We spent 3 nights here in early August. I want to avoid re-hashing the last few reviews. They all seem pretty accurate in facts, differing mainly in the expectations of their authors. Here are the salient additions from our perspective.
SERVICE & MARIA . Maria is the front desk attendant from 7AM to 6PM -- incredible. She is sunny, bright, and very helpful -- both as to matters of the hotel and the city. She went out of her way to make calls in advance and have excursions, fees, transoprtation options, maps, brochures, etc., to give us when we arrived. The night staff are from an outside contractor, so their helpfulness is variable. Based on the other helpful reviews, we just figured that we were on our own after 6. I think it might be more accurate to look at the accomodations as somewhere between an apartment and a hotel. THE LOCATION. It is perfect (if you want to be in Old San Juan) -- situated right in the midst of the main street of Old SJ, Calle Fortaleza. Most of the better restaurants are on that street. The rest are an easy 3-4 block walk from there. It is very easy to hail a taxi at all hours. HOTEL. We saw two rooms b/c the first was in the back and the entire back hall was very musty at the time. We were moved one of the rooms in the front of the hotel, those facing Calle Fortaleza. I thnk there is only room in front per floor. Ours was 401. Unlike the suites in the back, this one was one large room, which was fine. Very pretty view to the street. Our experience was that as a rule, Old San Juan does not sleep. There was street noise until 4 AM each night. This did not really bother us, b/c we both like a little street noise. However, one night, the people in the apt. directly across the street from us (on the same floor) had an all night party with all the fixin's (i.e., alcohol, music, etc). There was very little sleep that night. As to the hotel itself, the hotel is pretty basic, but they have painted it in tasteful earth tones and with sparse but attractive local furniture. Neither of our rooms had baths, just showers. FINDING THE HOTEL. The hotel is near impossible to spot unless you have seen it once before. The facade is non-descript, yellow, and identified with small letters. Moreover, it is a very narrow facade and easy to miss. Would be sure to have the address handy when first arriving. It is almost directly across the street from a very nice linen store, which I believe is called "The Linen Place." Overall, we liked the hotel very much and would return. Would not recommend it if you prefer resort-style service and accomodations.

My husband and I stayed in this Hotel this past month, our experience was more than great. When we arrived, there was a very nice girl in the front desk who showed us to our room. The rooms were very big and very comfortable. We stayed for two nights. Eventhough the temperature in our room was very nice there wasn't any individual thermostats in the room, sure this wasn't a problem because the front desk employees offered to help if we needed it colder or hotter. The rooms are very nicely decorated, they include a mini-fridge full of sodas, water and juices and a basket with chips and snacks(that was not included in the room rate).

The attention was great, there was always someone willing to help. The hotel doesn't have a restaurant, but it has a great localitation. Down the street you find all sorts of restaurants, the front desk reserved it for us and help us to get there. We also asked for a gym because we train every day, and there is one a building away.

Overall we were extremely satisfied with the service, the hospitality and the prices. When we go back to Puerto Rico this is were we are staying. Cozy, personalized service, what else can you ask for!!!

We spent the last night of our honeymoon in S.J. Suites. The help at the front desk was very nice, the room was a basic clean hotel room. We had a window overlooking the street however and we stayed on a Saturday night. All night there were very loud noises from the street below. I don't know if it's because the windows are thin or old but whatever the reason I found it very annoying to be kept away throughout much of the night and people were still partying when we left for the airport at 5:20AM.

After getting back I found out that we had been charged for the little pack of bathroom supplies which had no markings on them that they cost money (the mini bar with snacks is clearly marked) and that they had charged us twice. When I called they said it was because we had taken them from 2 different rooms, that we had changed rooms while we were there. We definitely did not change rooms while we were there and as of yet both charges are still on my credit card.

Overall, it was a relatively inexpensive hotel room in a good location but I don't know why it deserves such high praise that others have given it.

We were stranded in Puerto Rico due to a snowstorm in New York. We found SJ suites through Trip Advisor, and called to book the hotel the same night.

Maria works at the front desk and she is the most helpful, friendly, wonderful person ever! She was so nice on the phone when we reserved our hotel, and she was so helpful in answering our questions - giving us tips on driving to El Yunque and everything else.

SJ Suites is very clean, its a really nice hotel centrally located in Old San Juan which is one of the best parts of Puerto Rico (the main island). The temperature is cold in the room though, we had to wear extra sweatshirts. But other than that, everything was perfect. There were 2 rooms, the front lounge area had a wet bar and fridge, and in the bedroom there was a TV with a good movie channel. The bed was very comfortable.

They serve a continental breakfast in the morning consisting of bread, ham, cheese, (make your own panini) jam, butter, cereal and milk, and orange juice.

Old San Juan was great, there are so many things to do there. We went to the nearby Fortaleza San Cristobal which had great views of the city.

We rented a car and drove to El Yunque which was worthwhile. The El Yunque trail is the most naturistic, the other ones lower down the mountain (La Minha falls for example) are crowded with locals - it seems that the thing to do on weekends is bring your whole family and have a picnic, and go swimming in the waterfall area. El Yunque is for people who are in shape though, its a steep hike at times.

We got our car from Charlie's in Isla Verde. They were nice, I had forgotten my credit card and they drove us all the way to our hotel in Old San Juan and back to Isla Verde so we could rent the car. Get the insurance - I got into a slight car accident in El Yunque and we were fully covered. The insurance costs the same amount as the car (doubling the price) but it is well worth it.

Isla Verde beach and the hotels along the strip are like Vegas hotels. The beach is dirty, but we were spoiled after having gone to Culebra and Vieques. Lots of people on the beach looked like they were burnt to a crisp after having been oiled up. Gross. At Isla Verde its all about the pool scene at those big hotels. Not exactly our thing, but for singles and young tourists looking to mingle, its the place to be.

San Juan is great, we liked Old San Juan the best. El Yunque is also nice.