First let me say that some earlier reviews on this hotel freaked me out! I emailed a hotel manager prior to our arrival to address the concerns and it was worth it! Our room had a beautiful golf course view, freshly steamed carpets (they were still a tad damp), a brand new hair dyer, and it was clean. I can see why some of the complaints are posted. There is some plastic here and there on the hotel beach, and some of the grounds could use an update. But overall the pool area and the beach are nice. A few considerations: a) absolutely rent a car. From the airport the taxi is $80 including tip, but mainly there is not much in walking distance. My husband and I enjoy walking, so the three mile round trip miles to dinner didn't bother us. But, I would not call it convenient. Taxis locally will cost you $20 for 2 people including tip, so renting a car would offset that. B) there are lots of kids here. Babies and kids of all ages. This didn't bother us, but if you are looking for a romantic couples hotel this is not it. C) the food at the pool bar is average. My husband and I both ordered food that was not made according to the menu. For example, the menu said chicken sandwich with onion, cheese, lettuce, tomato. It came with chicken and cheese. Normally that wouldn't seriously annoy me, but here almost everything is fried. That makes for tasty but not super nutritious! So when my sandwich says veggies, I think it better feature veggies. Overall the weather was gorgeous and the hotel was adequate. There are lots of expensive hotels here and I found this one to be pretty reasonable. You get what you pay for! I do find the $40 per day resort fee to be excessive. Just head down to the "free" cocktail hour every night and make sure you get $40 worth of drinks ;) then you know you got your money's worth! And I would give this a 3.5 out of 5, but that wasn't an option.

Our 11th trip to Puerto Rico and 1st for our parents. Stayed here after a late arrival in San Juan on our way to Rincon. Had two King Ocean view rooms. Our room's carpet was wet throughout. The rooms felt damp in general. Other guests lit off fireworks in the pool area until I called the front desk at 12:30 a.m. Although M-83s were going off on their property, management was no where to be found. At 3:00 a.m., other guests started a drumming and screaming circle around the pool, again called the front desk and they said "we'll take care of it." Paid over $500 for two rooms for 3 hours of interrupted sleep. The breakfast buffet was a waste of time; old burnt gobs of bacon stuck together, imitation eggs, and the driest potatoes. Difficult to find the place after dark; security gates were confusing at best. Hilton has drug their name through the dirt with this property. I felt bad that this was our parent's first impression of this beautiful island. Fortunately, the rest of the trip staying on the beach in Rincon and in the Rain Forest in Rio Blanco was stellar despite this initial encounter. I cannot recommend this place due to the condition of the rooms. Valet staff in the morning were kind and a good start to our new adventure.

Embassy is a wonderful place to rest: a pool, a beach, a casino, a pool's grill, free happy hour, a casino, a golf, a spa and a fitness Center. Everything to relax and enjoy the sun is there. But if you want to go out by foot, the nearest place to go is a 20 minutes walk away, at least. And you are better if you can handle a little bit of spanish. People who work there are friendly, efficient and fast to answer your needs. Rooms are clean. We really enjoyed our stay. But they should tell us about the resort fees that is add up to the room everyday.

The stay at the hotel was a very good experience. The pool area was great. Just need to clean the lounge chairs. The bar was very good and service overall was very good. It was very quiet and the pool area was also very comforting. The beach was a little windy but very pretty. Would recommend the hotel.