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La Concha Resort: A Renaissance Hotel: Traveler Reviews

4.0 of 5
1077 Ashford Avenue, San Juan 00907, Puerto Rico
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Hotel amenities
La Concha Resort: A Renaissance Hotel
Ranked #4 of 44 hotels in San Juan
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2,585 reviews from our community

Traveler rating
    1,384
    786
    249
    96
    70
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Families
509
 
Couples
1122
 
Solo
88
 
Business
242
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great hotel, but perhaps a bit too popular”
4 of 5 stars Reviewed February 4, 2013

I booked a room for the weekend at La Concha at the last minute, without doing much research, and I was pleasantly surprised. Our room had an ocean view, was spotless, and had every amenity I would expect. It was also nice to have so many options for pools, depending on our mood and the location of the sun. My only complaint is not really something that can be fixed - it was just so busy from about 11am through the evening, I got a bit claustrophobic. I guess I prefer my vacation hotels to be less crowded and more peaceful, so it was good that I woke up relatively early each morning and got some good pool time in before the crowds descended. If it weren't for the feeling that the hotel was about at capacity, I would have given it at least another 1/2 star.

Room Tip: We were on the ocean side which meant good views, but also I think the rooms were a bit quieter. I h...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask SweetMer26 about La Concha Resort: A Renaissance Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago IL
1 review
“The La Conha Resort for a memorable honeymoon!”
5 of 5 stars Reviewed February 4, 2013

My Wife and I recently honeymooned for 4 nights in Puerto Rico at the La Concha Resort in Condado. If you visit Puerto Rico this resort has the perfect location...you are literally 10-15min away from everything in all directions. The La Concha is a modern setting (I recommend the Jr. or King Suites on the highest floor); it is by far in the safest and trendiest area. From Felix who greets you curbside upon arrival, to Luis at the front desk who made our stay care-free the La Concha Resort gave us the best of both worlds! The King Suite was spacious and immaculate, the ocean view was breath-taking, the infinity pools are well maintained, the beach located right in back of the resort was beautiful and clean, the resort staff was attentive, the PR Experience package was a plus! You can taxi to Old San Juan for about $15 or pick up the 53 or 21 bus right in front of the resort to Old San Juan for .50 cent pp each way. The food and drinks were very good and the prices are reasonable...even though I felt the rates are comparable, watch out for the $200 resort fee in addition to the cost of the stay in addition to the incidental fee ( which I had waived). All in all this is a home run...will have a hard-time staying anywhere else in Puerto Rico. This resort is not for the prudish! Looking for a safe, hip, chic, happening resort where you can can still relax and unwind....The La Concha Resort is the place in Condado, San Juan, Puerto Rico!!!!

Room Tip: For a breath-taking view choose a Junior or King Suite Ocean View floors 8-11!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarlanF about La Concha Resort: A Renaissance Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“stay over in san juan”
5 of 5 stars Reviewed February 4, 2013

This is the second time I have stay in la concha overnight to go on a cruise. Great service and very friendly. Easy assess to shops and food. Easy to get there from airport and to cruise ship. They stored our baggage while we had lunch. Getting a taxi was no problem.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sharon W about La Concha Resort: A Renaissance Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conneticut
1 review
“"Great atmosphere, service and cocktails!!"”
5 of 5 stars Reviewed February 3, 2013

We were blown away by the great cocktails and service we had by the pool. Hellen took care of us, what an authentic and pleasant girl. Since I’m a chocolate lover I asked her for a good chocolate cocktail. She recommended a chocolate martini... BEST COCKTAIL I EVER HAD!! My props to the bartender! It was not what I was expecting because it was a clear martini… I even hesitate to believe it was chocolate flavored, but it was awesome. My husband and friends also loved their drinks and the hotel… We stayed at the Marriot San Juan, but next time we visit Puerto Rico.. We’ll definitely stay at La Concha Resort!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Ask MelCutr12 about La Concha Resort: A Renaissance Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
“Amazing staff, especially Frankie, the concierge who went out of his way to plan my now fiance's proposal.”
5 of 5 stars Reviewed February 3, 2013 via mobile

My now fiancé planned a trip to La Concha this past January. Immediately when we arrived, we knew this was the hotel for us. The staff were welcoming and warm, the decor was contemporary and tropical.
The pool and lobby had a great resort feel and the food was impressive even at the pool bar. The real standout of our trip was the concierge, Frankie. He assisted my now fiancé's plan for a proposal on his free time. He made our trip and we will always remember this special event in our lives due to how great Frankie and the hotel was in making sure we had an exceptional experience.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Nicole3311 about La Concha Resort: A Renaissance Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Concha Resort: A Renaissance Hotel

Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Beach Business Center Casino Fitness Center Free High-Speed Internet Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in San Juan
#1 Casino Hotels in San Juan
#3 Family Hotels in San Juan
#3 Business Hotels in San Juan
#3 Luxury Hotels in San Juan
#3 Romantic Hotels in San Juan
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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La Concha Resort: A Renaissance Hotel
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