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“Nice stay” 4 of 5 stars
Review of Le Consulat, Ascend Collection Hotel

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Le Consulat, Ascend Collection Hotel
3.0 of 5 Hotel   |   1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico   |  
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Ranked #33 of 46 Hotels in San Juan
San Juan, Puerto Rico
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Nice stay”
4 of 5 stars Reviewed August 25, 2014

Well located in the Condado area of San Juan. Very clean simple room with good service. Don’t expect the high end amenities; this is just a hotel for sleeping. Walking distance is everything from restaurants, night life and beach. Very friendly staff. If you need to park your car you will have to park on the other side, (back side) of the hotel. We enjoyed our stay.

Room Tip: Rooms further back, away from street.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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215 reviews from our community

Traveler rating
    47
    84
    49
    24
    11
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26
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20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
San Juan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2014

I booked this hotel at a last minute situation and it was worth it. Even though I checked in at 1am the service was nice and the best part of all was the comfy bed. The room I was assigned was on the first floor and was an accesible room, but that was not a big deal for me. Hot water, comfy bed, nice smell and great staff makes this hotel a nice place to stay. I will be coming back

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

The hotel was in a very convenient location! It was an easy walk to the beach as well as to the restaurants. The guest service representative who worked in the evening was a wonderful woman. When we needed blankets, she brought them up immediately. She was very pleasant. Some of the younger staff, however, had an "I don't care" attitude. The pool was clean and very charming. The taxis are conveniently standing at the end of the street. All in all, the stay was wonderful. We will go back to this hotel on our next trip to San Juan!!

Room Tip: If you need taxis, you just need to walk out of the hotel, and walk straight, to the end of that str...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2014

Room was clean when we got there, asked for the maids to clean the room the third night, they took the towels, didn't vacuum or strip the bed and never replaced the towels. Went to the front desk and they had no more towels. No desk in room, just a bed, tv, shower which is ok when your expecting that not when your expecting top of the choice hotels line.

Room Tip: Stay somewhere else
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WI
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 28, 2014

My husband and I stayed here for three nights during a recent trip to San Juan. Our room was on the third floor - the majority of the time we took the stairs, but there is a small elevator. The hotel is within walking distance to several shop, restaurants, and the beach, as well as the bus stop. I would recommend taking the bus to Old San Juan ($0.75) versus a taxi which starts at $15! We actually walked to Old San Juan on our first day there - probably wouldn't recommend this unless you're wearing VERY comfortable shoes!
The staff at the hotel are very helpful, the room was clean, and the pool was very refreshing. The neighborhood felt safe for walking at night and there is a Walgreen's very close if you need anything.

Room Tip: I read that the rooms on the first floor have small patios.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, Wisconsin, United States
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here mid May, 2014. Not a bad place, but a good place to lay your head and relax by the pool. Quite clean and the staff is very friendly and helpful. The best thing going for this hotel is it's location. There are a lot of restaurants, bars and casinos near by. A few shops/stores. The pool was very relaxing. If I could give the management one bit of advice, it would be for them to put a small glass front cooler in the lobby filled with soda, water, beer, etc.... There is no refrigerator in the room and no vending machines on the property. For vacationers, refreshments are a huge necessity. Whether it be for hydration or just relaxation by the pool. If you plan to stay here, bring a cooler or purchase one. There is a Walgreen's just a short walk away. They have plenty of coolers including the Styrofoam disposable types. There is ice at the hotel but if you are getting a cooler, you might as well pick up a bag of ice. A short block away is a small corner park and just across the street from there is the bus stop. If you plan to go to old town, go to the bus stop and catch the bus for only 75 cents (must have correct change so bring plenty of quarters). I'm not a huge fan of public transportation and I didn't have any issues with their buses. There weren't many stops on the way to old town and you can catch another bus on the way back. I believe it's number 21. When you walk into the bus station (garage area), walk to the furthest station and that's where it will pick you up. The city doesn't seem to do much to encourage travelers to take the buses, I think because they want you to spend the money on a taxi. Taxis are flat rate. Both to and from the airport as well as to and from Old Town. Around $17. If you plan to use the bus system, do some research beforehand because there didn't seem to be any info at any of the stops or hotels. All in all, if I were to go to San Juan again, I would stay here again. We stayed our last night at Intercontinental, just because we wanted a day and night on the beach. Very Very nice place, but you're gonna pay a pretty penny for it as well. We were in room 314 which seemed a bit smaller than any of the other rooms we were able to peek into and the shower didn't have much for water pressure. Again, the staff at Le Consulat were great. There wasn't much they could help us with but when we asked for information, they were very helpful.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
210 reviews 210 reviews
75 hotel reviews
Reviews in 54 cities Reviews in 54 cities
240 helpful votes 240 helpful votes
5 of 5 stars Reviewed May 26, 2014

Very clean, modern and great location. The hotel is located in the heart of Condado, many restaurants near by, drugstores and bars. At check in was fast, very friendly. My room was at first floor, one queen bed, and a private patio with 2 chairs (Great for a smoker person ). My room was very clean, nice amenities at bathroom, and coffee maker. The hotel have a small pool and jacuzzi, it's pretty area for those that want to relax or have a cocktail. I'll be back for sure... If you don't need a casino, ocean front room, or a large upscale hotel this is a great small gem. Great staff at front desk.

Stayed May 2014, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Consulat, Ascend Collection Hotel

Address: 1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Consulat, Ascend Collection Hotel 3*
Number of rooms: 20
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Also Known As:
Ascend Collection Le Consulat
Ascend Collection San Juan
Clarion San Juan

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