Just finishing up a weeks stay at La Concha.
First impressions were a bit of a miss for me...but there were really good things (more on that)
We arrived via taxi ($20) from the airport about 2pm--Greeted by Felix (great guy--super dependable and friendly)
Check in was seamless and we were given a pager to alert us when our room was ready.
We bellied up to the bar and felt basically ignored for quite a while. Drinks were good and the mahi mahi chicharrones, root chips with guac/pico were great. Bartenders not so chatty (used to more personal attention at home in Boston)
Our luggage was in our room when we went up..room is beautiful. We were in an ocean front room on the eleventh floor. Floor to ceiling slider windows that we opened at night and were lulled to sleep by crashing waves (the only good thing about a rough beach).King size bed super duper comfortable with great down pillows, soft sheets. Room is white, full of light, and has a sound proof door that separates the living area from entryway and bathroom. Bathroom was small but nice. Loved the rain shower. Plenty of towels. Small fridge that gets stocked with water. Coffee for machine is lousy--don't bother drinking it. Housekeeping done midday, never an issue except for one day when it was done late.
Pools are pretty (upper deck pool off main pool is lovely, infinity style overlooking main pool). The infinity pool near the beach is lackluster and looks a little shabby and dirty.
We noticed a lot of trash both on the beach and around the pools on our arrival day, but that seemed to correct as the week progressed.
Food and drinks are expensive here. Be warned. The Sangria del Toro was delicious ($10 and worth it). Wine is ridiculous. Basically $10 for a five ounce pour (buy a bottle of their Albarino--lovely white and about $40). They have sturdy plastic wine glasses that look real they serve it in poolside. Ruby was an absolute doll...friendly, professional, warm and has lots of ideas for restaurants, etc. Loved her. If she was my neighbor, we would hang out, a lot!
The hot tubs are nice and set away from the pools and were never crowded. Always a chair to be found, soft towels at the towel hut with cold water available at all times.
Beach--not so good. Extremely rough waves...always a red flag hanging and undertow that will pull you out). Only spent one day there..no so enjoyable.
There was one unfortunate incident, when we were approached by one of the bar servers out in front of the hotel on our way out to OSJ. She said that we did not pay our bill from the previous day. I paid in cash ($40 inluding a $7 tip). The day we were there there was a wedding going on and was quite busy. The server took our check and payment but apparently placed it down near the bar without checking inside). The only thing I can fathom is that one of her untrustworthy coworkers lifted the cash. It was embarrassing and unnecessary. Why would we skip out on a $30 tab at the hotel we are staying at? Odd, very odd.
We only ate at the hotel a handful of times. Over priced and way too many choices outside the property. Breakfast at Voga was great. I forget the young man's name that waited on us, but he was lovely. Get the crab cake benedict and a passion fruit mimosa..heaven. The little banana frappe they serve you in a small wine glass is lovely. Coffee was good. Sushi in the lobby was excellent--spicy tuna maki roll and pork dumplings were awesome. Johannes was a great server and the two sushi preparers were also great.
The bar is hopping on weekend nights (glad we had a high floor room) and there are always some kind of function/wedding or event going on). Its certainly a beautiful people hang out.
We went next door to Ben and Jerry's for breakfast three times (go right outside hotel)--always great. Bright and cheery--awesome owner there...excellent food, coffee, sandwiches, ice cream and service. In and outdoor seating. Ran us about $18 for two cafe con leches, omelettes served with toast and fruit. Go there every day! (review to follow)
Condado has plenty of restaurants (Peruriccan fusion, Bar Gitano for Spanish tapas, Casa Lola for upscale PR food, etc etc). All within walking distance. Adorable little boutique store across the street called Pina Coladas). Go for a drink at Oceano--go left outside hotel and take a left on Vendig St..go to the end. Food is horrible but the view is lovely.
For a special dinner, go to Marmalade in OSJ (make reservations)..what a great dinner (separate review to follow)
Also went to Euforia for a spectacular spa day (see separate review to follow).
Bus runs out in front of the hotel--free but tips welcomed--runs to OSJ every 30-40 minutes--clean, with A/C)
DO NOT GET CAB FROM HOTEL--go out on the street and fetch one on your own..you will save bundles! Not sure what the deal is here, but rest assured, you are better on your own.
We went to La Isla Verde via cab for the day today..spent the day on the beach. Cab ($17)dropped us off right at the beach entrance next to the Intercontinental. We rented chairs, table and umbrella for about $20 total)..set up camp in from the Mediterranean Cafe and got great service from Vivan who took excellent care of us all day) Great day--great beach.
Would I stay here again...perhaps. Condado is a great location. Beaches are terrible, but the local flavor and offerings would bring us back here.
High floor--ocean front.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.