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“Great Staff and good value.” 4 of 5 stars
Review of Courtyard by Marriott San Juan Miramar

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Courtyard by Marriott San Juan Miramar
3.0 of 5 Hotel   |   801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico   |  
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Ranked #17 of 44 hotels in San Juan
Weston, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Staff and good value.”
4 of 5 stars Reviewed November 6, 2013

I stayed here for 3 nights for a conference. The rooms are nice and clean, and the staff was very helpful and pleasant. it's a great place to stay for business or if you need to be near the convention center, not so much for vacation if you want to be near the tourist sites and don't have a car.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Lauderdale, FL
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

The hotel was very clean and the staff was very helpful. Plenty of stores, cafes, restaurants, grocery stores, and pharmacies really close by. Beaches and attractions are within a 5-10 minute ride. If I were to go on a pure island vacation I would not stay here, for the money they could have included continental breakfast. Valet parking fixed rate is $15/ day. Rooms were clean with modern decor, although it was not overly large, it was comfortable.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsauken, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2013

I only stayed here one night and it was an eventful one. My son had an accident and staff was awesome despite the circumstances. They were ready for an emergency and were very comforting to our family. They quickly helped my son who is autistic and called the proper people to get him help. As a parent I thankful for all that they did for us.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 25, 2013

I'm not a huge fan of the chains, but the Courtyard remains a consistently good experience. Got a last minute great price, and the hotel is quiet and spotless. The location is fine for walking over to Condado. The staff was super friendly and gave the impression that they were there to help. The room was not overly large, but was well appointed. Lovely lap pool too. An excellent value.

Room Tip: Rooms on the east side have a nicer view (there is mechanical equipment on the west side.)
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 21, 2013

Nice, clean, and excellent service hotel in San Juan area. Location is excellent and facilities are well kept. Valet parking with all day fixed rate $15 is good. I recommend it for the price in this area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
265 helpful votes 265 helpful votes
2 of 5 stars Reviewed September 15, 2013

Warning for Marriott Gold and Platinum members -- as nice as the front desk staff is, it does not overcome being "upgraded" to the 1st floor suite directly in front of various HVAC units, bolted windows, musty carpeting - a room that looked like it hadn't been refreshed in months. The noise from the HVAC units made it impossible to sleep. It's almost like we were being punished for being loyal to the Marriott brand.

There are 135 rooms in this hotel, and the front desk insisted that they were booked solid for a conference, but at any time during the day or evening, I did not see any more than 3-5 people in the lobby and we were often the only people in the elevator.

We couldn't wait to leave, so we immediately canceled the rest of our reservations at this hotel and bolted first thing in the morning to the slightly more expensive Doubletree by Hilton San Juan. The difference is literally heaven and hell - Doubletree's immediate customer service, infamous warm chocolate chip cookies, Supermax supermarket across the street, and day passes to the 5-star La Concha resort.

Room Tip: Never agree to the 1st floor suite - it feels like an underground jail and faces HVAC units, which a...
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, California
Top Contributor
58 reviews 58 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 4, 2013

Here is a property that is off the radar!

We stayed at this quaint property off the main strip in Puerto Rico where all the luxury properties are located. Let me tell you… what a hidden gem. The property is ideal for those that want to economize on DRR (daily room rates) this property will not only fit in your budget, but you can actually enjoy this property.

The room are small, but that’s the last place you will be if in PR..Right? the room is the your final resting spot before getting up again at the crack of dawn and hitting the town..

I highly recommend this property if you want to save on DRR’s…

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott San Juan Miramar

Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
Courtyard By Marriott San Juan Miramar Hotel
Courtyard San Juan Miramar
Courtyard San Juan
San Juan Courtyard
Address: 801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 44 hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Juan Miramar 3*
Official Description (provided by the hotel):
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 
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