I used TripAdvisor to help choose my Puerto Rico hotel so I feel compelled to give my review and clear up some incorrect facts that I read that are so misleading and egregiously wrong I wonder if that person actually stayed at La Concha. It's truly baffling.
1) a review stated there are not many eateries nearby. This is completely incorrect. The hotel is on a street brimming with restaurants, from fast food to upscale to bar and grill and asian. In fact, a draw for the hotel is the ability to walk to an array of dining options.
2) Walgreens is a 3 minute walk (not 10) and Starbucks is a 5 min walk.
3) The ocean is 100% swimmable. It was indeed wavy when I was there but this is no reason to not stay at the hotel as it is due to weather patterns and tide. A lot of guests were swimming and even with the waves it was still very nice.
4) The beach is more narrow than down at the Marriott.
5) There are ample towels, chairs and umbrellas at the beach but at certain points you may have to wait for an umbrella or a towel. A few beach chairs had "sunken" seats and needed an upgrade but others were fine.
6) The pool was warm
7) On the Friday and Saturday night I was there, the lobby attracted a crowd but NOT throngs like in a club. Monday night was relatively empty. The lobby is unique looking and more special than the Marriott for sure.
8) I can see that depending on your room the noise could be a factor but we were fine on the 5th floor farther away from the elevators. At 7:30 one night there was live music we could hear but it ended by 11pm.
9. Yes. there are kids at La Concha. I will say that the Marriott has a better pool for kids because they have a water slide and it looks a lot bigger.
10. Food by the pool and beach is delivered within 30 minutes, even on weekends.
11. Some people say expensive taxi ride to Old San Juan. It is $16. period. You can get a taxi in 2 minutes.
12. I saw ONE surfer in front of our beach area and a few boogies boarders over 3 days.
13. The gym did look nice. I did not use it.
14. The Solera food was perfectly fine. Quesadilla for $16 (I think)
15. Sounds like the rooms vary but my ocean view, Jr, Suite with a Queen bed was perfectly fine. This isn't a Four Seasons so don't expect it to be. Nice Aveda products.
16. Under 5 min walk is a Ben & Jerry's, frozen yogurt, Haagen Daaz, Baskin Robbins, Wendy's, bathing suit shops, souvenier shops, boutiques, restaurants of every cuisine, bars and a spa.
17) The adult pool is completely shaded by 1pm so if you plan to spend the entire day there in the sun, not possible.
18) I found all staff extremely gracious and helpful.
19) The casino was nice and not too crowded.
20) Nice robes in the room.
21) The main pool is NOT large. It is tiered which was fun. But you can't swim laps and there were enough kids playing (it was a vacation week so I imagine other weeks would be different) that it got kid crowded. The adult pool is much quieter and very pretty but still, not a lap pool.
22) The hotel is very modern, unique, pretty and has a special flair. But it is not like a resort in a less urban area - you can see the buildings hovering over the pool and you can't meander aimlessly and feel like you are on a lost tropical island. But for this, you get 10 min ride to Old San Juan and steps to amenities.
23. Lastly, I think this is made clear on their site but there is a $50 resort fee per night. All the hotels in the area have a resort fee, but you need to add it to your room rate plus the tax.
24. There is no charge for beach umbrellas and chairs.
25. Room clean came before 2pm every day.
26. The frozen drinks looked delicious. I did not have one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.