We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Inexpensive, clean and good people” 5 of 5 stars
Review of Dreams Hotel Puerto Rico

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Dreams Hotel Puerto Rico to your Saves list
Dreams Hotel Puerto Rico
2.5 of 5 Hotel   |   109 Ave. Universidad, San Juan 00926, Puerto Rico   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #22 of 46 Hotels in San Juan
Granada, Spain
2 reviews
3 helpful votes 3 helpful votes
“Inexpensive, clean and good people”
5 of 5 stars Reviewed March 25, 2013

We found this small hotel at the end of our trip to PR. We stayed one night at Condado area, but to expensive to our pocket. Then we founded the name of this hotel in Que Pasa magazine.
We stayed three night and was great. A lot of pubs around, good food at Mastro Pizza restaurant. Walgreens one block away.
We went to Old San Juan from this hotel using the train and the boat as suggested, very good trip. I felt like in Venice.
Rooms very clean, hot water, AC, internet, continental breakfast included. Friendly staff.
Thursday night he had a lot of fun with the students of the university.
Very good for the price. They are making more rooms.
I definitely will visit this hotel if i visit PR again.

Room Tip: First level rooms was very good.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

122 reviews from our community

Traveler rating
    48
    42
    17
    6
    9
See reviews for
25
38
17
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hampton, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2013

I am Puerto Rican and I stayed at Dreams hotel on Feb 26, 2013 for one night just before going to Culebra the next day. The place is very clean and the service is way friendly. I used to hang out in this area in the 90+ and I am glad Dream Hotel is there. At our arrival Elena and her husband helped us park our car and carried our luggage to our room in the third floor.

Every request we made was done quickly and promptly. I have an issue with the Cable TV and they came up immediately and fix it on the spot They go all the way to make your comfortable. Also provided recommendations on where to eat in the area. It is a gem! For Sure we will stay here again!!!!
!!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 7, 2013

We booked our 2 night stay in the University area of San Juan in order to stay with the locals and get a feel for Puerto Rico – not some stuffy hotel. While many of our cruise friends were staying in overpriced rooms we decided to try the local flavor. We read all the reviews on Trip Advisor and even emailed one member for his personal opinion. He was correct – Dreams Hotel is a great little place to stay. We were greeted by Elena and her husband who helped to park our car and even carried our luggage to our room – he would not take the tip – SO VERY Gracious!

Exceptionally clean and very neat our room was on the first floor and very spacious. Two double beds had new/fresh linens and nice comforters. We had a small microwave and refrigerator and sink and plenty of counter space. The bathroom was orderly and also very tidy and clean with soft towels and most important – clean shower and shower curtain.

Elena was full of details for us on how to which bus to take from the car rental drop off and also with some suggestions on interesting places to visit for the next couple of days. If you are looking for friendly-home style atmosphere – this is the place for you. You will not be disappointed!

We will gladly stay here the next time we are San Juan Puerto Rico!

Room Tip: Let them know which floor you would prefer and how many beds
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn Center
Top Contributor
98 reviews 98 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 20, 2013

The Dreams is not a luxury resort. You will not find high thread count pillow-topped mattresses; you will not be cocooned from the stresses of everyday life; there are no elevators, doormen, nor is there valet parking; continental breakfast is perhaps best overlooked… These are simple facts, not critical review because we found the Dreams to be fantastic!

Elena is your principle – and superb – host at the Dreams, a growing budget-minded hotel in one of the oldest districts in San Juan, dating to 1714. With rooms on three walk-up floors, this hotel is nestled in a working class neighborhood. At the lower end of the 4-block street is Walgreens; at the top of the street is the University of Puerto Rico. The hotel is located equidistant between the airport and cruise-ship terminal and Old San Juan is perhaps a 20 minute taxi ride. A two-double bed room with tax will cost you $55.

For those not keen on experiencing San Juan au natural, luxury can be found throughout Puerto Rico. At the Dreams you will be treated like family and you’ll be “home” the instant you step into the small lobby. Elena tended to our needs well before our arrival and looked after us as treasured guests upon arrival.

Rooms at the Dreams are large; each includes a small kitchenette (no stove), perhaps a sitting area and small table, sleeping room and small bathroom. Note: showers are small but if preparing to board a cruise this experience is excellent training! Although rustic by American econo-hotel standards, the additional space and high degree of cleanliness within the rooms is a noteworthy bonus. Local cable television is included with each room.

Mattresses are innerspring, protected by plastic liner and you are likely to need stretching exercises when you wake up. Don’t let that deter you from a good night’s sleep! Most rooms are reasonably quiet; turn on the A/C and its bit of noise wipes out most of what might be happening in the neighborhood. Beware: the two rooms located in the courtyard where breakfast is served can be noisy dependent upon the courtesy of other guests.

Avenida Universidad includes: Walgreens, a church with limited parking across the street from the hotel, a grocery store, a bar, multi-story nightclub, a liquor store, Subway sandwich shop and a really cool Cafeteria—Mini Market where we enjoyed breakfast and coffee several times during our stay. Other local restaurants including Burger King are within easy walking distance.

As an added bonus, within the same building at the Dreams you will find a small (fast food) restaurant, bar and nightly barbeque stand. The drinks are strong and inexpensive. The grilled meat served on sticks is a local draw with a string of cars stopping at the curb for “drive by” service each evening except Sundays. The grilled items are fantastic!

Within a 20 minute-5-block walk is Avenida José de Diego, a one-kilometer pedestrianized street with stores and shops which stretch for block upon block. The Río Piedras Plaza del Mercado (Marketplace) is the largest of its kind on the island and features dozens of shops offering food stands, shops and services. This is where you’ll find everything from household goods to very nearly anything you’d expect to find in Old San Juan at a steeply discounted rate.

We stayed at the Dreams one night before and for two nights after our cruise. During this time, major construction was started at the hotel, aimed at nearly doubling the size of the hotel. We’ll expect the same style of rooms and that when in Puerto Rico we will again enjoy the fantastic hospitality offered by Elena her husband and support staff. Embrace and enjoy the local hospitality!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2013

Good staff, nearby public transportation. Reasonable rates. Really clean. PR is a very expensive destination. This is a budget hotel nearby everything. Not in a touristic area but good. Good AC. Noisy on Thursday night, but i slept well.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooksville, Florida
Top Contributor
130 reviews 130 reviews
35 hotel reviews
Reviews in 74 cities Reviews in 74 cities
120 helpful votes 120 helpful votes
1 of 5 stars Reviewed February 4, 2013

This was our last night of vacatio nadn we stayed here becuase it was close to airport and was reasonably priced. BIG MISTAKE. For the pros: The staff was very pleasant. The room we had was large-a sitting room besides the bedroom. There was off street parking. The room was clean. For the cons: I used the toilet (just pee) and flushed--the toilet was clogged. We went down (three flights, no elevator) and the girl at the desk said she would get a plunger. We went for a walk (so I could use the bathroom somewhere!) and when we got back she said she couldn't find a plunger and the other one was locked in a closet, so when the owner got back she would get it. About an hour later she gave me the plunger and I used it--up came someone else's poop and a hypodermic needle! We went down and got the girl and she plunged some more and cleaned it up. My husband used it (1 and 2)--still plugged--the girl had left the plunger so he used it, got it to flush so so, but each time we tried to flush it not much happened--needless to say we were afraid to use it--the girl came up again with another man and they plunged it and said it was working, but it would flush once, then not flush again. We asked for a different room, but they were filled up. We did say we expected something--refund/discount whatever to make up for the fact the toilet did not work properly. She said she would talk to the owner. In the morning we went to breakfast--which consisted of some cracker type things, pears and some frozen items that had mold on them when I opened one--did not leave us with much of an appetite. At checkout, the desk girl talked with the owner and supposedly we were getting a 100% refund, but it has been 4 days and it has not hit our credit card yet--will update if we actually get it. In addition to the breakfast and toilet, the bed had plastic on it which was so hot and uncomfortable, the room was nonsmooking, but smelled of smoke and the bathroom had a soap bar with a smoke cig. burn mark, the sitting room windows did not close so the air couldn't be on in that room, which made it uncomfortably hot.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2013

This hotel and their staff are phenomenal. Their customer service is exquisite and they surpassed my expectations. The hotel rooms are small, but if you're going PR with the attitude of staying at your hotel the whole day, then this hotel isn't for you. The AC was very sufficient with the PR weather. The hotel owner was very approachable and kind.

Be aware, however, that there is an annoying frog outside of the first floor rooms. It would not let you sleep at all. Initially we were given a room on the second floor, but decided to change to the first floor so we would not carry our luggage up the stairs (this hotel does not have elevators). However, we ended up not liking it due to the annoying frog that was very loud during the night. It was not the owner's fault at all, but it is something she should be aware of, as I'm sure it bothered several other guests on the first floor.

Secondly, all the beds in this hotel seem to still have their plastic wraps they were bought it. It is very uncomfortable because the plastic traps the heat emanated from our bodies. I understand that the owner doesn't want any accidental bodily fluids to be entrapped in the bed, but she needs to also understand that some adults are in control of their bodies and will not ruin her beds.

Finally, the biggest complaint I have is that on Thursday nights, the students from the University of PR seems to have a fiesta that night. It is extremely loud and disrespectful to the business. I was on the third floor of my hotel room and felt the wall shake several times when I was in the "den" part of my room. I understand that owner has no control over what the party goers do, but she should filed complaint against city to have some sort of noise control in that part of town. It is extremely disturbing and if it weren't for the AC, I wouldn't have slept. Although she was nice enough to move us to a room in the back of the hotel, we should not have to be inconvenienced with such noise pollution.

Overall, the hotel was worth the money. It is in the city and famous for it low budget cost. The rooms are quite small, but comfortable if you are just there to sleep and explore the city of San Juan. I was very impress with the customer service and the politeness of the hotel owner and her staff. If I'm in San Juan again I would return to this hotel, but would specifically ask for a room in the back on the third floor.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Dreams Hotel Puerto Rico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dreams Hotel Puerto Rico

Address: 109 Ave. Universidad, San Juan 00926, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #22 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Dreams Hotel Puerto Rico 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
A gem for the budget traveler. Centrally located in San Juan, Puerto Rico. Not in the touristic area.Very clean, comfortable and recently renovated rooms. Nearby Int'l Airport, University of Puerto Rico, Plaza las Americas Shopping Center, VA Hospital, Paseo de Diego, Piers. Old San Juan and Puerto Rico Convention are 4 miles away from us. Exceptionally warm, friendly and professional service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Odigeo and Tingo so you can book your Dreams Hotel Puerto Rico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Dreams Hotel Puerto Rico, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.