bed of the truck (picking up more guests in the parking lot) and had them ride in this extremely unsafe way down the very bumpy dirt road to the bay. Once we got there, it took them forever to get everyone loaded into the water and everything was extremely disorganized. And now for the kicker, my boyfriend and I were in a double kayak, and when we were out in the middle of the bay, it became clear that our boat had a hole in it. So, sure enough, the boat started to sink, and we were left swimming around in the bay. The guide was not very helpful, and I ended up spending the rest of the tour perched in the middle of someone else's double kayak. Thankfully we are good swimmers and didn't freak out, but having your kayak sink is certainly not ideal. We also were over one hour late getting back , so ended up missing our dinner reservation. These guys are the opposite of professional and safe.
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