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W Retreat & Spa Vieques: Traveler Reviews

4.5 of 5
State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
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W Retreat & Spa Vieques
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685 reviews from our community

Traveler rating
    342
    187
    83
    52
    21
See reviews for
Families
86
 
Couples
397
 
Solo
17
 
Business
21
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Beautiful Location”
4 of 5 stars Reviewed February 8, 2013

Hotel is very nice looking and unique. When we arrived the rooms got mixed up and had to wait about 20 minutes before we could get in our room. The resort was very slow paced which was nice since we were there to relax. The staff was helpful when we asked for things. I really liked how they had separate beaches for adults and families. Only thing I could say negative about the resort was that the food was overpriced for what you get and the beaches really need to be groomed. Rent a Jeep and explore the island. Not far from the resort was an area called green beach. It was away from everything and a lot of fun getting to. We had the beach all to ourselves. Overall I really enjoyed the stay with my loved one.

Room Tip: Get a room away from the pool. More private
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Clement87 about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVieques, General Manager at W Retreat & Spa Vieques, responded to this review
April 17, 2013
April 7, 2013

Hello,

Thank you for taking the time to share your detailed feedback here on TripAdvisor. We take our service very seriously, and when there are breakdowns in service, we address them. So thank you for bringing these issues to our attention. As a frequent guest, we do hope to see you back in Vieques in the future.

Warmest,

Greg White
GM- W Vieques
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, Michigan
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Beautiful but expensive and out of place”
4 of 5 stars Reviewed February 8, 2013

While we were on Vieques we spent some time at the W and some time at a private villa we rented (Quinta Jabali found on VRBO).

The W was nice and has plenty of modern luxury you would expect from a high end resort - but Vieques is a different type of Caribbean island and calls for a different kind of experience. If you're not the type to venture outside the resort to explore - the W Vieques is perfect for you (although super pricey). It's got an amazing pool, awesome panoramic views, comfortable and stylish decor and good food. However, exploring the island is what makes this place so unique and special. The beaches are secluded and unbelievable. The food around the island (especially in Esperanza) is cheap and delicious. And the bio bay is a sight to behold! When you get outside the W - it feels like there are more wild horses walking around then humans.

A private villa like Quinta Jabali is the way to go. About half the price with more space, more privacy and in most cases your own private pool - and the views can't be beat.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask David48025 about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVieques, General Manager at W Retreat & Spa Vieques, responded to this review
April 9, 2013
April 9, 2013

Hello,

Thanks for sharing your experience here on TripAdvisor. We're happy to hear you had a wonderful stay, and look forward to welcoming you back to the island in the future.

Warmest,

Greg White
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“AMAZING!!!!!!!!!!!!!”
5 of 5 stars Reviewed February 6, 2013

I can't say enough about this hotel. BEST HOTEL!!!! I loved the property so much. AMAZING service. We arrived early which we knew we wouldn't have a room but they took us on a tour of the property and got us some tea to relax and wait. SUCH GREAT SEVICE!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Matthew P about W Retreat & Spa Vieques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVieques, General Manager at W Retreat & Spa Vieques, responded to this review
April 9, 2013
April 9, 2013

Hello,

Thanks for sharing your experience here on TripAdvisor. We are happy to hear you had a great stay, and we look forward to welcoming you back to Vieques in the future.

Warmest,

Greg White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
113 reviews 113 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
“Awesome Visit”
4 of 5 stars Reviewed February 3, 2013

Second time to Vieques and W in last 18 months. Perfect place to relax. There is NO ACTION and there's not supposed to be. They have a lounge right at the airport, they drive you to the hotel that is 7 minutes away, they check you in smiling all the time, they drive you to your villa or suite then its pool time with great background music in (yes in) and out of the water. The place is beautiful and the staff is wonderful. Go out of the hotel for food and you have the perfect spot to chill for a few days.

Room Tip: Ask for a room around the pool as most have ocean views. The villas are where the suites are and are...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by haddad007 for Isla de Vieques
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVieques, General Manager at W Retreat & Spa Vieques, responded to this review
February 5, 2013
Hello,

Thanks for sharing your experience here on TripAdvisor. We're happy to hear you had a lovely stay, and look forward to welcoming you back to the island in the future.

Warmest,

Greg White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, NC
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“First trip to Vieques”
5 of 5 stars Reviewed February 3, 2013

My girlfriend and I chose Vieques and the W as our first getaway together as neither of us had ever been. We are both well traveled so expectations were very high…

From our arrival at the small island airport and its W lounge, we were greeted and treated exceptionally well by the W staff. Ricky, our Ambassador, was friendly, courteous & helpful and ultimately assisted with a room change that we desired (wasn’t needed – just our choice). Blaine at Wet was tremendous with his service but was truly friendly and a great help with suggestions, explaining some of the idiosyncrasies of Vieques and much more. W, you’ve got some great people in these two.

The W is certainly nice as you approach but it’s only after you walk through the lobby and step outside that you really can appreciate how beautiful the setting is, fully appreciate the property and get the whole vibe of the place.

The first night we shared chicken soft tacos and shrimp quesadillas at Sorce – both were great but we highly recommend the quesadillas as a great light dinner or lunch. We had them 4 times during our stay!

Our advice is not to go to Vieques without renting a Jeep (Island Car Rental at the W was convenient). Most of the beaches are in undeveloped, protected areas and they are some of the most pristine beaches I’ve seen anywhere. Getting out and seeing the island, visiting Esparanza, Isabel II and the all the “wildlife” areas, seeing the roaming horses and getting a feel for the whole place shouldn’t be missed. This is a VERY laid back place with very nice people, a good bit of poverty but a wonderful culture to it.

Black Beard Sports on property will lend you snorkel gear for “free” (part of your $60/day resort fee) and we recommend renting a chairs for the beaches from them as well. Don’t get me wrong, the beaches at the W are great but can’t compete with others on the island…

Try Sol’s food truck for an amazing lunch near some of the best beaches (yes, a truck!), El Quenepo and, best of all, Next Course where we ate twice for really great meals. I’d call the last two for reservations to be safe.

The W Spa did a wonderful job with a couples massage in a room overlooking the ocean which has a wall of doors that we requested be opened during. There’s nothing like a great massage while listening to the ocean!

Also, do the Bio Bay tour if you haven’t seen one before. Choose a kayak tour if possible and, if you have a Jeep, you can meet the tour operator near the bay. Otherwise, you’ll spend too much time on the back & forth, etc. It’s truly amazing but you only need an hour on the water and another hour to put in and wind up – more than that is unnecessary. There are only a handful of these in the world and it is amazing to see.

Room Tip: Try to stay reasonably near the pool/beaches. This will minimize time walking to and fro on the prop...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by ERRTH for Isla de Vieques
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVieques, General Manager at W Retreat & Spa Vieques, responded to this review
April 9, 2013
April 9, 2013

Hello,

Thanks for sharing your experience here on TripAdvisor. We are happy to hear you had a perfect stay, and we look forward to welcoming you back to Vieques in the future.

Warmest,

Greg White
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Retreat & Spa Vieques

Also Known As:
w Retreat & Spa Vieques Hotel
w Retreat & Spa Vieques Hotel Isla De Vieques
w Retreat And Spa Vieques
Address: State Road 200 Km 3.2 - HC1 | Box 9368, 0000765, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Isla de Vieques
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Isla de Vieques
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located on two private, secluded beaches, the W Retreat & Spa Ð Vieques Island in Puerto Rico provides the perfect getaway for a relaxing and luxurious villa-style vacation with infinite indulgences. ... more   less 
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