Our family spent the Christmas holiday week at the new Dorado, Ritz Reserve. It is a spectacular property with incredible facilities. The sheer beauty of the setting--with the hotel entrance with it's huge infinity pool and every hotel room located right on the beach-is breathtaking. My 18-year old son and I enjoyed the three golf courses and new tennis facility. My wife and 21-year old daughter enjoyed the gorgeous spa with it's open air massage treatment rooms. The restaurants offered a variey of choices--from the funky Spanish oriented Mi Casa by Jose' Andres, to the more casual Encanto Grill directly on the beach at the hotel's Beach Club (which also has a huge family-oriented pool), and the food was excellent. The hotel has a special beach area, with its own bar and grill, for water sports like wind surfing and even a huge waterpark on the grounds-- which is great for families with younger children. The hotel is very spread out--so none of the facilities ever felt busy. Although the hotel is brand new--the lush landscaping and palm trees look like they've been there forever.
This is really a special resort--can't wait to go back--which is an easy nonstop flight to San Juan from our home in Boston..

While vacationing in PR decided to try the new RC Reserve. I must say that the hotel and its facilities are beautiful. A 10+ for facilities and amenities. Unfortunately, that were all the complements or positive comments stop! First of all the service is nothing like a RC. It is actually more in line with any 3 star hotel. You can tell that all employees are trying very hard to provide the best service possible but do come up short at the moment of truth. Words like "No, We can't , sorry, we don't have any, we just ran out " are part of the everyday lingo. I would not recommend visiting this property for at least a year to see if the management team can lead its employees to deliver as a RC. I bet that this will be another property in PR that has over promise and will always under deliver. Places like Mexico, Santo Domingo and many other Caribbean islands provide a much higher level of service while matching the facilities

Living in PHiladelphia, we are always on the lookout for that extraordinary destination reachable by one flight. So we took the plunge and plunked down an obscene amount of money for 2 nights at this brand new resort. Was it perfect? it could be. the property is sprawling and exquisite. the first thing i did upon arrival is request a couple bikes to get around. though i was assured they would be forthcoming they never arrived. we never did get the uber high tech tv to work so either it was excessively complicated for my husband and i to figure out (unlikely) or it was non-operable. Keep in mind the resort had only been opened 3 weeks upon our arrival. the dinner at encanto, the asian fusion offering, the first night was good not great. however, the tapas tasting menu dinner at micasa the second night was amazing. the breakfast buffet was worthy of a very high end 5 star resort and was relatively reasonably priced. so would i return? probably. they need to work out some kinks and really determine more clearly what their mission is. it seems to be primarily a golfers' destination thus far.

I recently stayed at the new Dorado Beach Ritz Carlton Reserve hotel in Dorado Puerto Rico with my wife and two kids. I understand they spent nearly $400,000,000 building/renovating the place and I believe it. Everything was first class from the architecture, to the landscaping, to the service.

The General Manager, Alejandro met us as we arrived on property and went out of his way to make our family feel welcome and his staff, while new (the resort was only a couple of days old) was accommodating of any and all requests.

There are four Robert Trent Jones golf courses, a water park, beautiful beaches, a Jose Andreas Mi Casa Restaurant, two fitness facilities, tons of stuff to keep you busy or just sit by the gorgeous infinity pool.

Is this place expensive? Yes. Do they care if you are a Platinum elite member, yes, but it won’t get you an upgrade so don’t sweat it and just enjoy yourself.

I have stayed at many resorts in the Caribbean and there is no question that this will be at the top of every “Gold List” out there.

If you are looking for a place to get away from it all you cannot do much better than this resort.