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“Lots of Rain - Unsafe” 2 of 5 stars
Review of La Plata Zipline Experience

La Plata Zipline Experience
Francia D-5, Toa Alta, Dorado 00966, Puerto Rico
+1 787-662-9081
Website
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Ranked #2 of 9 Attractions in Dorado
Type: Tours, Adventure
More attraction details
Attraction details
Owner description: TRANSPORTATION AVAILABLE FROM SAN JUAN AND VICINITIES. This halfday Zipline adventure lets the participants discover the breathtaking scenery of rural Puerto Rico while they learn about our culture and history mixed with nature and adventure. Finca La Plata Eco Farm is located near the town of Toa Alta which is only a short 25 minute drive from San Juan and 10 minutes from the town of Dorado. This amazing place which was used for agriculture and horses is now being reforested and has become a sanctuary for all kinds of wildlife. La Plata combines tropical forest, creeks, open grasslands where we confectionate unique and personalized tours for all our participants. Contact us today to book your adventure and live a new and refreshing experience which will most certainly let you discover Puerto Rico in a fun and exhilarating way. Includes ziplines, canopy bridge, hiking, swimming in refreshing natural pools and river trekking. Your guides will also explain about the environmental, cultural and historic aspects of Puerto Rico. (This tour is perfect for families with children and first timers). BY RESERVATION ONLY.
Useful Information: Activities for older children, Activities for young children
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lots of Rain - Unsafe”
2 of 5 stars Reviewed August 29, 2013

We were in San Juan for a day as part of a cruise port and wanted to do some ziplining. We booked this because El Campo was sold out. We had a party of 6 adults. The pick up was efficient right outside the cruise port. I did appreciate that. It was an overcast day that called for rain. As we geared up, it started to pour rain. I asked the guide if we would zip in the rain, and she said yes. We were fine with that. Rain made it more of an adventure. BUT, after we zipped 3 lines we ran into a big problem. Part of the ziplining path, we are suppose to walk through a shallow creek to get to the next zip. Because of all the rain, that shallow creek was full of rushing water. We could no longer safely cross to get to the next platform.

So we were given two options: 1) cross the rushing water 2) zip backwards (which takes a lot of arm strength and is really hard to do). The guides were not really suggesting that we do #1 because it was risky. But they were a bit stuck as what to do. We stood soaking wet by the edge of rushing river for a while before it was decided that the one guide would climb a steep wet slope, then tie a rope to a tree, and the rest of us would pull ourselves up. Luckily, the guide made it up safe, but that was a risky climb. We all made it up one-by-one with no issues.

Good things I have to say are: the guides were prepared with ropes and what not, they kept calm, and we made it back to the cruise safe

Bad things I have to say are: if you were an experienced ziplining company and you know your path has an area where you have to cross water and it has rained all day ... should you not have cancelled the tour?? I did ask early on if they zipped in the rain a lot and the guide simply answered no. Luckily were were all able-bodied adults because the young and the old might not have made that steep slippery climb. My 8-year-old nephew almost came with us. It's a good thing he didn't.

What also disappointed us was that after we climbed that steep slope, we headed back to the car and back to the cruise ship. So after 3 zips, that was it! We were surprised considering it was $95 a person! The guides didn't say anything to us about cutting it short or give us any explanation. So I don't actually know how many zips we were suppose to do...maybe just 3 or maybe they just cut it short without saying anything to us about it.

In the end the guides took the full $95 per person, no discount, no apologies. I realize it's hard to earn a living and they probably didn't want to cut their pay short for the day, but nonetheless my family and I all felt a bit slighted.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pochoavc, Owner at La Plata Zipline Experience, responded to this review, September 8, 2013
Hello,

We are really sorry for the inconvenience of your tour. Our guides are trained to act accordingly to nature's setbacks. They did all they are trained for to get you out safely and the course is actually 3 ziplines and the bridge so you actually did the whole thing. Calling it unsafe is affecting our business which has a perfect record. We are sorry for all your troubles and please reconsider if its really unsafe as the guides did all they had to do to keep you safe. The weather is something we cant control. Thank you for understanding.

Thank you.
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24 reviews from our community

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Date | Rating
  • English first
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English first
Alamogordo, New Mexico
Senior Contributor
35 reviews 35 reviews
12 attraction reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“ladies zipline leave men at home”
5 of 5 stars Reviewed August 7, 2013

The wives went and had a great time... Not sure if this is the correct place but they went where there was 8 lines ending with the monster.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
“Great Tour for Beginners”
5 of 5 stars Reviewed June 23, 2013

We are staying in Dorado, so this zip line tour really was close by. We met Alfonso and Cesar at Krispy Kreme and followed them to the starting point. We (one adult, three teenagers) were shown how to use our equipment and taken on a short hike to the first platform. The first zip line is 800 feet. The guides also pointed out quite a bit of the jungle plants, which we found spectacular.

In all, the tour lasted about 2.5 hours. I highly recommend this if you're staying near Dorado.

Visited June 2013
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Dorado, Puerto Rico
1 review
1 helpful vote 1 helpful vote
“Awesome time”
5 of 5 stars Reviewed March 13, 2013

Just got back from an adventure with my kids, wife and parents. We had a great time. My son is 5 and my daughter is 8 and they can't stop talking about it. Great job guys, loved it!

Visited March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Highlight of Dorado”
5 of 5 stars Reviewed February 18, 2013

Fantastic excursion. Alfonso and Ceasar were great! They were very knowledgeable and very patient with the folks who never ziplined. Property is very pretty. The ziplines were perfect for the first timers. There was also a hike and an enjoyable break with a dip in the water hole. The kids (9 and 11) loved it. It was the highlight of our vacation. Also they were very helpful in guiding us to and from the site as well as recommending other sites/restaurants for our vacation. Thank you!

Visited February 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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