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“fairly new” 4 of 5 stars
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

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BEST WESTERN PLUS Condado Palm Inn & Suites
3.0 of 5 Hotel   |   55 Ave. Condado, San Juan 00908, Puerto Rico   |  
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Ranked #10 of 46 Hotels in San Juan
Hollywood, Florida, United States
Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
“fairly new”
4 of 5 stars Reviewed August 17, 2014

the best western plus in condado san juan p.r. is fairly new and not as big as some of the other hotels it doesn't have a casino ,room service or even valet parking but that was okay with me however it was very very comfortable , clean and the staff was great it could use some up grades like drawing their guest into the bar area with music or some type of attraction they don't have parking but their is alot around the corner and i don't know if they have discount with the hotel it is in a great location it has a pool the beach literally 2 min away restaurants and stores all over the place and the price on the rooms are reasonable over all i would stay there again

Room Tip: higher floors have less noise especially on the weekends when their is always an event
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
    175
    155
    57
    27
    8
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95
142
24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • English first
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English first
1 review
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

Great people, good breakfast, and great housekeeping! This Best Western in Condado is locationally perfect! Taxi's are readily available, and the Bus stop is across the street. There's stores, and plenty of restaurants within walking distance!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Bermuda
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 12, 2014

My family and I had a great stay at the Best Western. It was located in a great area to various restaurants, the beach, casinos and various tourist attractions. a Wal-greens is located across the street,which allows you the opportunity to purchase drinks or snacks, etc. A CVS is across the street, but was not open during my stay from July 31 - August 5. Hotel was modern, and there was a free daily breakfast and free wifi through out the hotel. Can't accommodate everyone with the free breakfast but would have like to have turkey bacon or sauages one day. Also the beds were a little too hard. Swimming pool was small, but large enough for small children. Overall, I would stay at this hotel again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Top Contributor
95 reviews 95 reviews
62 hotel reviews
Reviews in 53 cities Reviews in 53 cities
378 helpful votes 378 helpful votes
5 of 5 stars Reviewed August 12, 2014

The cab from the airport to this hotel zone is $15. There is a $1 charge for every piece of luggage plus a $2 fuel surcharge. Our total was $20 with tip included. It took about 13mins with traffic to get there. Upon check in the room wasn’t ready so we changed and headed out on the town. The hotel is a block from the beach and in a prime location. As mentioned in previous reviews, plenty of store, restaurants, and clubs nearby. If you like to party this would be a good area. The clubs/bars were thumping until after 4am. The bus stop is around the corner. Now no one can quote you a bus schedule. Didn’t matter who we asked, no one knew. Yet I do want to say the bus picked us up exactly at 3:30pm on Saturday afternoon. On our way in from the city back to the hotel the bus left the bus depot exactly at 7pm. So maybe there is a rhyme or reason . Just no one knows. The price was only .75 and well worth it. If you use the bus to go to old San Juan, Trolley stop #2 is right in front of the bus station and will pick you up and take you around San Juan free.

Our sleep was sound. We stayed in room 903. It was updated a cleaned. It had a ocean view. The pool was open 24hrs. The breakfast was ok, Sausage, scrambled eggs, tater tots, oatmeal, pastries, fruits, yogurts, juices, coffee, water. Jhan and Carlos were very cool front desk attendents. The hotel has a little snack store in the lobby and ice machines every other floor. Honestly no major complaints. I would easily stay here again. I've added some pictures and dont forget to hit the yes button if my review helped you. As usual email me with any questions. Go and Enjoy!
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  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 11, 2014

This hotel is well located, a block away from the beach. Rooms were simple, but recently renovated. Great bed and clean surfaces, and a decent free breakfast. Can be noisy at night when a nearby club is on full weekend swing. Overall, a great deal!

Stayed March 2014, traveled solo
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondadoPalm, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review, August 12, 2014
Hola!
Thank you for staying with us. I was happy to read that your enjoyed the hotel and that you found the bed to be comfortable and clean. I hope we get the opportunity to welcome you back in the near future. Please feel free to contact me directly at bbramsen@condadopalm.com so I can assist you with any future reservations.
Always at your service,

Bo Bramsen
General Manager
bbramsen@condadopalm.com
787-518-3346
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 10, 2014

If you like being in the middle of it all, this is the place for you! Just a block away from a beautiful beach with a Walgreens and CVS across the street and probably 50 restaurants within a couple blocks. Hotel is modern and clean. Nice lobby and free breakfast. Rooms are small but nice. Area is very noisy so if you prefer peace and quiet, you may want to look elsewhere. If you are looking for a place to stay for one night before a cruise like me, it's perfect!

Stayed August 2014, traveled solo
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 8, 2014

This hotel is in a great spot (centrally located) in Condado. It is 1 blk from the beach, breakfast is provided and the staff very friendly. Some great restaurants in the area and some great ICE CREAM selections too. We stayed for two nites prior to our cruise and then another nite after our cruise. Hats off to Verenize, the receptionist who was very accommodating. The first part of the stay we had an upper level room with a partial view of the ocean. The second part of the stay we came in so early that the upper levels were still occupied but she offered to have us to get our room a lil later but we were in a rush to get to the beach so our second floor room wasn't as pleasing but at that point we were just going to sleep in the room after eating.

Room Tip: Room 905 was an excellent spot......Room 208 had a noise issue with the A/C but it overlooked the po...
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  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave. Condado, San Juan 00908, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in San Juan
#9 Business Hotel in San Juan
#9 Romantic Hotel in San Juan
#12 Family Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Official Description (provided by the hotel):
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino

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